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<li><ol><li>What are the admission prices for Disneyland Park and Disney California Adventure Park?</li><li>Check out our current ticket prices and learn about available offers and discounts. There are admission options for single or multiple days at Disneyland Park and Disney California Adventure Park. You can maximize your visit with Theme Park Tickets with Disney MaxPass which lets you make FASTPASS selections from your mobile device while in the parks and gives you unlimited Disney PhotoPass photo downloads from the day. You may also purchase your tickets as part of a vacation package that includes hotel accommodations. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions.</li></ol></li>
<li><ol><li>What attractions might be fun for my younger child?</li><li>View an interactive list of attractions that are fun for younger children. If youre visiting with a younger child you may wish to consider renting a stroller or getting a room at a nearby Disney Resort hotelso you can enjoy a midday nap or a dip in the pool. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions.</li></ol></li>
<li><ol><li>What attractions might be fun for my teenager?</li><li>View an interactive list of attractions that are fun for a teenager. For more accurate results please check the boxes that represent your teenagers tastesespecially under Thrill Level and Interests. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions.</li></ol></li>
<li><ol><li>When is the best time to visit the Disneyland Resort?</li><li>"It's always a great time to visit Disney theme parks! However when planning a trip to the Disneyland Resort expect lower crowds from mid-September through mid-November (before the Thanksgiving break). Mid-January through mid-March is another time when potentially lower crowds are expected. The parks are generally less busy during these 2 periods which make it an ideal time to explore. Generally there is no ""off-peak"" time to visit but throughout the year some of our Annual Passholders experience blockout days that make crowd levels more manageable for many Guests. Planning a Disneyland Resort vacation during less busy less crowded times also results in a greater choice of available rooms at the Disneyland Hotel and Disneys Grand Californian Hotel & Spa. The benefit of visiting the Disneyland Resort during less crowded months is that wait times may be shorter allowing you to do more. However Disney California Adventure Park and Disneyland Park typically reduce their operating hours at such times. Additionally attractions are more frequently closed for refurbishment and fewer entertainment options and events may be scheduled during these periods. If you want to attend while the theme parks have extended hours entertainment events and most attractions operating plan your visit on a weekend including extended holiday weekends during: Christmas and Spring Break June through August However crowding is usually higher during these times. For a complete list of hours entertainment events and refurbishments go to the Park Hours section and enter the dates of your visit or contact Disneyland Resort Guest Information at (714) 781-4565. Guests under 18 must have parent or guardian permission to call. Ready to book your Disneyland Resort visit? Buy tickets vacations packages and more! Please Check Our Disneyland Resort Rules The Disneyland Resort Rules are regularly updated to ensure you have a safe and enjoyable experience. We ask that you review these rules before visiting to avoid any delays or disruptions."</li></ol></li>
<li><ol><li>What can my family expect to find at Disney California Adventure Park?</li><li>Disney California Adventure Park offers exciting attractions live shows shopping and dining experiences in 7 distinctly themed lands: Buena Vista Street Hollywood Land Cars Land Pacific Wharf Pixar Pier Paradise Gardens Park and Grizzly Peak.</li></ol></li>
<li><ol><li>Where is Disney California Adventure Park located in relation to Disneyland Park?</li><li>Disney California Adventure Park is within short walking distance to Disneyland Park. The Main Entrances for both Disney California Adventure Park and Disneyland Park face each other. The Parking Lot Tram loading and unloading areas and the Ticket Booths for both theme parks are located a short walk from these Main Entrances. Everything at the Disneyland Resort is within walking distance. To the north of the Main Entry Plaza is Disneyland Park; to the south is Disney California Adventure Park. Downtown Disney District and all 3 Disneyland Resort Hotels are to the west. View a map of the Disneyland Resort. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions.</li></ol></li>
<li><ol><li>Is Character Dining available at the Disneyland Resort?</li><li>Yes. You can find a variety of Character Dining opportunities at several restaurants across the Disneyland Resortincluding locations in Disneyland Park Disney California Adventure Park and the Disneyland Hotel. View all Character Dining locations. Character Dining is very popular and advanced reservations are highly recommended. Learn more about Disney Characters at the Disneyland Resort.</li></ol></li>
<li><ol><li>Can I have my purchases delivered to my hotel or check them while I enjoy the theme parks?</li><li>If you are a Guest of one of the Disneyland Resort Hotels our shops can have your items delivered to you at no extra charge. Just make arrangements with the clerk at the time of purchase. If you are here for the day or are staying at a non-Disney hotel our complimentary package check service will hold purchases for you until youre ready to leave. Locations include: Disneyland Resort Stroller Shop Elias & Company in Disney California Adventure Park Pioneer Mercantile at Disneyland Park Port Royal at Disneyland Park The Star Trader at Disneyland Park</li></ol></li>
<li><ol><li>Can my child enter Disneyland Park or Disney California Adventure Park without an adult?</li><li>Guests under 14 years of age must be accompanied by a Guest age 14 years of age or older to enter Disneyland Park and Disney California Adventure Park. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions.</li></ol></li>
<li><ol><li>Which attractions and entertainment will be closed for refurbishment during my visit to the Disneyland Resort?</li><li>Please check our daily park hours for the planned refurbishments schedule for attractions and entertainment. The refurbishments schedule is subject to change without notice and attractions and entertainment may be unavailable for unscheduled reasons. When you arrive at the Disneyland Resort please check the signs at the entrance to the Esplanade between Disneyland Park and Disney California Adventure Park for the latest refurbishment information. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions.</li></ol></li>
<li><ol><li>How is the Disneyland Resort responding to COVID-19 commonly referred to as novel coronavirus?</li><li>Important Disneyland Resort Update Concerning Coronavirus/COVID-19 As we continue to monitor the coronavirus situation we wanted to share a few updates you should know about concerning the Disneyland Resort. Update on operations at the Disneyland Resort.</li></ol></li>
<li><ol><li>Is foreign currency exchange available at the Disneyland Resort?</li><li>Yes foreign currency may be exchanged for U.S. dollars at City Hall in Disneyland Park the Chamber of Commerce in Disney California Adventure Park and the Front Desks at the Disneyland Resort Hotels. Guests may visit 24-hour self-service ATM's throughout the Disneyland Resort to withdraw United States dollars from their bank account.</li></ol></li>
<li><ol><li>What is the Downtown Disney District?</li><li>The Downtown Disney District is an exciting dining entertainment and shopping promenade located adjacent to Disney California Adventure Park and Disneyland Park.</li></ol></li>
<li><ol><li>How can my family enjoy a visit with Disney Characters at the Disneyland Resort?</li><li>Disney Characters can be found throughout Disneyland Park and Disney California Adventure Park. As you plan your visit you may wish to learn more about all the Character Experiences attractions entertainment and dining opportunities available at the Disneyland Resort. Locate Disney Characters by downloading the official Disneyland Mobile App and checking the Characters tab. For more information when you arrive please visit the Information Board near the entrance of both parks or City Hall on Main Street U.S.A.</li></ol></li>
<li><ol><li>What is the best way to dress for a day at the parks?</li><li>The parks are a casual family-oriented environment. We suggest you dress comfortably wear good walking shoes and check the local weather report before you leave for the parks. Review our Pre-Arrival Tips to make sure you come prepared for a fun-filled trip! Ensuring that the parks are family friendly is an important part of the Disney experience. In that spirit we ask you to use your discretion and common sense. Inappropriate Attire Attire that is not appropriate for the theme parks (and which may result in refusal of admittance or ejection) includes but is not limited to: Costumes may not be worn by Guests 14 years of age or older Masks may not be worn by Guests 14 years of age or older (unless they are for medical purposes) Clothing with objectionable material including obscene language or graphics Excessively torn clothing or loose fitting clothing which may drag on the ground and create a potential trip hazard Clothing which by nature exposes excessive portions of the skin that may be viewed as inappropriate for a family environment Clothing with multiple layers are subject to search upon entry Visible tattoos that could be considered inappropriate such as those containing objectionable language or designs Bare feet Dressing for Special Events There are specific costume guidelines for special events such as Oogie Boogie Bash - A Disney Halloween Party. Before brewing up ideas for your next disguise please take a moment to review our latest rules and regulations: All Guests may dress as their favorite character but may not pose for pictures or sign autographs for other Guests. Costumes must be family-friendly and may not be obstructive offensive objectionable or violent. Costumes may not contain any weapons that resemble or could easily be mistaken for an actual weapon. Costumes may not contain sharp objects pointed objects or materials that may accidentally strike another Guest. Layered costumes or costume props that surround the entire body are strongly discouraged and may be subject to additional security screening. Costumes may not reach or drag on the ground (e.g. full-length Princess dresses) For Guests Ages 13 and Under Costumes and some masks may be worn as long the mask does not cover the entire face and eyes are visible. For Guests Ages 14 and Older Capes may be worn if the length does not go below the waist. Themed T-shirts blouses sweatshirts and hats are acceptable. Acceptable accessories include: transparent wings plastic light sabers toy swords and tutus. Headwear may be worn as long as it does not cover the face. Masks of any kind may not be worn except for medical purposes. Guests who do not adhere to these guidelines may be refused entry into and/or removed from the event unless his or her costume can be modified to meet the above standards. While we encourage creativity we also value safety and good judgment. The above costume guidelines apply throughout the duration of Oogie Boogie Bash - A Disney Halloween Party and/or other costumed events. Please note: all rules regulations and guidelines are subject to change without notice. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions.</li></ol></li>
<li><ol><li>Im driving to the Disneyland Resort. How do I get there?</li><li>Get driving directions to the Disneyland Resort. Learn about parking at the Disneyland Resort or the ways to get here if you do not have access to a car.</li></ol></li>
<li><ol><li>Are there any events at the Disneyland Resort that may impact park operations or hours?</li><li>The Disneyland Resort is a popular destination and our special events make us unique. Disneyland After Dark Oogie Boogie Bash - A Disney Halloween Party and Disneyland Grad Nite are just a few examples of events that may impact park operations or hours. Check Special Events & Tours for more information dates and times. The Resort is open every day to everyone and we extend our welcome to a variety of groups that may hold events at the Disneyland Resort throughout the year. Because these activities are independently organized we are not a source of information for them. However we are currently aware of the following events scheduled for the dates below. Dapper Day: April 11 2021 Bats Day: May 2 2021 Schedules are subject to change without notice.</li></ol></li>
<li><ol><li>How does Disney FASTPASS Service work?</li><li>Disney FASTPASS service gives you the opportunity to spend less time waiting in line for popular attractions and provides access to a reserved viewing area for select entertainment at Disneyland Park and Disney California Adventure Park. There are 2 ways to take advantage of it: Digitally Through Your Mobile Device When you purchase the Disney MaxPass feature youll be able to make FASTPASS selections right from your phone using the Disneyland app while in the parks. FASTPASS availability is limited and not guaranteed. At FASTPASS Distribution Points You can get FASTPASS selections at no extra charge at FASTPASS Distribution points generally located near participating attractions and entertainment at both parks (separate theme park admission required). These selections are available on a first-come first-served basis. Learn more about Disney FASTPASS Service. Please check the days FASTPASS availability before purchasing Disney MaxPass. FASTPASS selections are limited not guaranteed and are available on a first-come first-served basis. Disney MaxPass is nonrefundable and subject to restrictions and change without notice. Message data and roaming rates may apply for Disneyland App. Availability subject to handset limitations and features may vary by handset or service provider. Coverage not available everywhere. If youre under 18 get your parents permission first. Disney FASTPASS service and Disney MaxPass are unavailable for attractions in Star Wars: Galaxys Edge.</li></ol></li>
<li><ol><li>Are group discounts available at the Disneyland Park and Disney California Adventure Park?</li><li>Yes. Disneyland Park and Disney California Adventure Park offer discounts for groups of 15 or more from qualified non-profit organizations. For detailed information prices and tickets please call (714) 781-4565. Disney Youth Groups also offer specially-priced group ticketsperfect for field tripsfor youths ages 3 to 22. For information and reservations call (800) 232-7980. Large or small business meetings conventions or events are welcome at Disneyland Resort! For more information and reservations call (714) 520-7025. Guests under age 18 must have parent or guardian permission to call.</li></ol></li>
<li><ol><li>What procedures do you have in place to minimize the spread of illness at the Disneyland Resort?</li><li>As part of our commitment to the health and safety of our Guests Cast Members and the larger community we have high standards for sanitation and employ robust cleaning procedures such as: Training for Cast Members with ongoing reinforcement on a regular basis Defined cycles for frequent cleaning and disinfection of targeted areas Easy access to handwashing facilities and hand sanitizer dispensers Quick response to spills trash and other situations End-of-day sanitation procedures for restroom kitchen and other facilities Frequent cleaning and wash down of outdoor locations including walkways and queues We also offer first-aid centers to assist with minor health issues and offer preventive health services to our Cast Members such as free vaccinations and online wellness clinics and pharmacies. Additionally our onsite health teams and leaders routinely communicate with our Cast Members about illness prevention. We actively monitor public health situations making critical and timely decisions based on guidance from local national and international health agencies.</li></ol></li>
<li><ol><li>What are the height requirements for attractions?</li><li>"For your safety some attractions at Disneyland Park and Disney California Adventure Park have height requirements. Disneyland Park 32"" (81 cm) or taller and accompanied by another rider 54"" or taller Autopia 35"" (89 cm) or taller Gadget's Go Coaster 38"" (97 cm) or taller Millennium Falcon: Smugglers Run 40"" (102 cm) or taller Big Thunder Mountain Railroad Space Mountain Splash Mountain Star Tours Star Wars: Rise of the Resistance 42"" (107 cm) or taller Matterhorn Bobsleds 46"" (117 cm) or taller Indiana Jones Adventure 54"" (137 cm) or taller to ride alone Autopia Disney California Adventure Park 32"" (81 cm) or taller Mater's Junkyard Jamboree Luigi's Rollickin' Roadsters 40"" (102 cm) or taller Jumpin' Jellyfish Guardians of the Galaxy - Mission: BREAKOUT! Radiator Springs Racers Silly Symphony Swings (tandem swings only) Soarin' Around The World 42"" (107 cm) or taller Goofy's Sky School Grizzly River Run Redwood Creek Challenge Trail (rock wall and zip line only) 48"" (122 cm) or taller Incredicoaster Silly Symphony Swings (ride in single swing) View an interactive list of all attractions. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions."</li></ol></li>
<li><ol><li>What are the hours for the Downtown Disney District?</li><li>Visit our Park Hours section for the schedule of entertainment and events. The Downtown Disney District is open every day of the year. Browse the dining entertainment and shopping at the Downtown Disney District!</li></ol></li>
<li><ol><li>How do I apply for a job at the Disneyland Resort?</li><li>The Disneyland Resort is always looking for qualified applicants 18 years of age and above. For hourly or salaried positions please visit our Disney Careers website. If you have questions about the application process or do not have access to the internet please contact a Disney representative at (844) 559-2278. For information about auditions for entertainment programs please visit the Disney Auditions website or call (844) 559-2278. Guests under 18 years of age must have parent or guardian permission to call.</li></ol></li>
<li><ol><li>Where is the Downtown Disney District located?</li><li>The Downtown Disney District is conveniently located within walking distance of Disney California Adventure Park Disneyland Park and the Disneyland Resort hotels. Enjoy 3 hours of parking when you make a $20 minimum purchase and receive validation from any Downtown Disney location (including quick-service restaurants merchandise locations and kiosks)or up to 5 hours of parking with validation from any Downtown Disney table-service restaurant. Beyond these validations each additional hour costs $14 charged in 30-minute increments with a minimum $7 charge after the initial 15-minute grace period. Additionally the maximum daily parking and lost ticket fee is $56. Parking is subject to capacity. Explore the dining entertainment and shopping at the Downtown Disney District.</li></ol></li>
<li><ol><li>Do you have lockers?</li><li>Yes. Lockers are available for rental at Disneyland Park Disney California Adventure Park and in the Esplanade between the parks. Lockers are rented per-day and lockers inside Disneyland Park and Disney California Adventure Park are subject to park operating hours. Learn more about renting lockers.</li></ol></li>
<li><ol><li>How do I find something I've lost at the Disneyland Resort?</li><li>The Disneyland Resort uses Chargerback to help track lost and found items. Please report any lost items online. Once youve reported a lost item youll receive an email notification from Chargerback with your Lost Item report number. Chargerback will provide information from your report to the Disneyland Resort so that we can look for your item and return it to you if it is found. Chargerback will also email you periodic updates about your search status.</li></ol></li>
<li><ol><li>Can I visit both the Disneyland Park and the Disney California Adventure Park in one day?</li><li>It is possible to visit both theme parks at the Disneyland Resort in one day. You can visit both parks on the same day if: You purchase a Park Hopper Ticket (a Park Hopper Ticket may be included in your Vacation Package) You are an Annual PassholderSignature Plus passes provide access to both parks every day of the year. For all other pass types access to both parks is available on select days. See blockout calendar based on your pass type. Since there is so much to see and do at the Disneyland Resort we recommend planning a multi-day visit. There are many multi-day ticket options that allow you to explore both parks at a more relaxed pace. Choose how you want to spend each day of your Disneyland Resort experience and purchase the ideal theme park tickets for you. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions.</li></ol></li>
<li><ol><li>Does the Disneyland Resort offer MagicBands FastPass+ or My Disney Experience?</li><li>No. MagicBands FastPass+ and My Disney Experience are used only at Walt Disney World Resort in Florida. The Disneyland app and paper tickets can be used for admission at the Disneyland Resort in California. Disneyland Resort theme parks offer same-day FASTPASS service while Walt Disney World Resort offers FastPass+ service which allows Guests to make selections in advance. The Disney MaxPass feature at the Disneyland Resort combines the time-saving convenience of making Disney FASTPASS attraction selections on your mobile device with the value of unlimited Disney PhotoPass downloads for a day. My Disney Experience is available for Walt Disney World Resort vacation planning only. Planning a trip to the Disneyland Resort? Visit the Help Center for live chat assistance and answers to frequently asked questions.</li></ol></li>
<li><ol><li>How do I find out what's happening at the Disneyland Resort?</li><li>View the Park Hours and Schedule page to see a calendar of upcoming entertainment and event listings. Browse disneyland.com to learn about the exciting attractions entertainment events and dining experiences at the Disneyland Resort. Dont miss out on any of the magic! Use our interactive map to locate all there is to enjoy at the Disneyland Resort.</li></ol></li>
<li><ol><li>Can I bring outside food and beverages into Disneyland Park or Disney California Adventure Park?</li><li>Guests are allowed to bring outside food and nonalcoholic beverages into the parks for self-consumption provided they are not in glass containers do not require heating reheating processing or refrigeration and do not have pungent odors. Inform a Security Cast Member of any food items when you enter the park. You may also enjoy your own food and nonalcoholic beverages in an ideal setting at the complimentary picnic areaconveniently located outside the Main Entrance to Disneyland Park. The Disneyland Resort features a variety of great dining options for almost every taste and budgetincluding a wide range of choices to help accommodate Guests with Special Dietary Requests. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions.</li></ol></li>
<li><ol><li>What should I pack for my visit to the Disneyland Resort?</li><li>Here are some tips on what you should consider packing for your Disneyland Resort visit in lovely Southern California: Autograph book (for Disney Characters) Backpack Bathing suit Comfortable walking shoes External battery for mobile phones First aid kit Hand sanitizer Hat Jacket Lanyard for pins Lip balm (consider one with sunscreen) Medication Park tickets (if you dont already have tickets save time and buy them digitally with the Disneyland app) Phone or tablet charger Plastic bags (great for packing things that can leak or might get wet like bathing suits) Rain poncho Reusable water bottle Snacks Stroller Sunglasses Sunscreen Travel-sized liquids and lotions Umbrella Your imagination! Missing anything on this packing list? Gear up for your visit with authentic Disneyland merchandise at shopDisney. Clothes During the summer months be sure to pack light clothing. Bring shorts T-shirts and a thin jacket. During the winter months be ready to dress in layers. Pack jeans T-shirts or long-sleeved shirts for daytime and a sweatshirt and heavy jacket for mornings and evenings. Remember to check the weather forecast before you leave home but also come prepared for the unexpected. Pack appropriate clothing in case the weather suddenly turns wet or unseasonably warm or cool. For more helpful information on preparing for your visit browse our Pre-Arrival Tips. Shopping Packed already? Forget to pack anything... on purpose? Visit the variety of convenient specialty shops located at the Disneyland Resort. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions.</li></ol></li>
<li><ol><li>What procedures do you have in place for the cleanliness of the Disneyland Resort?</li><li>From the very beginning Walt Disney made cleanliness an important part of the Disney experience. We have high standards for cleaning and sanitation with health and safety protocols such as: Training for Cast Members with ongoing reinforcement on a regular basis Defined cycles for frequent cleaning and disinfection of targeted areas Easy access to handwashing facilities and hand sanitizer dispensers Quick response to spills trash and other situations End-of-day sanitation procedures for restroom kitchen and other facilities Frequent cleaning and wash down of outdoor locations including walkways and queues Learn more about public health and hygiene practices at the Disneyland Resort.</li></ol></li>
<li><ol><li>How do I find current park hours?</li><li>View the park hours for both Disneyland Park and Disney California Adventure Park. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions.</li></ol></li>
<li><ol><li>What items are not permitted within Disneyland Park or Disney California Adventure Park?</li><li>"Items not permitted include but are not limited to the following: Petswhich may be kept at the on-site kennel. (Separate fees apply and space is limited.) Service Animals are permitted. Wagons Skateboards Scooters (motorized and non-motorized) Drones Remote control toys Inline skates Shoes with built-in wheels Bicycles Motorcycles Tricycles Unicycles Pogo sticks 2-wheeled vehicles including SegwayTM Human Transporters Strollers larger than 31"" (79 cm) x 52"" (132 cm) Stroller wagons Suitcases backpacks or similar bags with wheels Suitcases backpacks or similar bags larger than 24"" long x 15"" wide x 18"" high (61 cm x 38 cm x 46 cm) Any trailer-like object that is pushed or towed by an ECV wheelchair or stroller Note: Guests are not permitted to pull items behind them. Any item that requires a Guest to pull it behind him or her including a stroller is not permitted into the theme parks. Coolers larger than 6-pack sized are not permitted into the theme parks Note: Guest can store coolers up to 19"" wide x 24"" high x 31"" deep in rentable jumbo-sized lockers located outside the Disneyland Park Main Entrance. Lockers are not refrigerated and availability is limited. Guests who need to refrigerate medication may do so at First Aid. Exceptions may be made for special dietary or religious needs. Loose or dry ice is not permitted and reusable ice packs are recommended Alcohol marijuana (including marijuana-enriched products) and any illegal substances are strictly prohibited Folding chairs with the exception of cane-chair and seat-walker mobility aids Glass containers with the exception of baby food containers medicine or small perfume bottles (under 4 oz) Sporting goods or equipment (e.g. baseball bats helmets hockey sticks golf clubs bows and arrows camping equipment chairs stools tables and Frisbees) Weapons of any kind or object that appear to be weapons (toy guns toy blasters squirt guns etc.) Self-defense equipment (e.g. pepper spray mace stun guns) Restraining devices (e.g. handcuffs zip ties) or any suspicious items (e.g. box cutters razor blades duct tape wire) Items that may be disruptive (e.g. laser pointers slingshots stink bombs air horns) Cremated remains (e.g. urns vases boxes) Miscellaneous other items (tools fire extinguishers musical instruments megaphones pots and pans) Wrapped gifts (all gifts must be able to be unwrapped for inspection) Items with spikes (e.g. purses bracelets etc.) Selfie sticks (hand-held extension poles for cameras and mobile devices) Folding tripod stands or monopod stands that can fit inside a standard backpack are permitted. Equipment used for unauthorized photography videotaping recording broadcast or transmission of any kind for commercial purposes is not allowed. Professional photographers with professional cameras or recording equipment who are visiting the Disneyland Resort with the intent to take photographs or recordings of people Disneyland Resort properties or icons for professional purposes must request permission and make prior arrangements with appropriate Disneyland Resort representatives. Permission for any recordings or broadcasts on the premises are within the sole discretion of Disney. This information is subject to change without notice. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions."</li></ol></li>
<li><ol><li>Can I make a dining reservation at a Disneyland Resort restaurant before I arrive?</li><li>Yes. Reservations are offered at select restaurants throughout the Disneyland Resort and due to limited availability they are highly recommended. You can make dining reservations online up to 60 days in advance.</li></ol></li>
<li><ol><li>What security measures do you have in place?</li><li>We have a comprehensive approach to security that includes measures that are visible and others that are not. We do not broadly discuss the specifics of our security procedures to avoid compromising their effectiveness. We have a comprehensive approach to security at our theme parks promenade and Resort hotels. This includes the presence of uniformed police officers using specially trained dogs to help patrol our parks and resorts and bag checks and security checkpoints at our theme park entrances the Downtown Disney District and our Resort hotels. We also have implemented additional security measures including randomly selecting Guests for a secondary screening using metal detectors.</li></ol></li>
<li><ol><li>Where can I find information about the shopping nightlife and entertainment destinations at the Disneyland Resort?</li><li>All throughout the Downtown Disney District you can discover a variety of different world-class shopping dining and entertainment options.</li></ol></li>
<li><ol><li>Are there significant differences between Star Wars: Galaxys Edge at the Disneyland Resort and Walt Disney World Resort?</li><li>The major offerings are nearly the same at Disneyland Park (located in the Disneyland Resort in California) and Disneys Hollywood Studios (located at Walt Disney World Resort in Florida.) Learn more about Star Wars: Galaxys Edge at the Disneyland Resort or Star Wars: Galaxys Edge at Walt Disney World Resort.</li></ol></li>
<li><ol><li>Where is Star Wars: Galaxys Edge located at Disneyland Resort?</li><li>Star Wars: Galaxys Edge is located in Disneyland Park. Learn more about Star Wars: Galaxys Edge.</li></ol></li>
<li><ol><li>Will Disney FASTPASS service be offered for the attractions at Star Wars: Galaxys Edge?</li><li>No. Disney FASTPASS service including availability via Disney MaxPass is not currently offered for Millennium Falcon: Smugglers Run or Star Wars: Rise of the Resistance. We will continually evaluate our operations and services in order to help provide a great Guest experience. Learn more about Star Wars: Galaxys Edge.</li></ol></li>
<li><ol><li>What are the rules for using strollers at the Disneyland Resort?</li><li>"The following guidelines apply to the use of personal and rented strollers at the Disneyland Resort: Strollers are not allowed on escalators. Use of strollers is permitted on elevators and ramps available at certain locations. A child must be removed from his or her stroller while riding on a parking lot tram. Do not leave personal belongings in an unattended stroller. Strollers may be moved by a Cast Member due to operational needs. Rented strollers may be used throughout Disneyland Park Disney California Adventure Park and the Downtown Disney District. Rented strollers may not be taken into the Hotels of the Disneyland Resort or onto parking lot trams or buses. Strollers larger than 31"" (79 cm) x 52"" (132 cm) and wagons are not permitted. Stroller wagons are also not permitted. Learn about renting strollers and browse the many other available Guest Services provided by the Disneyland Resort. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions."</li></ol></li>
<li><ol><li>Is there transportation from the Disneyland Resort hotels to the theme parks?</li><li>The Disneyland Resort is a pedestrian resort. Disney California Adventure Park and Disneyland Park are a short stroll through the Downtown Disney District from the Disneyland Resort hotels. The Disneyland Monorail stops at nearby Downtown Disney District and at Tomorrowland inside Disneyland Park. Guests staying at Disney's Grand Californian Hotel & Spa can enjoy convenient access into Disney California Adventure Park through an entrance located near the pools at Disney's Grand Californian Hotel & Spa. Valid theme park admission and active Disneys Grand Californian Hotel & Spa hotel room key card required.</li></ol></li>
<li><ol><li>How many days should I plan to visit the Disneyland Resort in order to maximize my experience?</li><li>You may want to plan your visit for multiple days. Consider the number of attractions and entertainment experiences at both parks: Disneyland Park and Disney California Adventure Park. There are also parades fireworks and nighttime spectaculars. You may want to include time in your trip to enjoy Character Dining and other dining events. Plus there is a lively promenade with plenty of unique shops to visit at the Downtown Disney District.</li></ol></li>
<li><ol><li>Can I walk to the Downtown Disney District from the Disney theme parks or hotels?</li><li>The Downtown Disney District is conveniently located within walking distance of Disney California Adventure Park Disneyland Park and the Disneyland Resort hotels. The first hour of parking costs $10. Validations apply after the first hour of paid parking. Enjoy an additional 3 hours of same-day parking with a $20-minimum purchase and validation from any Downtown Disney locationor up to 5 additional hours of same-day parking with validation from any Downtown Disney table-service restaurant. Beyond these validations each additional hour costs $14 charged in 30-minute increments with a minimum $7. The maximum daily parking and lost ticket fee is $66. Parking is subject to capacity. Learn more about all the exciting dining entertainment and shopping options at the Downtown Disney District!</li></ol></li>
<li><ol><li>How do rain and inclement weather affect the availability of attractions and entertainment at the Disneyland Resort?</li><li>In the event of inclement weather during your visit to the Disneyland Resort most attractions and indoor shows will continue to operate. For the safety and comfort of our Guests and Cast some outdoor attractions may temporarily close until the inclement weather passes. These attractions may include: Disneyland Park Alice in Wonderland Davy Crocketts Explorer Canoes Gadget's Go Coaster The Mad Tea Party Main Street Vehicles Pirate's Lair on Tom Sawyer Island Storybook Land Canal Boats Please visit City Hall on Main Street U.S.A. during your visit for updated information. Disney California Adventure Park Golden Zephyr Goofys Sky School Jumpin Jellyfish Luigis Rollickin Roadsters Redwood Creek Challenge Trail Please visit Chamber of Commerce on Buena Vista Street during your visit for updated information. Inclement weather may also affect entertainmentincluding shows and paradesin both parks. All outdoor attractions will close when lightning is observed in the area. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions.</li></ol></li>
<li><ol><li>What is Bluetooth Low Energy (BLE) and how is it used at the Disneyland Resort?</li><li>Bluetooth technology is a communication standard designed for short-range data exchange between devices. You may be familiar with it as it is commonly a feature in mobile phones smart watches and even cars. BLE is a form of Bluetooth communication that requires only low power consumption which is ideal for some kinds of device-to-device communication that only require small amounts of information to be sent or received. Select locations throughout Disneyland Resort (the Resort) include BLE beacons which are small radio transmitters. These BLE beacons may communicate with certain other Bluetooth-enabled devices such as mobile phones or smart devices that have Bluetooth capability. The exchange of information is designed to allow you to enable certain interactive or personalized experiences and to improve the Guest experience. Guests can visit the Resort without using BLE; however certain features of the Resort experience are dependent upon BLE including some personalized offerings. To participate using your Bluetooth-enabled mobile device (1) download the Disneyland app or the Play Disney Parks app (collectively Disneyland Parks apps) to your mobile device; (2) grant the app you are using permission to access your location; and (3) enable Bluetooth services using your device settings. Certain personalized experiences may also require that Guests be signed in to their Disney account on the app. For other BLE-enabled products including for example Astromech Droid Units or Made with Magic Connected Ear Hats the device will automatically enable the Bluetooth technology when the device is turned on. Guests can enjoy our theme parks without using BLE-enabled devices or products. Guests who have one or more Disneyland Parks apps on their mobile devices but do not want to receive interactive or personalized experiences based on interaction with such apps may disable the Bluetooth functionality on their device or disable the location permission for the installed Disneyland Parks apps while visiting the parks. Guests who have the Astromech Droid Units but do not want to receive interactive or personalized experiences based on interactions with the Droid may power off their Droid while visiting the parks. Note that an Astromech Droid Unit may interact with other Astromech Droid Units outside of the Resort if both units are turned on. The BLE beacons are not GPS-based and do not enable collection of continuous location signals.</li></ol></li>
<li><ol><li>What information does the Disneyland Resort collect through Bluetooth Low Energy (BLE) and how is this information used?</li><li>BLE beacons at locations within the Disneyland Resort (the Resort) communicate with the Disneyland app or the Play Disney Parks app (collectively Disneyland Parks apps) on your Bluetooth-enabled mobile device and certain other BLE-enabled devices or products such as the Astromech Droid Units (collectively your BLE-enabled devices) to trigger certain effects or experiences on your BLE-enabled devices. In addition your BLE-enabled devices may also broadcast data that when received by our BLE beacons may allow us to provide other interactive or personalized experiences. For example when you use the Play Disney Parks app at Star Wars: Galaxys Edge certain functions performed with the app may trigger physical effects in the land. Our BLE beacons may also receive data broadcast by your BLE-enabled devices to determine your relative position and enable certain personalized experiences.</li></ol></li>
<li><ol><li>Will joining the virtual queue be required every day to ride Star Wars: Rise of the Resistance?</li><li>No. The virtual queue will be used as needed. The goal of the virtual queue is to let you enjoy the rest of Disneyland Park and Star Wars: Galaxys Edge while you wait to experience the Star Wars: Rise of the Resistance attraction. Please check the Disneyland app and signs around Disneyland Park to see if the virtual queue is being used when you visit. Admission to Star Wars: Rise of the Resistance is subject to capacity. Joining the virtual queue does not guarantee entrance to Star Wars: Rise of the Resistance. Guests with Disabilities Star Wars: Rise of the Resistance uses the Disability Access Service (DAS) system for Guests with disabilities. However Guests who use DAS will still need to request to be part of the virtual queue when it is in use and they will receive a boarding group in addition to acquiring their DAS pass. Please contact a Guest Relations Cast Member for additional assistance. Learn more about the virtual queue for Star Wars: Rise of the Resistance.</li></ol></li>
<li><ol><li>What are the height requirements for attractions?</li><li>"For your safety some attractions at Disneyland Park and Disney California Adventure Park have height requirements. Disneyland Park 32"" (81 cm) or taller and accompanied by another rider 54"" or taller Autopia 35"" (89 cm) or taller Gadget's Go Coaster 38"" (97 cm) or taller Millennium Falcon: Smugglers Run 40"" (102 cm) or taller Big Thunder Mountain Railroad Space Mountain Splash Mountain Star Tours Star Wars: Rise of the Resistance 42"" (107 cm) or taller Matterhorn Bobsleds 46"" (117 cm) or taller Indiana Jones Adventure 54"" (137 cm) or taller to ride alone Autopia Disney California Adventure Park 32"" (81 cm) or taller Mater's Junkyard Jamboree Luigi's Rollickin' Roadsters 40"" (102 cm) or taller Jumpin' Jellyfish Guardians of the Galaxy - Mission: BREAKOUT! Radiator Springs Racers Silly Symphony Swings (tandem swings only) Soarin' Around The World 42"" (107 cm) or taller Goofy's Sky School Grizzly River Run Redwood Creek Challenge Trail (rock wall and zip line only) 48"" (122 cm) or taller Incredicoaster Silly Symphony Swings (ride in single swing) View an interactive list of all attractions. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions."</li></ol></li>
<li><ol><li>Do I need to join a virtual queue to ride Millennium Falcon: Smugglers Run?</li><li>No. It is not necessary to join a virtual queue to enter Star Wars: Galaxys Edge or ride the Millennium Falcon: Smugglers Run attraction. You may be required to join a virtual queue to access the Star Wars: Rise of the Resistance attraction. The virtual queue will only be used as needed. Please check the Disneyland app and signs around Disneyland Park to see if the virtual queue is being used when you visit. Admission to Star Wars: Rise of the Resistance is subject to capacity. Joining the virtual queue does not guarantee entrance to Star Wars: Rise of the Resistance. Learn more about the virtual queue for Star Wars: Rise of the Resistance.</li></ol></li>
<li><ol><li>How many times in one day can I join the virtual queue for Star Wars: Rise of the Resistance?</li><li>Guests are able to join the virtual queue for Star Wars: Rise of the Resistance only once per day. This policy allows as many Guests as possible to have the opportunity to experience the amazing new attraction. Please check the Disneyland app and signs around Disneyland Park to see if the virtual queue is being used when you visit. Admission to Star Wars: Rise of the Resistance is subject to capacity. Joining the virtual queue does not guarantee entrance to Star Wars: Rise of the Resistance. Learn more about the virtual queue for Star Wars: Rise of the Resistance.</li></ol></li>
<li><ol><li>What information should I know about my privacy at the Disneyland Resort?</li><li>We strive to make your visit to the Disneyland Resort (the Resort) immersive and personalized. To enable these experiences we may collect information from you online and when you visit the Resort. We value our Guests and are dedicated to treating the information you share with us with care and respect. As we continue to enhance the park experience and develop new ways of interacting with you we will update this page. The security integrity and confidentiality of your information are extremely important to us. We have implemented technical administrative and physical security measures that are designed to protect Guest information from unauthorized access disclosure use and modification. From time to time we review our security procedures to consider appropriate new technology and methods. Please be aware that despite our best efforts no security measures are perfect or impenetrable. Information We Collect from You Online The information we collect from you through the Disneyland website or mobile app the Play Disney Parks app or our other online properties (collectively the Online Properties) is handled in accordance with our online privacy policy. Information We May Collect From You When You Visit the Resort We may also collect certain information from you while you are at select locations throughout the Resort through Online Properties as well as through other means. Learn more about Bluetooth Low Energy and how it is used at the Resort. Learn more about what information is collected through your use of Bluetooth Low Energy.</li></ol></li>
<li><ol><li>Can I join the virtual queue for Star Wars: Rise of the Resistance before I enter Disneyland Park?</li><li>Yes. Guests with a valid ticket and theme park reservation who will start their day at Disneyland Park can access the virtual queue system via the Disneyland app and check for an available boarding group starting at 7:00 AM on the day of their park reservation. This can be done before you leave your hotel home or wherever else you may be at that time. Youll need to have park tickets linked to your Disney account and applicable theme park reservations. To access the virtual queue opportunity to check for an available boarding group beginning at 12:00 PM Guests must have a valid ticket and park reservation and have entered Disneyland Park or Disney California Adventure Park (with a Park Hopper ticket) by noon. Guests beginning their day at Disney California Adventure Park may then enter Disneyland Park with their Park Hopper ticket after 1:00 PM for their boarding group subject to availability. Youll receive a push notification via the Disneyland app if your group is called to return. Youll have up to an hour from the time of the alert to go to the entrance of Star Wars: Rise of the Resistance. The only way to experience Star Wars: Rise of the Resistance is via the virtual queue. No standby lines are available. Access to a boarding group is subject to availability and not guaranteed. Distribution times are subject to change or cancellation. Joining the virtual queue does not guarantee the ability to experience Star Wars: Rise of the Resistance. In order to give as many Guests as possible the opportunity to join the Resistance each Guest can enter the virtual queue no more than once per day. Each boarding group may include other Guests in addition to members of your individual party.</li></ol></li>
<li><ol><li>I am an Annual Passholder and the day that I wish to visit Disneyland Park is not a blockout date for my Annual Passport. Will I have guaranteed access to Star Wars: Galaxys Edge?</li><li>Park tickets do not include special provisions for or guarantee access to Star Wars: Galaxys Edge. Admission to Disneyland Park and access to Star Wars: Galaxys Edgeincluding participation in its experiencesis subject to capacity constraints and other restrictions and may be unavailable depending on Guest demand and other factors. Learn more about Star Wars: Galaxys Edge or book your visit today.</li></ol></li>
<li><ol><li>Are there significant differences between Star Wars: Galaxys Edge at the Disneyland Resort and Walt Disney World Resort?</li><li>The major offerings are nearly the same at Disneyland Park (located in the Disneyland Resort in California) and Disneys Hollywood Studios (located at Walt Disney World Resort in Florida.) Learn more about Star Wars: Galaxys Edge at the Disneyland Resort or Star Wars: Galaxys Edge at Walt Disney World Resort.</li></ol></li>
<li><ol><li>Will dining reservations be available for food and beverage locations in Star Wars: Galaxys Edge? </li><li>Reservations will be available for Ogas Cantina. For your convenience there are various quick-service dining options within the land including: Docking Bay 7 Food and Cargo Milk Stand Ronto Roasters Kat Sakas Kettle Learn more about Star Wars: Galaxys Edge or view all dining options located throughout the Disneyland Resort.</li></ol></li>
<li><ol><li>Where is Star Wars: Galaxys Edge located at Disneyland Resort?</li><li>Star Wars: Galaxys Edge is located in Disneyland Park. Learn more about Star Wars: Galaxys Edge.</li></ol></li>
<li><ol><li>Will Disney FASTPASS service be offered for the attractions at Star Wars: Galaxys Edge?</li><li>No. Disney FASTPASS service including availability via Disney MaxPass is not currently offered for Millennium Falcon: Smugglers Run or Star Wars: Rise of the Resistance. We will continually evaluate our operations and services in order to help provide a great Guest experience. Learn more about Star Wars: Galaxys Edge.</li></ol></li>
<li><ol><li>If I purchase a vacation package or stay at a Disneyland Resort hotel will I get access to Star Wars: Galaxy's Edge?</li><li>Disneyland Resort vacation packages or certain hotel stays do not include special provisions for or guarantee access to Star Wars: Galaxys Edge. You will need valid theme park admission to Disneyland Park but admission to the parkand access to Star Wars: Galaxys Edge and its experiencesis subject to capacity constraints and other restrictions and may be unavailable depending on Guest demand and other factors. Star Wars: Galaxys Edge is not available during Extra Magic Hour or Magic Morning at Disneyland Park. Learn more about Star Wars: Galaxys Edge or book your visit today.</li></ol></li>
<li><ol><li>Will the Extra Magic Hour or Magic Morning benefits include access to Star Wars: Galaxy's Edge?</li><li>Star Wars: Galaxy's Edge will not be open during Extra Magic Hour or Magic Morning. The new land will be open during normal park operating hours. Learn more about Star Wars: Galaxys Edge.</li></ol></li>
<li><ol><li>If I purchase a Disneyland Park ticket will I get guaranteed access to Star Wars: Galaxys Edge?</li><li>Park tickets do not include special provisions for or guarantee access to Star Wars: Galaxys Edge. Admission to Disneyland Park and access to Star Wars: Galaxys Edgeincluding participation in its experiencesis subject to capacity constraints and other restrictions and may be unavailable depending on Guest demand and other factors.. Learn more about Star Wars: Galaxys Edge or buy your tickets today.</li></ol></li>
<li><ol><li>Im driving to the Disneyland Resort. How do I get there?</li><li>Get driving directions to the Disneyland Resort. Learn about parking at the Disneyland Resort or the ways to get here if you do not have access to a car.</li></ol></li>
<li><ol><li>Where should I park at the Disneyland Resort?</li><li>The Disneyland Resort offers multiple parking areas for our theme parks Hotels and the Downtown Disney District. Learn more about parking at the Disneyland Resort. Are you planning a trip to the Disneyland Resort? Purchase your tickets and Annual Passports online!</li></ol></li>
<li><ol><li>How far in advance can I make dining reservations?</li><li>Reservations are offered up to 60 days in advance at select restaurants throughout the Disneyland Resort and due to limited availability they are highly recommended. You can make dining reservations online.</li></ol></li>
<li><ol><li>What kind of identification do I need to supply if I wish to enjoy an alcoholic beverage at the Disneyland Resort?</li><li>Alcoholic beverages may be purchased at the Disneyland Resort by Guests 21 years of age or older. The documents required to verify age vary for United States residents and non-United States residents.. United States Residents United States residents who wish to purchase an alcoholic beverage at the Disneyland Resort must present one of the following forms of identification: Identification card issued by a governmental agency in the United States (Federal State Territory * County City) that contains the following: Name Date of birth Physical description of the person Photo of the person Expiration date Valid active United States Armed Forces ID (must include date of birth and portrait photo) Valid original passport Temporary drivers licenses temporary ID cards and copies of passports drivers licenses or ID cards are not acceptable. * United States territories include Puerto Rico Guam Northern Mariana Islands United States Virgin Islands and American Samoa. Non-United States Residents Original passports are the only form of identification acceptable for Guests from outside the United States; non-United States drivers licenses ID cards temporary ID cards and copies of ID cards are not acceptable. View all Disneyland Resort dining options.</li></ol></li>
<li><ol><li>How do I cancel a dining reservation at the Disneyland Resort?</li><li>You can cancel your dining reservation online or with the Disneyland app. If you have not yet linked your reservation to your Disney account you will need to do so before cancelling it online or with the Disneyland app. Restaurants offering advance reservations charge a per person cancellation fee for reservations cancelled after the designated period or for no shows. Each restaurant at the Disneyland Resort maintains its own cancellation policy so be sure to confirm the policy before finalizing your reservation. When booking online or in the Disneyland app please refer to the cancellation policy provided at the time of booking and in your email confirmation.</li></ol></li>
<li><ol><li>Is Character Dining available at the Disneyland Resort?</li><li>Yes. You can find a variety of Character Dining opportunities at several restaurants across the Disneyland Resortincluding locations in Disneyland Park Disney California Adventure Park and the Disneyland Hotel. View all Character Dining locations. Character Dining is very popular and advanced reservations are highly recommended. Learn more about Disney Characters at the Disneyland Resort.</li></ol></li>
<li><ol><li>I recently made a dining reservation but I havent received an email confirmation. What should I do?</li><li>If you made your dining reservation online and haven't received an email confirmation please check My Reservations. Please note: If you made your dining reservation over the phone or through a travel agent you will not receive a confirmation email or find it automatically listed on My Reservations.</li></ol></li>
<li><ol><li>What does the Disney Check icon mean on menus at Disneyland Resort restaurants?</li><li>Disney Check makes it easy to spot food and beverage choices that fit your familys healthy lifestyle. When you see the Disney Check icon next to specific items on Disneyland Resort restaurant menus you can rest assured that the food youre looking at is tasty and meets Disney nutritional guidelines! In addition to Disneyland Resort restaurant menus you can also find Disney Check icons at Walt Disney World Resort. Learn more about the Disney Checkincluding specific nutrition guideline information for all food categories.</li></ol></li>
<li><ol><li>Im interested in dining at one of the restaurants at the Downtown Disney District. Do I need to make a reservation?</li><li>Most restaurants at the Downtown Disney District do not require reservations. However depending on the location or the date and the time you plan on visiting reservations may be available and are highly recommended. You can make dining reservations online up to 60 days in advance. Learn more about the Downtown Disney District.</li></ol></li>
<li><ol><li>Are kosher meals available at Disneyland Resort?</li><li>Yes. Kosher meals can be accommodated at select table-service and quick-service restaurants. Guests can request Kosher meals in person at the dine location for a charge subject to availability.</li></ol></li>
<li><ol><li>How do I make changes to a dining reservation?</li><li>"Its easy to make changes to your Disneyland Resort dining reservationsincluding your party size and the reservation time or date. You can make changes to a dining reservation online or using the Disneyland app. If you wish to use the Disneyland app head to ""My Plans"" in the feature menu () select the reservation and then select Modify. If you have not yet linked your reservation to your Disney account you will need to do so before making changes to it online or with the Disneyland app. Please make changes as soon as possible. We apologize if we cannot make a change due to availability. Dont have any dining reservations yet? Make your Disneyland Resort dining reservations now!"</li></ol></li>
<li><ol><li>Can I bring outside food and beverages into Disneyland Park or Disney California Adventure Park?</li><li>Guests are allowed to bring outside food and nonalcoholic beverages into the parks for self-consumption provided they are not in glass containers do not require heating reheating processing or refrigeration and do not have pungent odors. Inform a Security Cast Member of any food items when you enter the park. You may also enjoy your own food and nonalcoholic beverages in an ideal setting at the complimentary picnic areaconveniently located outside the Main Entrance to Disneyland Park. The Disneyland Resort features a variety of great dining options for almost every taste and budgetincluding a wide range of choices to help accommodate Guests with Special Dietary Requests. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions.</li></ol></li>
<li><ol><li>Can I make a dining reservation at a Disneyland Resort restaurant before I arrive?</li><li>Yes. Reservations are offered at select restaurants throughout the Disneyland Resort and due to limited availability they are highly recommended. You can make dining reservations online up to 60 days in advance.</li></ol></li>
<li><ol><li>Where can I find information about the shopping nightlife and entertainment destinations at the Disneyland Resort?</li><li>All throughout the Downtown Disney District you can discover a variety of different world-class shopping dining and entertainment options.</li></ol></li>
<li><ol><li>Can Disneyland Resort restaurants accommodate special dietary requests?</li><li>Special dietary requestsincluding food allergies food intolerances medically restricted diets and kosher mealscan often be accommodated at table-service restaurants and select quick-service locations. If you make a restaurant reservation online please be sure to let us know if you have any food allergies or special requests.</li></ol></li>
<li><ol><li>Will dining reservations be available for food and beverage locations in Star Wars: Galaxys Edge? </li><li>Reservations will be available for Ogas Cantina. For your convenience there are various quick-service dining options within the land including: Docking Bay 7 Food and Cargo Milk Stand Ronto Roasters Kat Sakas Kettle Learn more about Star Wars: Galaxys Edge or view all dining options located throughout the Disneyland Resort.</li></ol></li>
<li><ol><li>Do you offer any dining plans with your vacation packages?</li><li>Sorry there are no dining plans available with vacation packages at this time.</li></ol></li>
<li><ol><li>Do I need a credit card in order to make a dining reservation?</li><li>Yes. We require your credit card to make a dining reservation and use it as a place holder. Your credit card won't be charged before you dine with us unless you either miss your reservation or do not cancel within the cancellation period. Each restaurant at the Disneyland Resort maintains its own cancellation policy; please check the policy when you make your reservation. For more convenience add a credit card to your profile. That makes the process of reserving dining even faster.</li></ol></li>
<li><ol><li>Where can I find information about access and services for Guests with disabilities?</li><li>Learn about the Disneyland Resort and Guests with Disabilities.</li></ol></li>
<li><ol><li>Where can I rent a wheelchair at the Disneyland Resort theme parks?</li><li>Manual wheelchairs are available for rent outside the theme parks just east of the Disneyland Park Main Entrance and at the Pixar Pals parking structure and can be used in both parks. View the rental locations on our interactive map. A limited number of wheelchairs and Electric Conveyance Vehicles (ECVs) are available for rent on a first-come first-served basis. Since wheelchairs and ECVs may not be reserved please plan to arrive early. A limited supply of manual wheelchairs is also available for Guest rental and use at select Disneyland Resort hotel locations. However ECVs are not available for rent at Disneyland Resort hotels. When you arrive at your hotel contact the Front Desk or the Concierge to make arrangements for your wheelchair rental. Guests are invited to bring and use their own ECVs and wheelchairs throughout the Disneyland Resort. Learn about the services for Guests with mobility disabilities offered by the Disneyland Resort.</li></ol></li>
<li><ol><li>Can I rent a wheelchair while Im staying at one of the Hotels of the Disneyland Resort?</li><li>A limited supply of manual wheelchairs is available for Guest rental and use at select Disneyland Resort hotel locations. Quantities are limited and subject to availability so rentals are available on a first come first served basis. Electric Conveyance Vehicles (ECVs) are not available for rent at Disneyland Resort hotels. When you arrive at your hotel contact the Front Desk or the Concierge to make arrangements for your wheelchair rental. Manual wheelchairs are also available for rent outside the entrance of Disneyland Park and can be used in both parks. View the wheelchair rental locations on our interactive map. A limited number of wheelchairs and Electric Conveyance Vehicles (ECVs) are available for rent on a first-come first-served basis. Since wheelchairs and ECVs may not be reserved please plan to arrive early. Explore the services for Guests with mobility disabilities offered by the Disneyland Resort.</li></ol></li>
<li><ol><li>Does the Disneyland Resort provide pet accommodations?</li><li>Yes the Disneyland Kennel Club provides animal daycare for a fee on a first-come first-served basis. However no overnight accommodations are available at this time. Please note that the Disneyland Resort Hotels do not allow pets; however they do allow trained service animals. For further information or questions about accommodations for your furry friends please contact Disneyland Resort Guest Information at (714) 781-4565. Guests under age 18 must have parent or guardian permission to call.</li></ol></li>
<li><ol><li>What kind of babysitting services are available at the Disneyland Resort?</li><li>If youre staying at any of the 3 hotels at the Disneyland Resort please check with the Front Desk for information about private third-party providers. Associated costs will be determined by the provider and agreed upon by the Guest independently of the Disneyland Resort. Guests visiting Disneyland Resort theme parks with babies and toddlers will find convenient Baby Care Centers that have facilities for changing nursing and feeding little ones. Please note that no babysitting is available in the theme parks.</li></ol></li>
<li><ol><li>How can I book a stay at a Good Neighbor Hotel?</li><li>Review your options and select a Good Neighbor Hotel. Want to see where the hotels are located? Check out our interactive map. Wondering how to get from here to there? Discover the many ways to get to the Disneyland Resort!</li></ol></li>
<li><ol><li>How can I book a vacation package?</li><li>You can book a vacation package online or by calling the Walt Disney Travel Company at (714) 520-5060. Guests under age 18 must have parent or guardian permission to call.</li></ol></li>
<li><ol><li>How can I cancel a hotel reservation I made online?</li><li>To cancel a hotel reservation call The Walt Disney Travel Company at (714) 520-5060. Guests under age 18 must have parent or guardian permission to call. Need to reschedule? Be sure to explore available Disneyland Resort vacation packages before you book your visit!</li></ol></li>
<li><ol><li>What are the hotel check-in and check-out times?</li><li>You can check in anytime to the Disneyland Resort hotels but rooms are available after 3:00 PM. Check-out time is by 11:00 AM. If you arrive early to your Disneyland Resort hotel you can check in store your luggage at the Bell Desk and enjoy the Disneyland Resort. If you would like to spend a day at the Disneyland Resort after you check out you are welcome to store your bags at the Bell Desk until you are ready to depart. Please note that check-in and check-out times for Good Neighbor Hotels vary by location. Learn more information about the Good Neighbor Hotels.</li></ol></li>
<li><ol><li>Is there a charge to enjoy the entertainment options at the Disneyland Resort hotels?</li><li>No. If you are a Guest of one of the Disneyland Resort hotels you may enjoy many of the entertainment options at no additional charge. If you are not a Guest of a Disneyland Resort hotel the entertainment is still complimentarybut you may have to pay the required parking fee. Thinking about booking your next visit? Take a moment to look at available vacation packages that combine accommodations theme park tickets Disneyland Resort hotel benefits and special surprises!</li></ol></li>
<li><ol><li>What is Express Check-Out?</li><li>Express Check-Out allows you to checkout of your Disney Resort hotel without having to return to the Front Desk. The credit card you used at check-in is billed for your charges or purchases during your stay and a copy of your bill appears under your door on the morning of your departure. Discover more benefits to staying at the Hotels of the Disneyland Resort.</li></ol></li>
<li><ol><li>I booked a vacation package over the telephone. Can I pay the remaining balance online?</li><li>Yes. Even if you booked a vacation package over the telephone you may apply additional payments to your package on disneyland.com. Please visit the View Existing Reservations page and select the Make Payment option to make a payment on your Disneyland Resort vacation package. Full payment is not required until 30 days from arrival. Call the Walt Disney Travel Company at (714) 520-5060 for additional information about vacation package. Guests under age 18 must have parent or guardian permission to call.</li></ol></li>
<li><ol><li>Are there benefits to staying at one of the 3 Hotels of the Disneyland Resort?</li><li>There are many benefits to staying at the Hotels of the Disneyland Resort including Extra Magic Hour admission. Extra Magic Hour allows Disneyland Resort hotel Guests with valid theme park tickets to enjoy early admission to select attractions in either Disneyland Park or Disney California Adventure Park during every day of their hotel stay! Extra Magic Hour allows admission to either park one hour prior to the park being opened to the public. Star Wars: Galaxys Edge will not be available as part of Extra Magic Hour. Learn more about early admission options.</li></ol></li>
<li><ol><li>Is there Character Dining at the Disneyland Resort hotels?</li><li>There are 3 Character Dining options at the 3 Disneyland Resort hotels: Disney's PCH Grill Location: Disney's Paradise Pier Hotel Goofy's Kitchen Location: Disneyland Hotel Storytellers Cafe Location: Disney's Grand Californian Hotel & Spa Make reservations online. See the full array of dining options available at all 3 Resort hotels!</li></ol></li>
<li><ol><li>Where can I find rates for the Disneyland Resort hotels?</li><li>Each of the Disneyland Resort hotels is unique and offers different rates. View the rates for the Disney Resort hotels. Deciding which hotel to book? Compare Disneyland Resort hotels to find the ideal accommodations for your stay!</li></ol></li>
<li><ol><li>Do I need to stay at a Disneyland Resort hotel to eat at the hotel restaurants?</li><li>No. The restaurants at the 3 Hotels of the Disneyland Resort are open to all Guests. However if you are planning an overnight visit consider the many benefits to staying at the Hotels of the Disneyland Resort.</li></ol></li>
<li><ol><li>What are the dining options at the Disneyland Resort hotels?</li><li>There are a variety of dining options at the 3 Hotels at the Disneyland Resort. Experience an exciting range of choices from coffee houses and lounges to fine dining and elegant atmospheres.. Discover all of the amenities services and other features available and compare Disneyland Resort hotels to find the ideal accommodations for your stay!</li></ol></li>
<li><ol><li>Will the Extra Magic Hour or Magic Morning benefits include access to Star Wars: Galaxy's Edge?</li><li>Star Wars: Galaxy's Edge will not be open during Extra Magic Hour or Magic Morning. The new land will be open during normal park operating hours. Learn more about Star Wars: Galaxys Edge.</li></ol></li>
<li><ol><li>Is there transportation from the Disneyland Resort hotels to the theme parks?</li><li>The Disneyland Resort is a pedestrian resort. Disney California Adventure Park and Disneyland Park are a short stroll through the Downtown Disney District from the Disneyland Resort hotels. The Disneyland Monorail stops at nearby Downtown Disney District and at Tomorrowland inside Disneyland Park. Guests staying at Disney's Grand Californian Hotel & Spa can enjoy convenient access into Disney California Adventure Park through an entrance located near the pools at Disney's Grand Californian Hotel & Spa. Valid theme park admission and active Disneys Grand Californian Hotel & Spa hotel room key card required.</li></ol></li>
<li><ol><li>How can I change or update a hotel reservation or vacation package?</li><li>You can call (714) 520-5060 to change or update your existing hotel reservations or vacation package. Cancellation fees may apply. Guests under age 18 must have parent or guardian permission to call.</li></ol></li>
<li><ol><li>Can I use the services of a Disneyland Resort hotel if Im not a Guest of the hotel?</li><li>The restaurants at all 3 Disneyland Resort hotels are open to everyone. However most other services at the Disneyland Hotel Disney's Paradise Pier Hotel and Disney's Grand Californian Hotel & Spa are only available to the Guests staying at those hotels with the following exceptions: If there is a closure or other situation whereby a Guest or Guests have been granted access to services at hotels not specific to where they are staying they will be duly notified of the temporary policy change. Guests of Disney's Grand Californian Hotel & Spa with valid theme park admission can enter and exit Disney California Adventure Park using the entrance conveniently located in Disneys Grand Californian Hotel & Spa. Active Disneys Grand Californian Hotel & Spa hotel room key card required. Explore all the amenities and services available and compare Disneyland Resort hotels to find the accommodations that are right for you!</li></ol></li>
<li><ol><li>How can I view my hotel reservation?</li><li>You can view an existing reservation for a Disneyland Resort hotel package online. Getting ready for your visit? Check out our helpful Pre-Arrival Tips. Remember to take advantage of all the benefits to staying at the Hotels of the Disneyland Resort during your trip!</li></ol></li>
<li><ol><li>Where is a good place to stay during my visit to the Disneyland Resort?</li><li>Compare Disneyland Resort hotels to find the one fits your needs or learn about a specific hotel: Disney's Grand Californian Hotel & Spa Disneyland Hotel Disney's Paradise Pier Hotel There are many benefits to staying at the hotels of the Disneyland Resort. The 3 Hotels at the Disneyland Resort offer their own unique features and services. Alternatively the Disneyland Resort has partnered with more than 35 nearby Good Neighbor Hotels to provide Guests convenient access to the theme parks and Downtown Disney District.</li></ol></li>
<li><ol><li>Does the entertainment at the Downtown Disney District cater to families as well as young adults and couples?</li><li>The Downtown Disney District offers something for everyone! Browse one-of-a-kind boutiques please any palate at one of the many restaurants get your game on at Splitsville Luxury Lanes and enjoy a wide variety of family-fun attractions.</li></ol></li>
<li><ol><li>What is the Downtown Disney District?</li><li>The Downtown Disney District is an exciting dining entertainment and shopping promenade located adjacent to Disney California Adventure Park and Disneyland Park.</li></ol></li>
<li><ol><li>What are the hours for the Downtown Disney District?</li><li>Visit our Park Hours section for the schedule of entertainment and events. The Downtown Disney District is open every day of the year. Browse the dining entertainment and shopping at the Downtown Disney District!</li></ol></li>
<li><ol><li>Where is the Downtown Disney District located?</li><li>The Downtown Disney District is conveniently located within walking distance of Disney California Adventure Park Disneyland Park and the Disneyland Resort hotels. Enjoy 3 hours of parking when you make a $20 minimum purchase and receive validation from any Downtown Disney location (including quick-service restaurants merchandise locations and kiosks)or up to 5 hours of parking with validation from any Downtown Disney table-service restaurant. Beyond these validations each additional hour costs $14 charged in 30-minute increments with a minimum $7 charge after the initial 15-minute grace period. Additionally the maximum daily parking and lost ticket fee is $56. Parking is subject to capacity. Explore the dining entertainment and shopping at the Downtown Disney District.</li></ol></li>
<li><ol><li>Is there a separate entrance fee for the Downtown Disney District?</li><li>No there is not a separate entrance fee for the Downtown Disney District at the Disneyland Resort in California. The Downtown Disney District is conveniently located within walking distance of Disney California Adventure Park Disneyland Park and the Disneyland Resort hotels. Enjoy 3 hours of parking when you make a $20 minimum purchase and receive validation from any Downtown Disney location (including quick-service restaurants merchandise locations and kiosks)or up to 5 hours of parking with validation from any Downtown Disney table-service restaurant. Beyond these validations each additional hour costs $14 charged in 30-minute increments with a minimum $7 charge after the initial 15-minute grace period. Additionally the maximum daily parking and lost ticket fee is $56. Parking is subject to capacity. Visit the Downtown Disney District for unique dining entertainment and shopping!</li></ol></li>
<li><ol><li>Whom can I contact for general Downtown Disney District inquiries?</li><li>Contact Disneyland Resort Guest Information at (714) 781-INFO or (714) 781-4636.</li></ol></li>
<li><ol><li>Do I need to make restaurant reservations?</li><li>Not all restaurants at the Downtown Disney District require reservations. However depending on the restaurant and the date and the time you plan on visiting it may be a good idea to make reservations in advance. Book dining reservations online for most restaurants up to 60 days in advance.</li></ol></li>
<li><ol><li>What security measures do you have in place?</li><li>We have a comprehensive approach to security that includes measures that are visible and others that are not including the presence of uniformed police officers. We do not broadly discuss the specifics of our security procedures to avoid compromising their effectiveness.</li></ol></li>
<li><ol><li>Can I walk to the Downtown Disney District from the Disney theme parks or hotels?</li><li>The Downtown Disney District is conveniently located within walking distance of Disney California Adventure Park Disneyland Park and the Disneyland Resort hotels. The first hour of parking costs $10. Validations apply after the first hour of paid parking. Enjoy an additional 3 hours of same-day parking with a $20-minimum purchase and validation from any Downtown Disney locationor up to 5 additional hours of same-day parking with validation from any Downtown Disney table-service restaurant. Beyond these validations each additional hour costs $14 charged in 30-minute increments with a minimum $7. The maximum daily parking and lost ticket fee is $66. Parking is subject to capacity. Learn more about all the exciting dining entertainment and shopping options at the Downtown Disney District!</li></ol></li>
<li><ol><li>How do I view my Disney PhotoPass photos?</li><li>Log into your Disney account and link your vacation photos by entering the unique ID found on any of the following items: Your Disney PhotoPass card or cards Your Annual Passport (a Disney PhotoPass Photographer needs to scan your Passport at time of capture) Once youve linked your Disney PhotoPass photos to your Disney account youll be able to preview your photos on disneyland.com or with the Disneyland app. The photos in your gallery are available to purchase as downloads or prints. Interested in getting your vacation photos for one price? Learn more about the Disney MaxPass feature and Disney PhotoPass+ One Week.</li></ol></li>
<li><ol><li>Can I download more than one Disney PhotoPass photo at a time?</li><li>Yes you can. You may select as many photos as you want to download at once. Get started now!</li></ol></li>
<li><ol><li>How do I download my Disney PhotoPass photos?</li><li>You can preview purchase and download your photos on disneyland.com or with the Disneyland app. You may purchase individual downloads of your Disney PhotoPass photos or get downloads of your photos with the purchase of the Disney MaxPass feature (includes photos captured during a single day) or Disney PhotoPass+ One Week (includes photos captured during 7 consecutive days). If you have not already done so you will need to link your vacation photos to your Disney account by entering the unique ID found on any of the following items: Your Disney PhotoPass card or cards Your Annual Passport (a Disney PhotoPass Photographer needs to scan your Passport at time of capture) Once youve linked your Disney PhotoPass photos youll be able to preview them. All of the photos in your gallery are available to purchase as downloads or prints. Disney MaxPass is nonrefundable and subject to restrictions and change without notice. Disney PhotoPass service is subject to the Disney PhotoPass Terms and Conditions and your ability to download your photos will expire in accordance with the Disney PhotoPass Expiration Policy. Message data and roaming rates may apply for Disneyland App. Availability subject to handset limitations and features may vary by handset or service provider. Coverage not available everywhere. If youre under 18 get your parents permission first.</li></ol></li>
<li><ol><li>I used my Disney PhotoPass photos to create products on the EZ Prints website. What should I do if I have a question or if there is a problem with my order?</li><li>Please contact EZ Prints customer service with all inquiries.</li></ol></li>
<li><ol><li>Why are some images missing from my Disney PhotoPass gallery when I view it on the EZ Prints website?</li><li>Some properties and Characters that might be photographed at the Disneyland Resort (e.g. Star Wars locations) are protected by licensing arrangements that limit Disneys ability to transfer their images to EZ Prints for certain uses such as including them in products that also feature characters and/or designs owned by different brands.</li></ol></li>
<li><ol><li>Where can I find Disney PhotoPass Photographers?</li><li>Disney PhotoPass Photographers can be located on the Disneyland Resort map. You can also find them using the Disneyland mobile app. All Disney PhotoPass Photographers use professional-quality digital cameras and wear Cast Member name tags making them easy to identify. Disneyland Park and Disney California Adventure Park guide maps pinpoint some of the places where you can find Disney PhotoPass Photographers and they can also be found at many Disney Character Greeting locations as well as at select Disneyland Resort hotel locations and events. At Disneyland Park: A-Wing / X-Wing Garrison Main Street U.S.A. Train Station Mickeys House Character Experience Millennium Falcon Minnies House Character Experience Partners Statue Pixie Hollow Character Experience Royal Hall Character Experience Sleeping Beauty Castle Town Square Winnie the Pooh Character Experience At Disney California Adventure Park: Anna & Elsas Royal Welcome Character Experience Buena Vista Street Buena Vista Street Character Experience Cars Land Character Experience Cars Land Entrance Grizzly Peak Airfield Character Experience Hollywood Boulevard Character Experience Pixar Pier Bridge Pixar Pier Character Experiences Super Hero Character Experiences Route 66 Storytellers Statue Toy Story Character Experience Disney PhotoPass Photographers availability may vary.</li></ol></li>
<li><ol><li>I'm visiting with a group. Can we get the same Disney PhotoPass photo added to our PhotoPass cards or Disney accounts?</li><li>Yes ask the Disney PhotoPass Photographer to add your photo to each group members Disney PhotoPass ID. The photographer will scan each ID so that each Guest in your party can preview and purchase the image in their Disney PhotoPass gallery.</li></ol></li>
<li><ol><li>I lost my Disney PhotoPass card. Can I still view my photos?</li><li>If you lost your Disney PhotoPass card please fill out the information in the Lost Disney PhotoPass Form and we will do everything possible to help find your vacation photos and other digital content. We cannot guarantee that your photos will be recovered but we will try our best! If your lost card was already linked to your Disney account you can still view your photos when you log in and go to PhotoPass.</li></ol></li>
<li><ol><li>Can I link more than one Disney PhotoPass card to my Disney account?</li><li>Yes. You can link as many Disney PhotoPass cards to your Disney account as you wish. Enter the number from each card and the photos from each will appear together in your Disney account.</li></ol></li>
<li><ol><li>How do I get a Disney PhotoPass card?</li><li>When you get your picture taken by a Disney PhotoPass Photographer at locations throughout the parks youll receive a Disney PhotoPass card coded with a unique ID. There is no charge for the card and you may reuse it for as many Disney PhotoPass opportunities as you want. You can preview your photos online or through the Disneyland app. Enter your Disney PhotoPass ID and youll be able to see all the pictures associated with it. Interested in downloading your favorite photos for one price? Learn more about purchasing Disney PhotoPass+ One Week or the Disney MaxPass feature.</li></ol></li>
<li><ol><li>I purchased my Disney PhotoPass Collection + Disc at a PhotoPass Sales Center inside the Disneyland Resort. Can I download my photos?</li><li>Yes. If you provided your Disney PhotoPass QR code located in your Disneyland mobile app during your onsite purchaseyou will be able to download all of your PhotoPass photos in your PhotoPass gallery at of the time of purchase. If you chose not to provide your Disney PhotoPass QR code during your onsite purchase or declined to sign up for a Disney account at the time of purchase your PhotoPass photos will not be available for digital download in your PhotoPass gallery. Important Information The Disney PhotoPass Collection + Disc is intended for your personal use only and is subject to the PhotoPass Terms and Conditions.</li></ol></li>
<li><ol><li>Ive linked my Disney PhotoPass Collection code to my Disney account but I cant see my photos and videos. What should I do?</li><li>Please link all vacation photos and videos associated with your PhotoPass ID(s) and Attraction ID(s) to your account before entering your Disney PhotoPass Collection code. Once you have linked all of your PhotoPass photos please enter your Disney PhotoPass Collection code to view and download your photos and videos. If you submitted your Disney PhotoPass Collection code prior to linking your PhotoPass ID(s) and Attraction ID(s) please contact PhotoPass Guest Support at (407) 560-4300 for assistance.</li></ol></li>
<li><ol><li>How can I find my lost or missing Disney PhotoPass photos?</li><li>If you are missing photos captured today please allow up to 24 hours for your photos to appear in your Disney account. Expired photos will no longer be available in the system. Please see our Expiration Policy for further details. If your photos were taken more than 24 hours ago and you are not able to see your photos in your account please fill out the information in the Lost Disney PhotoPass Form. If you have a Disney Signature Disney Signature Plus or Disney Premier Annual Passport that you used used to link your Disney PhotoPass pictures be sure to include the Disney PhotoPass ID from your passport on the form along with the other information requested. If you used a Disney PhotoPass card enter the ID from the card on the form along with the other information requested and we will do everything possible to help find your vacation photos. Note: If you can provide details on the form such as dates and times the photos were taken and a description of the missing photos it will help us search for them. Lost Disney PhotoPass Card If you lost your Disney PhotoPass card please fill out the information in the Lost Disney PhotoPass Form and we will do everything possible to help find your vacation photos and other digital content. We cannot guarantee that your photos will be recovered but we will try our best! If your lost card was already linked to your Disney account you can still view your photos when you log in and go to PhotoPass.</li></ol></li>
<li><ol><li>How can I use Disney PhotoPass with my Annual Passport?</li><li>If your Annual Passport includes a Disney PhotoPass downloads benefit all you need to do is link your Annual Passport and your Disney PhotoPass photos to your Disney account and view and download eligible photos on disneyland.com or with the Disneyland app. If your Annual Passport does not include a Disney PhotoPass benefit you can get all of your Disney PhotoPass photos from a single day when you purchase the Disney MaxPass feature as a daily add-on for $20 via the Disneyland app or as an annual add-on for $125 at any Main Entrance ticket booth. Disney MaxPass is nonrefundable and subject to restrictions and change without notice. Disney PhotoPass service is subject to the Disney PhotoPass Terms and Conditions and your ability to download your photos will expire in accordance with the Disney PhotoPass Expiration Policy. The cost of the annual Disney MaxPass feature cannot be pro-rated for Annual Passports expiring in less than a year and expires when your Annual Passport expires. Message data and roaming rates may apply for Disneyland App. Availability subject to handset limitations and features may vary by handset or service provider. Coverage not available everywhere. If youre under 18 get your parents permission first.</li></ol></li>
<li><ol><li>What is the difference between Disney MaxPass and Disney PhotoPass+ One Week?</li><li>These are 2 digital products that offer you the chance to download save and share your Disney PhotoPass photoseither for one day (Disney MaxPass) or 7 consecutive days (Disney PhotoPass+ One Week). Disney MaxPass When you add this feature to your theme park ticket youll be able to download all of your Disney PhotoPass photos captured during the entire day in which your ticket was used for admission into the parkincluding photos taken at Character Dining experiences or on select attractions as well as those featuring Magic Shot overlays. It also gives you the opportunity to reserve digital Disney FASTPASS selections right from your mobile device using the Disneyland app while in the parks. Learn more about Disney MaxPass. Please check the days FASTPASS availability before purchasing Disney MaxPass. FASTPASS selections are limited and not guaranteed. Disney MaxPass is nonrefundable and subject to restrictions and change without notice. Disney PhotoPass+ One Week This package allows you to download all of your Disney PhotoPass photos captured over 7 consecutive daysincluding photos taken at Character Dining experiences or on select attractions as well as those featuring Magic Shot overlays. Buy Disney PhotoPass+ One Week. PhotoPass photos must be linked to your Disney account to be downloaded. Disney PhotoPass service is subject to the Disney PhotoPass Terms and Conditions and your ability to download your photos will expire in accordance with the Disney PhotoPass Expiration Policy.</li></ol></li>
<li><ol><li>How long will my Disney PhotoPass photos be available in my Disney account?</li><li>You can preview purchase and download photos in your Disney account pursuant to the Disney PhotoPass Expiration Policy.</li></ol></li>
<li><ol><li>Where can I purchase Disney PhotoPass+ Aulani?</li><li>You can buy Disney PhotoPass+ Aulani at Kalepa's Store located near the Makaala lobby on the Ewa Tower side. Disney PhotoPass+ Aulani is not available for purchase online.</li></ol></li>
<li><ol><li>Can I purchase individual downloads of Disney PhotoPass photos?</li><li>Yes. You may choose as few or as many Disney PhotoPass photos as you wish and pay only for the photos you want to download.</li></ol></li>
<li><ol><li>I purchased my Disney PhotoPass Collection at a PhotoPass Sales Center inside the Disneyland Resort. How can I download my photos?</li><li>After linking all your vacation photos and videos associated with your PhotoPass ID(s) and Attraction ID(s) to your account enter your Disney PhotoPass Collection code at Disneyland.com and submit. Your code is the 16-character combination of letters and numbers printed on the inside of your booklet included in the CD case. Submitting your code will allow you to download only the available photos and videos linked to your account. Important Information Please note that this code is for one-time use only. Be sure to link all vacation photos and videos associated with your PhotoPass ID(s) and Attraction ID(s) to your account before entering your code. Submitting your code will allow you to download only the available photos and videos linked to your account. The Disney PhotoPass Collection is intended for your personal use only and is subject to the PhotoPass Terms and Conditions.</li></ol></li>
<li><ol><li>How do I share my Disney PhotoPass photos?</li><li>You can share your photos easily using Facebook. Use the Facebook button found below the enlarged preview image. Confirm that you want to post the photo and it will appear on your Facebook page.</li></ol></li>
<li><ol><li>How do I view my Disney PhotoPass photos?</li><li>Log into your Disney account and link your vacation photos by entering the unique ID found on any of the following items: Your Disney PhotoPass card or cards Your Annual Passport (a Disney PhotoPass Photographer needs to scan your Passport at time of capture) Once youve linked your Disney PhotoPass photos to your Disney account youll be able to preview your photos on disneyland.com or with the Disneyland app. The photos in your gallery are available to purchase as downloads or prints. Interested in getting your vacation photos for one price? Learn more about the Disney MaxPass feature and Disney PhotoPass+ One Week.</li></ol></li>
<li><ol><li>What is Disney PhotoPass+ Aulani?</li><li>With Disney PhotoPass+ Aulani you can download the photos in your Disney account that were taken at Aulani Resort from 29 days before your purchase until 29 days after your purchase. You can buy Disney PhotoPass+ Aulani at Kalepa's Store. Linking Photos to Your Disney Account Pick up a Disney PhotoPass card free-of-charge from one of our photographers. As we capture the magical moments of your vacation the card will link your photos to your online Disney account where you can view them in your gallery. With Disney PhotoPass+ Aulani you can download and share all these photo memories for one price. Photos will expire pursuant to the expiration policy for Disney PhotoPass Service and Products at Aulani Resort outlined in the Terms and Conditions below. Not responsible for missing lost or damaged photos. Disney PhotoPass+ Aulani excludes photos or other digital content captured during dining experiences (including Disney Character Breakfasts Menehune Mischief Character Dinners and the Ka WaA Luau) photo scavenger hunts instructor-guided photo tours Painting with Light classes and private portrait sessions. Also excluded are photos and video taken by the Disney Event Group (including but not limited to Disney Fairy Tale Weddings photos and group and convention photos) or by third-party operators. These items must be purchased separately. View Disney PhotoPass+ Aulani Terms and Conditions.</li></ol></li>
<li><ol><li>When can I begin downloading my Disney PhotoPass photos?</li><li>Allow up to 24 hours after your photos were captured before they are added to your account. Guests with a Disney Signature Disney Signature Plus or Disney Premier Annual Passport Sign in to your Disney account and enter the Disney PhotoPass ID on your Disney Signature Disney Signature Plus or Disney Premier Annual Passport or your Disney PhotoPass card. Your photos will then be available to download until they expire 365 days after capture. For more details please see the Disney PhotoPass Expiration Policy. Guests who do not have a Disney Signature Disney Signature Plus or Disney Premier Annual Passport If you do not have one of the qualifying annual passports listed above Sign in to your account on Disneyland.com and enter the number on your Disney PhotoPass card. Once you see the watermarked images in your gallery you can purchase as many as you wish to download. Those photos will then be available to download until they expire 45 days after capture. For more details please see the Expiration Policy. The photos in your gallery are also available to purchase as prints.</li></ol></li>
<li><ol><li>What kind of accessible seating is available for World of Color?</li><li>The World of Color viewing area in Paradise Gardens Park is designed for standing. A limited number of benches are available for Guests who may have difficulty standing. Each section of the viewing area has space for wheelchairs and Guests with mobility disabilities. Although there are some stairs in the Paradise Gardens Park viewing area there are also ramps connecting the area's different terraces. The reserved viewing area in Paradise Gardens Park near The Little Mermaid ~ Ariel's Undersea Adventure is available to Guests with Disney FASTPASS tickets for World of Color or a special voucher that is included in World of Color dining packages. View the latest Disneyland Resort entertainment schedule or purchase park tickets!</li></ol></li>
<li><ol><li>Do I need to purchase a separate ticket to view World of Color?</li><li>No. You do not need to purchase a separate ticket to view World of Color. You do need valid theme park admission to Disney California Adventure Parkeither a theme park ticket or a Disneyland Resort Annual Passport that is not blocked out on the day you wish to visit. To access the reserved viewing area in Paradise Gardens Park near The Little Mermaid ~ Ariel's Undersea Adventure you will need either a valid Disney FASTPASS ticket for World of Color or a special voucher that is included in World of Color dining packages. View the latest Disneyland Resort entertainment schedule or purchase park tickets.</li></ol></li>
<li><ol><li>Are assistive listening devices available for World of Color?</li><li>Yes. Disney's Handheld Devices which provide assistive listening can be used in select locations within the World of Color viewing area. You can get a device at the Guest Relations Lobby inside Disney California Adventure Park (deposit required). Learn more about services for Guests with hearing disabilities.</li></ol></li>
<li><ol><li>Where is the nearest Baby Care Center to the World of Color viewing area?</li><li>The nearest Baby Care Center is located in Pacific Wharf near Ghirardelli Soda Fountain and Chocolate Shopa short walk east from the World of Color reserved viewing area. The reserved viewing area in Paradise Gardens Park near The Little Mermaid ~ Ariel's Undersea Adventure is available to Guests with Disney FASTPASS tickets for World of Color or a special voucher that is included in World of Color dining packages. View the latest Disneyland Resort entertainment schedule or purchase park tickets.</li></ol></li>
<li><ol><li>Do any attractions close during World of Color?</li><li>Yes. To offer Guests the best possible viewing experience some attractions close prior to the first World of Color showsimilar to Fantasyland attractions and Mickey's Toontown closing prior to the Disneyland Park fireworks. Attractions closing for World of Color include: Games of Pixar Pier Golden Zephyr Incredicoaster Jumpin' Jellyfish Pixar Pal-A-Round Silly Symphony Swings Attraction availability is subject to change. Some Pixar Pier and Paradise Gardens Park food and merchandise locations may also close. View the latest Disneyland Resort entertainment schedule or purchase park tickets.</li></ol></li>
<li><ol><li>What number can I call if I have a question about World of Color?</li><li>Please call Guest Services at (714) 781-4565. Guests under age 18 must have parent or guardian permission to call. If you have not already we recommend that you review the World of Color frequently asked questions in the Disneyland Help Center. You might find the answer to your question without calling! View the latest Disneyland Resort entertainment schedule or purchase park tickets.</li></ol></li>
<li><ol><li>What is World of Color?</li><li>World of Color is an outdoor 28-minute nighttime spectacular show in Disney California Adventure Park that features memorable Disney and DisneyPixar film moments projected on an immense water screen plus fantastic fire fountain fog and laser effectsall set to a soaring soundtrack. World of Color takes place outdoors on Paradise Bay. There is a reserved viewing area in Paradise Gardens Park near The Little Mermaid ~ Ariel's Undersea Adventure for Guests with Disney FASTPASS tickets for World of Color or a special voucher that is included in World of Color dining packages. View the latest Disneyland Resort entertainment schedule or purchase park tickets.</li></ol></li>
<li><ol><li>What is the difference between a Disney FASTPASS ticket and a World of Color Dining Package voucher?</li><li>Disney FASTPASS service distributes same-day World of Color ticketswhile supplies lastfor access to the reserved viewing area in Paradise Gardens Park near The Little Mermaid ~ Ariel's Undersea Adventure. There is no additional charge to use Disney FASTPASS service. World of Color Dining Packages include a voucher to view the show from the reserved viewing area. Reservations for these packages can be made up to 60 days prior to your visit. Advance reservations are highly recommended; please book online. Space and quantities are limited. View the latest Disneyland Resort entertainment schedule or purchase park tickets.</li></ol></li>
<li><ol><li>What do I receive when I purchase a World of Color Dining Package?</li><li>Each World of Color Dining Package includes: Full-service 3-course (starter entree and dessert) meal from a prix-fixe menu during lunch or dinner (depending on the location) at one of these participating restaurants: Wine Country Trattoria and Carthay Circle Restaurant A non-alcoholic beverage One voucher for admission to the reserved viewing location that reserves in advance your spot in the Paradise Gardens Park World of Color viewing area Dining package prices include tax but exclude park admission gratuity or alcohol. The reserved World of Color viewing area is not the dining venue. Advance reservations are highly recommended; please book online. Space and quantities are limited. View the latest Disneyland Resort entertainment schedule or purchase park tickets.</li></ol></li>
<li><ol><li>Where can I purchase Made with Magic Items?</li><li>All Made with Magic Itemsformerly known as the Glow With The Show Ear Hatsare available at World of Disney in the Downtown Disney District on the Shop Disney Parks app and web store and at select Disney California Adventure Park locations including: Los Feliz Five & Dime on Buena Vista Street Off the Page in Hollywood Land Seaside Souvenirs in Paradise Gardens Park Many merchandise carts The original Glow With The Show Ear Hat has been updated with interactive Bluetooth technology. The new Made with Magic 3.0: Connected Ear Hat lights up and interacts with World of Color and Fireworks at Disneyland Parkit can also connect with the Shop Disney Parks app anytime. The in-app Color Remote allows Guests to control and change the color of their ears and the speed of the hats strobe. Having trouble getting your Made with Magic 3.0: Connected Ear Hats working? Check out the official manual for more details. Planning on visiting Walt Disney World Resort in Florida? Remember to take your Made with Magic items as they interact with select entertainment offerings in Walt Disney World Resort as well as the Disneyland Resort.</li></ol></li>
<li><ol><li>I don't have a Disney FASTPASS selection or a World of Color Dining Package voucher. Can I arrive early and save a space at the Paradise Gardens Park viewing area?</li><li>In order to prepare for World of Color Guests must leave Paradise Park a few hours before each day's first showtime. Entry for the show will begin during the first designated FASTPASS arrival window. Guests without a FASTPASS selection or dining package voucher may view the show from other non-reserved locations around Paradise Bay. Guests can make advance reservations to see the show when they book a World of Color Dining Package. Each package includes one voucher that allows entrance to the reserved viewing area for that nights show. Please book your dining package online up to 60 days prior to your visit. Space and quantities are limited and dining packages are nonrefundable. Separate theme park admission required and other restrictions apply. World of Color may be cancelled due to technical issues or otherwise. Disney MaxPass World of Color FASTPASS selections can now be made through the Disneyland app when Disney MaxPass is purchased. View the latest Disneyland Resort entertainment schedule or purchase park tickets.</li></ol></li>
<li><ol><li>How long is World of Color?</li><li>World of Color lasts approximately 28 minutes. The amazing nighttime spectacular takes place outdoors on Paradise Bay in Disney California Adventure Park. There is a reserved viewing area in Paradise Gardens Park near The Little Mermaid ~ Ariel's Undersea Adventure for Guests with Disney FASTPASS ticketsfor World of Color or a special voucher that is included in World of Color dining packages. View the latest Disneyland Resort entertainment schedule or purchase park tickets.</li></ol></li>
<li><ol><li>What kind of dining options are located near World of Color?</li><li>View the full list of dining options at Disney California Adventure Park. If youre interested in dinner and a show World of Color Dining Packages offer access to a reserved viewing area in Paradise Gardens Park near The Little Mermaid ~ Ariel's Undersea Adventure. Please book your dining package online up to 60 days prior to your visit. Space and quantities are limited. View the latest Disneyland Resort entertainment schedule or purchase park tickets.</li></ol></li>
<li><ol><li>Is World of Color suitable for young children?</li><li>World of Color is designed for the entire family. However it does contain fire strobe effects lasers loud noises and rapidly changing scenes of light and dark which might be too intense for some Guests. World of Color is an outdoor 28-minute nighttime spectacular show in Disney California Adventure Park that features memorable Disney and DisneyPixar film moments projected on an immense water screen plus fantastic fire fountain fog and laser effectsall set to a soaring soundtrack. View the latest Disneyland Resort entertainment schedule or purchase park tickets.</li></ol></li>
<li><ol><li>Where is World of Color located?</li><li>World of Color takes place outdoors on Paradise Bay in Disney California Adventure Park at the Disneyland Resort. There is a reserved viewing area in Paradise Gardens Park near The Little Mermaid ~ Ariel's Undersea Adventure for Guests with Disney FASTPASS ticketsfor World of Color or a special voucher that is included in World of Color dining packages. View the World of Color location on our interactive map check out the latest Disneyland Resort entertainment schedule or purchase park tickets.</li></ol></li>
<li><ol><li>Where can I purchase World of Color souvenir merchandise?</li><li>World of Color merchandiseincluding apparel hats light-up souvenirs and much moreis available inside Disney California Adventure Park at: Elias & Co. Seaside Souvenirs Trolley Treats World of Color merchandise is also available at World of Disney in the Downtown Disney District.</li></ol></li>
<li><ol><li>Are there stairs getting to and from the World of Color viewing area?</li><li>Yes. However while there are some stairs in the Paradise Gardens Park World of Color viewing area there are also ramps connecting the area's different terraces. The World of Color viewing area in Paradise Gardens Park is designed for standing. A limited number of benches are available for Guests who may have difficulty standing. Each section of the viewing area has space for wheelchairs and Guests with mobility disabilities. The reserved viewing area in Paradise Gardens Park near The Little Mermaid ~ Ariel's Undersea Adventure is available to Guests with Disney FASTPASS tickets for World of Color or a special voucher that is included in World of Color dining packages. View the latest Disneyland Resort entertainment schedule or purchase park tickets.</li></ol></li>
<li><ol><li>Can I exchange my Disney FASTPASS ticket or World of Color Dining Package voucher for a different show time or section?</li><li>No. Disney FASTPASS tickets and World of Color Dining Package vouchers are non-transferable and may not be exchanged. However please be assured that the reserved viewing area in Paradise Gardens Park near The Little Mermaid ~ Ariel's Undersea Adventure was expertly designed to provide good views of World of Color from every location. Section assignments are distributed based on availability and are subject to change without notice. View the latest Disneyland Resort entertainment schedule or purchase park tickets.</li></ol></li>
<li><ol><li>Will I get wet during World of Color?</li><li>While World of Color is not intended to soak viewers you may get wet. Guests in the reserved viewing area may choose where to stand based on availability. Guests who stand closer to the water's edge are most likely to get wet. However due to the nature of the show and the height of the fountains other Guests may also get wet. Look for signs in the reserved viewing area that indicate wetter areas. World of Color is an outdoor 28-minute nighttime spectacular show in Disney California Adventure Park that features memorable Disney and DisneyPixar film moments projected on an immense water screen plus fantastic fire fountain fog and laser effectsall set to a soaring soundtrack. View the latest Disneyland Resort entertainment schedule or purchase park tickets.</li></ol></li>
<li><ol><li>How do I get a Disney FASTPASS selection for World of Color?</li><li>To receive a same-day World of Color FASTPASS selection please insert your valid theme park admission ticket or Annual Passport into one of the Disney FASTPASS machines located near The Little Mermaid ~ Ariel's Undersea Adventure inside Disney California Adventure Park. FASTPASS selections are subject to availability so please make your selections as early as possible. Guests with FASTPASS selections have access to a reserved World of Color viewing area in Paradise Park near The Little Mermaid ~ Ariel's Undersea Adventure. View the latest Disneyland Resort entertainment schedule or purchase park tickets. Disney MaxPass World of Color FASTPASS selections can now be made through the Disneyland app when Disney MaxPass is purchased. Learn more about Disney FASTPASS Service.</li></ol></li>
<li><ol><li>How do I link my Disney PhotoPass photos to my Disney account so that I can view them?</li><li>Its fast and easy to link photos to your Disney account: Ask Disney PhotoPass Photographers to either scan your Disney PhotoPass card or the code on your phone. Be sure to also link your Disney PhotoPass card to your Disney account. Enter the ID code for attraction photos in the Disneyland app. Youll find the 8-character code on the photo monitor near where you exit the attraction. Ask a Cast Member for help if you cannot locate your photo. Once your photos are linked you can view them on disneyland.com or with the Disneyland app.</li></ol></li>
<li><ol><li>How do I purchase Disney MaxPass for an Annual Passport?</li><li>The Disney MaxPass feature is available when you purchase or renew your non-expired Annual Passport on disneyland.com the official Disneyland app or at a Disneyland Resort Ticket Booth Guests with a valid Disney Southern California Passport Disney Southern California Select Passport Disney Flex Passport Disney Deluxe Passport or Disney Signature Passport may purchase the Disney MaxPass feature as an annual add-on for $125 at any Disneyland Resort Ticket Booth or as a daily add-on for $20 through the Disneyland app. The Disney MaxPass feature is an included benefit with the Disney Signature Plus Passport and the Disney Premier Passport. The cost of the annual Disney MaxPass feature cannot be prorated for Annual Passports expiring in less than a year and the feature expires when your Annual Passport expires. View full Annual Passport Terms and Conditions. Learn more about Disney MaxPass. Disney FASTPASS service and Disney MaxPass are unavailable for attractions in Star Wars: Galaxys Edge.</li></ol></li>
<li><ol><li>How do I purchase and use Disney MaxPass if I already have theme park tickets?</li><li>Please follow these steps to purchase and use Disney MaxPass if you already have tickets: Download the Disneyland app. Enter the park you wish to visit using your tickets. Open the Disneyland app. Tap the + icon at the bottom of the screen. Tap Get FASTPASS with Disney MaxPass. Learn how to purchase and use Disney MaxPass if you have not yet purchased theme park tickets. Disney FASTPASS service and Disney MaxPass are unavailable for attractions in Star Wars: Galaxys Edge.</li></ol></li>
<li><ol><li>How do I purchase and use Disney MaxPass if I have not yet purchased theme park tickets?</li><li>Please follow these steps to purchase and use Disney MaxPass if you have not yet purchased tickets: Purchase tickets on disneyland.com with the Disney MaxPass feature for your party. Download the Disneyland app. Enter the park you wish to visit using the tickets. Open the Disneyland app. Tap the + icon at the bottom of the screen. Tap Get FASTPASS with Disney MaxPass. Learn how to purchase and use Disney MaxPass if you have already purchased theme park tickets. Disney FASTPASS service and Disney MaxPass are unavailable for attractions in Star Wars: Galaxys Edge.</li></ol></li>
<li><ol><li>What are the benefits of owning an Annual Passport?</li><li>Annual Passports provide the ability to visit one or both parksDisneyland Park or Disney California Adventure Parkon select days all year long! Plus depending on the type each Annual Passport allows you to enjoy select offers discounts insider information and invitations to events. Learn more about Annual Passports.</li></ol></li>
<li><ol><li>If my Annual Passport is blocked out on a day that I wish to visit the parks can I purchase a Blockout Day ticket?</li><li>No. Blockout Day tickets are no longer available at the Disneyland Resort but you may wish to purchase a one- or multi-day park admission ticket. Want to visit Disneyland Resort theme parks on a blockout day? Based on your Passport type you may be able to visit one of the parks or may want to consider upgrading your Annual Passport to an Annual Passport that is not blocked out at one or both of the parks. If your Annual Passport includes parking the parking amenity is valid as long as your Passport is not blocked out at both parks. Please check each parks blockout calendar for your Passport type to view park-specific blockout dates. If you upgrade your Passport on a day it is blocked out at both parks you can be reimbursed for parking for that day if you upgrade to one of the following Annual Passports that includes parking: Disney Premier Passport Disney Signature Plus Annual Passport Disney Signature Annual Passport (parking reimbursement is not available on Disney Signature Annual Passport blockout dates) To receive your reimbursement please park in one of these pay-on-entry parking lots: Toy Story Parking Area Mickey & Friends Parking Structure Pumbaa Parking Area And on the same day visit the Disneyland Resort Main Entrance Ticket Booth to upgrade your Passportpresent your paid parking ticket during the transaction and you will be reimbursed for the standard parking cost for that day. View Annual Passport blockout dates or learn more about Annual Passports.</li></ol></li>
<li><ol><li>Where can I find a list of the current Annual Passport blockout and Reservation Required dates?</li><li>Check the calendar for park-specific blockout dates and Good to Go dates. For the Disney Flex Passport the calendar will also show Reservation Required dates. Learn more about the Disney Flex Passport. Want to visit Disneyland Resort theme parks on a blockout day? Based on your Passport type you may be able to visit one of the parks or may want to consider upgrading your Annual Passport to an Annual Passport that is not blocked out at one or both of the parks. If your Annual Passport includes parking the parking amenity is valid as long as your Passport is not blocked out at both parks. Please check each parks blockout calendar for your Passport type to view park-specific blockout dates. If you upgrade your Passport on a day it is blocked out at both parks you can be reimbursed for parking for that day if you upgrade to one of the following Annual Passports that includes parking: Disney Premier Passport Disney Signature Plus Annual Passport Disney Signature Annual Passport (parking reimbursement is not available on Disney Signature Annual Passport blockout dates) To receive your reimbursement please park in one of these pay-on-entry parking lots: Toy Story Parking Area Mickey & Friends Parking Structure Pumbaa Parking Area And on the same day visit the Disneyland Resort Main Entrance Ticket Booth to upgrade your Passportpresent your paid parking ticket during the transaction and you will be reimbursed for the standard parking cost for that day. Learn more about Annual Passports.</li></ol></li>
<li><ol><li>How can I change the address associated with my Annual Passport?</li><li>For your convenience you may update your address at the Disneyland Main Entrance Ticket Booth or by writing to: Disneyland Resort Annual Passport Program ATTN: Address Change P.O. Box 61094 Anaheim CA 92803-6194 Please include in your letter: Your name and that of any other Annual Passholder or Passholders in your household Your old address Your new address and phone number Please report a change in your address as soon as possible. Learn more about Annual Passports.</li></ol></li>
<li><ol><li>What communications do Annual Passholders receive?</li><li>Annual Passholders are eligible to receive periodic mailers and newsletters and other communications about the Disneyland Resort and other Disney affiliated products and servicesincluding information about events products opportunities services and special offers and discounts available to Passholders. Passholders may also be sent information about special events products services and offers based on their activities at the Disneyland Resort (e.g. purchase transactions Disney FASTPASS usage etc.). These communications may be sent by postal mail (one mailing per Passholder household/address) or by email based on the contact information provided to the Passport program. Passholders may receive these communications from any of the subsidiary and affiliated entities of The Walt Disney Company. You may choose to not receive these communications by signing into your Disney account and changing your preferences. Learn more about Annual Passports.</li></ol></li>
<li><ol><li>Where can I find important details about my Annual Passportsuch as my pass type and expiration dateon disneyland.com?</li><li>To view important details about your Annual Passport simply sign in or create an account on disneyland.com. After signing in visit Annual Passholder Today to find your pass informationincluding the expiration date and pass typelocated directly beneath your welcome greeting. If you have added an Annual Passport on disneyland.com in the past you will be able to view details concerning your pass here. If you do not see your pass please select Add a Pass to My Account and follow the instructions to add your Annual Passport. Learn more about Annual Passports at the Disneyland Resort.</li></ol></li>
<li><ol><li>How do I link my Disneyland Annual Passport to my Disney account?</li><li>To get the most out of your Annual Passport please link your Annual Passport on disneyland.com or in the Disneyland app. How to Link Your Annual Passport in the Disneyland App Download the Disneyland app from the iOS App Store or Google Play. Open the Disneyland app. Tap on the bottom left tab with the home icon. Tap My Tickets. If you already have linked tickets or Annual Passports tap the + icon on the top of the screen. Tap Link Tickets & Passes. If you are not already signed into your Disney account you will be prompted to do so. You can also create a new account from within the app. Benefits of Linking Your Annual Passport Linking your Annual Passport in the Disneyland app allows you to use the app for park admission on days when your pass is valid receive applicable discounts on mobile food and beverage orders and may allow you to renew within the app. Linking your Annual Passport on disneyland.com may allow you to renew your Annual Passport on the site and take advantage of available offers and discounts. If you dont already have an Annual Passport you can purchase yours online today!</li></ol></li>
<li><ol><li>What should I do if my Annual Passport is lost or stolen?</li><li>Please report the situation as soon as possible to a Main Entrance Ticket Booth at the Disneyland Resort or contact the Annual Passholder Hotline at (714) 781-4546. Guests under 18 years of age must have parent or guardian permission to call. If your Annual Passport is lost or stolen you will be required to pay a non-refundable fee of $20 for your Annual Passport replacement. The fee may be waived if a copy of a police report is shown. Minors must be accompanied by a parent or guardian to receive a replacement Passport. If your Annual Passport is in good standing and you forgot to bring it to the Disneyland Resort on a visit you will be provided one courtesy admission for the year. Learn more about Annual Passports.</li></ol></li>
<li><ol><li>I purchased my Disneyland Resort Annual Passport using the Monthly Payments option. How do I change my billing method or check on a payment status?</li><li>Please call Annual Passport Monthly Payments Guest Services at (800-410-4656). We are available to help you from 8:00 AM to 8:00 PM Pacific Time Monday to Friday. Guests under 18 years of age must have parent or guardian permission to call. Only the person whose name is on the Monthly Payment contract may provide a new credit card or debit card number. The Monthly Payment option is only available to California residents. Learn more about Annual Passports.</li></ol></li>
<li><ol><li>How do I find current park hours?</li><li>View the park hours for both Disneyland Park and Disney California Adventure Park. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions.</li></ol></li>
<li><ol><li>How do I use my Disney Flex Passport?</li><li>First link your Disney Flex Passport to Your Disney Account. Sign into your Disney account and link your passport number online or via the Disneyland app. Then you can make a reservation to visit theme parks. Locate Your Disney Flex Passport Number If you purchased your passport: online or via the Disneyland app your confirmation email contains your passport number. at a Disneyland Resort ticket booth your passport number is on the back of the pass. on the phone please visit a Disneyland Resort ticket booth to pick up your pass. Your passport number will be on the back of the pass. Visit Theme Parks on Good to Go Dates Your Disney Flex Passport allows you admission to one or both parks on any Good to Go Date subject to capacity. No need to make a reservation just check the Disney Flex Passport calendar and show up. Make a Reservation to Visit Theme Parks on Reservation Required Dates Your Disney Flex Passport allows you to make a reservation to visit one or both parks on a Reservation Required date based on availability. Reservations can be made up to 30 days in advance and each Disney Flex Passport can hold up to 2 reservations at a time. Youll be able to make another reservation once your first reservation date has passed or if you cancel an existing reservation. You may make reservations for yourself and other Disney Flex Passholders if theyve shared their passport ID number with you and youve linked their passport ID number to your Disney account. Please note that as each new Reservation Required date falls within the 30-day window reservations will become available for that date around 7:00 AM Pacific Time. Cancel a Reservation to Visit Theme Parks Reservations cannot be modified only cancelled. If anyone in your reservation party will not be visiting the park(s) on the reserved date be sure to visit the My Annual Passports page online or the Tickets and Passes page on the Disneyland app to remove the Passholder(s) or cancel the entire reservation by 11:59 PM PT the day before. Failure to timely cancel a reservation or enter the designated park on the reservation date before such parks closing will result in a no-show. Please note that cancellations cannot be changed. No Shows If you dont cancel a reservation on time and dont visit on a day reserved with your passport the reservation will be deemed a no show. If your reservation is for both parks you only need to visit one to avoid being a no show. After 3 no shows within 90 days your passport will be blocked from making any new reservations for 30 days beginning the day after the third no show. (You will still be able to use your Disney Flex Passport to visit one or both parks on any Good to Go date subject to capacity.) Perks and Benefits The Disney Flex Passport provides for select discounts and perks. For an additional fee Disney MaxPass may be added to the Disney Flex Passport. Contact For questions or concerns regarding your annual pass please contact Annual Passholder Member Services at (714) 781-PASS or (714) 781-7277. View the rules and policies for Disney Flex Passport. Subject to change without notice. The number of reservations available each Reservation Required day is limited. Theme park admission and access to experiences and services may be restricted or unavailable due to capacity closures or other factors. Admission excludes activities/events separately priced. Attractions entertainment and offerings subject to change without notice. Message data and roaming rates may apply for Disneyland app. Availability subject to handset limitations and features may vary by handset or service provider. Coverage not available everywhere. If youre under 18 get your parents permission first.</li></ol></li>
<li><ol><li>Where should I park at the Disneyland Resort?</li><li>The Disneyland Resort offers multiple parking areas for our theme parks Hotels and the Downtown Disney District. Learn more about parking at the Disneyland Resort. Are you planning a trip to the Disneyland Resort? Purchase your tickets and Annual Passports online!</li></ol></li>
<li><ol><li>I have an Annual Passport that does not include parking. Can I add parking to my Annual Passport?</li><li>No. However while you are not able to add parking to an Annual Passport you may be able to upgrade to a different Annual Passport that does include parking. Learn more about upgrading your Annual Passport or get additional details about parking at the Disneyland Resort.</li></ol></li>
<li><ol><li>I am an Annual Passholder. Can I let a friend or family member use my parking benefit?</li><li>You must be present in the vehicle to use your parking benefit. And like your Annual Passport itself your parking benefit is nontransferable. Please note: Parking is not guaranteed and subject to availability and capacity. In addition the parking benefit is valid for parking for one (1) vehicle only at available pay-on-entry lots at the Disneyland Resort. Further photo identification may be required. Learn more about Annual Passports or parking at the Disneyland Resort.</li></ol></li>
<li><ol><li>What are the differences between the Annual Passport types?</li><li>Except for the Disney Signature Plus Passport each Passport type has a different number of park-specific Blockout Days which are days that an Annual Passport is not valid for admission to one or both theme parks during select days of the year. The Disney Flex Passport also has Reservation Required days which are select days that the Annual Passport is only valid with a confirmed reservation (based on availability) for admission to one or both theme parks. Discounts and benefits also vary by Passport type. Learn more about which Annual Passport is right for you. You can also view the full list of Passholder discounts.</li></ol></li>
<li><ol><li>How do I purchase an Annual Passport?</li><li>Its easy! You can purchase your Annual Passport online. Simply select the Passport that's right for you and be on your way to a year of magic. Purchasing online also saves you time. Once your purchase is complete you will receive a confirmation e-mail that includes a Disney eTicket that you print at home. With this ticket you can go directly to the Main Entrance turnstiles. At some point during your first visit please visit a Disneyland Resort Main Entrance Ticket Booth to collect your Annual Passport card. After you pick up your new card you will need to add a current photo of you to it. Any Disney PhotoPass Cast Member can take your picture and make sure it follows the photo guidelines. You may also purchase an Annual Passport at the Resort by visiting any Disneyland Resort Main Entrance Ticket Booth.</li></ol></li>
<li><ol><li>How do I renew my Annual Passport?</li><li>You can renew your Annual Passport online through the Disneyland app or by visiting any Disneyland Resort Main Entrance ticket booth (starting 40 days before your Passport's expiration date). Please keep in mind that these renewal options are not available once your Passport expires. Learn more about Annual Passports.</li></ol></li>
<li><ol><li>What is the schedule for shows and attraction refurbishments at the Disneyland Resort?</li><li>View the daily park hours and entertainment schedule to see the latest schedule for shows and to see which attractions are scheduled for refurbishment. Please note that schedules are subject to change without notice and attractions may be unavailable for unscheduled reasons.</li></ol></li>
<li><ol><li>I am an Annual Passholder and the day that I wish to visit Disneyland Park is not a blockout date for my Annual Passport. Will I have guaranteed access to Star Wars: Galaxys Edge?</li><li>Park tickets do not include special provisions for or guarantee access to Star Wars: Galaxys Edge. Admission to Disneyland Park and access to Star Wars: Galaxys Edgeincluding participation in its experiencesis subject to capacity constraints and other restrictions and may be unavailable depending on Guest demand and other factors. Learn more about Star Wars: Galaxys Edge or book your visit today.</li></ol></li>
<li><ol><li>Who can I call with questions about my Annual Passport?</li><li>Please call the Annual Passport Member Services at (714) 781-4567 if you have questions about your Annual Passport. Guests under 18 years of age must have parent or guardian permission to call. If you have not already we recommend that you review the Annual Passholder frequently asked questions in the Disneyland Help Center. You might find the answer to your question without calling!</li></ol></li>
<li><ol><li>I have an Annual Passport. Is it possible to upgrade to a different Passport type?</li><li>Yes. You may upgrade your Passport type at any time during your Annual Passport yearsubject to Passport availability. The expiration date of your current Annual Passport will not change and your upgraded Passport will have the same expiration date as your original Passport. Guests may visit any Disneyland Resort Main Entrance ticket boothlocated between Disneyland Park and Disney California Adventure Parkfor complete details on upgrade options. If you choose to upgrade your Passport you must choose a Passport of greater value than your original Passport and the difference in prices is due on the day of the upgrade. Downgrades are not allowed. If your Annual Passport includes parking parking is not valid on your Passport blockout dates. However you can be reimbursed for standard parking costs on the day you upgrade your Annual Passport to one of these Annual Passports that includes parking: Disney Premier Passport Disney Signature Plus Annual Passport Disney Signature Annual Passport (parking reimbursement is not available on Disney Signature Annual Passport blockout dates) To receive your reimbursement please park in one of these pay-on-entry parking lots: Toy Story Parking Area Mickey & Friends Parking Structure Pumbaa Parking Area And on the same day visit the Disneyland Resort Main Entrance Ticket Booth to upgrade your Passportpresent your paid parking ticket during the transaction and you will be reimbursed for the standard parking cost for that day. Learn more about Annual Passports at the Disneyland Resort.</li></ol></li>
<li><ol><li>How can I book a stay at a Good Neighbor Hotel?</li><li>Review your options and select a Good Neighbor Hotel. Want to see where the hotels are located? Check out our interactive map. Wondering how to get from here to there? Discover the many ways to get to the Disneyland Resort!</li></ol></li>
<li><ol><li>How can I book a vacation package?</li><li>You can book a vacation package online or by calling the Walt Disney Travel Company at (714) 520-5060. Guests under age 18 must have parent or guardian permission to call.</li></ol></li>
<li><ol><li>How can I cancel a hotel reservation I made online?</li><li>To cancel a hotel reservation call The Walt Disney Travel Company at (714) 520-5060. Guests under age 18 must have parent or guardian permission to call. Need to reschedule? Be sure to explore available Disneyland Resort vacation packages before you book your visit!</li></ol></li>
<li><ol><li>What are the hotel check-in and check-out times?</li><li>You can check in anytime to the Disneyland Resort hotels but rooms are available after 3:00 PM. Check-out time is by 11:00 AM. If you arrive early to your Disneyland Resort hotel you can check in store your luggage at the Bell Desk and enjoy the Disneyland Resort. If you would like to spend a day at the Disneyland Resort after you check out you are welcome to store your bags at the Bell Desk until you are ready to depart. Please note that check-in and check-out times for Good Neighbor Hotels vary by location. Learn more information about the Good Neighbor Hotels.</li></ol></li>
<li><ol><li>Is there a charge to enjoy the entertainment options at the Disneyland Resort hotels?</li><li>No. If you are a Guest of one of the Disneyland Resort hotels you may enjoy many of the entertainment options at no additional charge. If you are not a Guest of a Disneyland Resort hotel the entertainment is still complimentarybut you may have to pay the required parking fee. Thinking about booking your next visit? Take a moment to look at available vacation packages that combine accommodations theme park tickets Disneyland Resort hotel benefits and special surprises!</li></ol></li>
<li><ol><li>What is Express Check-Out?</li><li>Express Check-Out allows you to checkout of your Disney Resort hotel without having to return to the Front Desk. The credit card you used at check-in is billed for your charges or purchases during your stay and a copy of your bill appears under your door on the morning of your departure. Discover more benefits to staying at the Hotels of the Disneyland Resort.</li></ol></li>
<li><ol><li>How do I make an online hotel reservation for a party of over 8 people at a Disneyland Resort hotel?</li><li>Please make 2 separate online reservations. You can have a maximum of 8 people per online reservation. Or you can make larger party reservations over the phone by contacting The Walt Disney Travel Company at (714) 520-5060. Guests under 18 years of age must have parent or guardian permission to call. Learn more about Disneyland Resort hotels.</li></ol></li>
<li><ol><li>Can I book more than one hotel room online?</li><li>Yes. You can book more than one room online but you need to make a separate reservation for each room. For groups needing 10 or more rooms please visit Disney Group Getaways or call (714) 520-5004. Guests under age 18 must have parent or guardian permission to call. Learn more about Disneyland Resort hotels.</li></ol></li>
<li><ol><li>Are there any offers or discounts?</li><li>Yes. View all of our offers and discounts. From rooms tickets special events and morewell pass on the savings to you for: Vacation Packages Hotel Offers Southern California Residents Tickets and Passholders Downtown Disney District</li></ol></li>
<li><ol><li>Are there benefits to staying at one of the 3 Hotels of the Disneyland Resort?</li><li>There are many benefits to staying at the Hotels of the Disneyland Resort including Extra Magic Hour admission. Extra Magic Hour allows Disneyland Resort hotel Guests with valid theme park tickets to enjoy early admission to select attractions in either Disneyland Park or Disney California Adventure Park during every day of their hotel stay! Extra Magic Hour allows admission to either park one hour prior to the park being opened to the public. Star Wars: Galaxys Edge will not be available as part of Extra Magic Hour. Learn more about early admission options.</li></ol></li>
<li><ol><li>Is there Character Dining at the Disneyland Resort hotels?</li><li>There are 3 Character Dining options at the 3 Disneyland Resort hotels: Disney's PCH Grill Location: Disney's Paradise Pier Hotel Goofy's Kitchen Location: Disneyland Hotel Storytellers Cafe Location: Disney's Grand Californian Hotel & Spa Make reservations online. See the full array of dining options available at all 3 Resort hotels!</li></ol></li>
<li><ol><li>Where can I find rates for the Disneyland Resort hotels?</li><li>Each of the Disneyland Resort hotels is unique and offers different rates. View the rates for the Disney Resort hotels. Deciding which hotel to book? Compare Disneyland Resort hotels to find the ideal accommodations for your stay!</li></ol></li>
<li><ol><li>Do I need to stay at a Disneyland Resort hotel to eat at the hotel restaurants?</li><li>No. The restaurants at the 3 Hotels of the Disneyland Resort are open to all Guests. However if you are planning an overnight visit consider the many benefits to staying at the Hotels of the Disneyland Resort.</li></ol></li>
<li><ol><li>What are the dining options at the Disneyland Resort hotels?</li><li>There are a variety of dining options at the 3 Hotels at the Disneyland Resort. Experience an exciting range of choices from coffee houses and lounges to fine dining and elegant atmospheres.. Discover all of the amenities services and other features available and compare Disneyland Resort hotels to find the ideal accommodations for your stay!</li></ol></li>
<li><ol><li>How can I change or update a hotel reservation or vacation package?</li><li>You can call (714) 520-5060 to change or update your existing hotel reservations or vacation package. Cancellation fees may apply. Guests under age 18 must have parent or guardian permission to call.</li></ol></li>
<li><ol><li>Can I use the services of a Disneyland Resort hotel if Im not a Guest of the hotel?</li><li>The restaurants at all 3 Disneyland Resort hotels are open to everyone. However most other services at the Disneyland Hotel Disney's Paradise Pier Hotel and Disney's Grand Californian Hotel & Spa are only available to the Guests staying at those hotels with the following exceptions: If there is a closure or other situation whereby a Guest or Guests have been granted access to services at hotels not specific to where they are staying they will be duly notified of the temporary policy change. Guests of Disney's Grand Californian Hotel & Spa with valid theme park admission can enter and exit Disney California Adventure Park using the entrance conveniently located in Disneys Grand Californian Hotel & Spa. Active Disneys Grand Californian Hotel & Spa hotel room key card required. Explore all the amenities and services available and compare Disneyland Resort hotels to find the accommodations that are right for you!</li></ol></li>
<li><ol><li>Do I need to have a United States address and phone number to purchase a Disneyland Resort vacation package?</li><li>Purchasing a Disneyland Resort vacation package online saves you time. Youll receive a confirmation email that includes a link to an online eTicket viewer. Print your ticket or it can be scanned from your mobile phone or tablet device and you can go directly to the Main Entrance turnstiles. Purchase your vacation package today.</li></ol></li>
<li><ol><li>How can I view my hotel reservation?</li><li>You can view an existing reservation for a Disneyland Resort hotel package online. Getting ready for your visit? Check out our helpful Pre-Arrival Tips. Remember to take advantage of all the benefits to staying at the Hotels of the Disneyland Resort during your trip!</li></ol></li>
<li><ol><li>How and when will I receive my Disneyland Resort hotel reservation confirmation documents?</li><li>Your hotel confirmation documents are sent by express mail service to the address that you provided at the time of booking. A signature is required upon delivery. For reservations booked and paid 7 days or less prior to your arrival date confirmation documents will be delivered to your host hotel. All travel documents issued are subject to the terms and conditions specified by the service provider. Make your Disneyland Resort hotel reservation today.</li></ol></li>
<li><ol><li>Where is a good place to stay during my visit to the Disneyland Resort?</li><li>Compare Disneyland Resort hotels to find the one fits your needs or learn about a specific hotel: Disney's Grand Californian Hotel & Spa Disneyland Hotel Disney's Paradise Pier Hotel There are many benefits to staying at the hotels of the Disneyland Resort. The 3 Hotels at the Disneyland Resort offer their own unique features and services. Alternatively the Disneyland Resort has partnered with more than 35 nearby Good Neighbor Hotels to provide Guests convenient access to the theme parks and Downtown Disney District.</li></ol></li>
<li><ol><li>I received Disney eTickets as a gift. How do I use them?</li><li>You can access gift eTickets through your mobile device after receiving the gift receipt via email. Proceed to the park entry and a Cast Member will scan the barcodes on the tickets. You may also print out your tickets and bring them to the theme park turnstiles. Please note that it may take up to 24 hours to access your eTickets after receipt. Disney is not responsible for lost or stolen tickets any loss or inconvenience caused by computer error or unauthorized duplication of Disney eTickets. If duplicate Disney eTickets are presented for admission Disney may refuse entry. Tickets do not guarantee theme park admission and are subject to capacity constraints and other closures. Other restrictions apply.</li></ol></li>
<li><ol><li>Can I print more than one copy of my Disney eTicket?</li><li>Yes. Each Disney eTicket has its own unique barcode so only the first scan of your ticketwhether in printed form or from the eTicket viewer on your handheld devicewill allow admission to a Disneyland Resort theme park including Disneyland Park and Disney California Adventure Park. If you choose to print your Disney eTicket be sure to protect it and keep it in a safe place just like you would with any other ticket. If more than one copy of a Disney eTicket were to be used the barcode scanner will alert the Cast Member that the ticket has already been scanned and admission may be denied. Learn more about purchasing tickets for the Disneyland Resort.</li></ol></li>
<li><ol><li>What should I do if I dont receive an order confirmation email after purchasing my Disney eTicket?</li><li>Don't worry! In the rare instance that you do not receive an email confirmation you are unable to print your Disney eTicket from the eTicket viewer or you do not have an internet-accessible handheld device present upon arrival at the Disneyland Resort just visit any Disneyland Resort Box Office to have your ticket re-issued for use at the theme parksincluding Disneyland Park and Disney California Adventure Park. To receive a re-issued ticket please have the following on hand: The credit card you used to purchase your Disney eTicket A photo ID such as a driver's license or passport A printed copy of the initial order confirmation page For security reasons only the Guest whose name appears on the original credit card will be able to pick up replacement tickets. Learn more about purchasing tickets for the Disneyland Resort.</li></ol></li>
<li><ol><li>What are the terms and conditions for Disney eTicket?</li><li>Disney's eTicket Terms & Conditions Updated April 15 2021 Ticket Store At this time only California residents may visit the parks and only in groups no larger than 3 households per state guidance. By purchasing ticket(s) the Guest certifies that their party does not contain more than 3 households and that each party member is a California resident. Tickets and associated features and entitlements such as the Park Hopper entitlement are nonrefundable nontransferable revocable and may not be redeemed for cash. Each ticket admits one person. All prices are in US dollars. Orders are not accepted until confirmed with confirmation number. To enter one of the parks each Guest is required to have a theme park reservation in addition to a valid ticket for the same park on the same date. Park reservations are limited and subject to availability restrictions change and cancellation at any time. Park reservations are non-transferable and void if transferred or sold. Park admission is not guaranteed. Tickets may not be sold bartered nor exchanged for goods services or benefits. Each ticket with applicable park reservation admits one Guest. Tickets are nontransferable and must be used by the same person on any and all days. Valid photo identification confirmation applicable ticket and valid theme park reservation are required for readmission to the same Park and if applicable crossover to the other Park. Disney is not responsible for lost or stolen tickets or property. Theme parks restaurants attractions entertainment products services and offerings may be modified or limited in capacity or availability; are subject to change closure cancellation and discontinuance without notice due to rehabilitation refurbishing capacity seasonal considerations weather low demand government or other authority guidance or order pandemic-related restrictions special events or any other reason without liability to the Released Parties named below; and are not guaranteed. No refunds given for any such changes or cancellations. Unless otherwise specifically stated tickets are not valid for special or premium events or other activities which are separately priced or for special events that are not open to the general public. It is agreed between the Released Parties named below and ticket users that all claims for injury or loss arising incident to presence on the Released Parties property shall be litigated in Orange County California. Disney reserves the right to refuse admittance to any person or persons. Disney shall have the right to cancel any tickets or entitlements at any time and for any reason and provide an applicable refund. Tickets are nonrefundable unless cancelled by Disney. If Disney cancels a ticket due to misconduct of the holder no refund shall be due. Due to various restrictions and limitations tickets cannot be shipped to all locations. Title to the tickets passes upon delivery of the tickets in Anaheim California to the shipper. Additional charges apply based on delivery method chosen and on international orders. Recipient is responsible for any duty or custom charges or expenses. 1-day tickets must be used by the dates set forth on such tickets and are valid for dates in the same or lower tier. Unless otherwise stated multi-day tickets must be used within 13 days after first use or by the stated expiration date whichever occurs first and each day of use of a ticket constitutes one full day of use. Unless otherwise stated the amount paid for any wholly unused expired Disneyland Resort Theme Park ticket except for special event tickets or tickets purchased from a third party may be applied towards the purchase of a new Theme Park admission ticket at the current price so long as the new ticket purchase price is equal to or greater than the amount paid for the original ticket. The amount paid for any Theme Park ticket may not be redeemed for cash or used for any other goods or services other than for another Theme Park admission ticket. No credit or refunds will be given for the non-use of any portion of a Theme Park admission tickets entitlements (e.g. using a 4-day ticket for 3 days of admission; using a 1-Day Tier 5 ticket on a Tier 2 date; only entering one park with a Park Hopper ticket; etc.). All features and entitlements of tickets are subject to change without notice. Other restrictions may apply. All sales of tickets and entitlements take place in and are consummated in the State of California. These terms and conditions are subject to change and notice of such change will be given if and when revised terms and conditions are posted on this web site. Disney eTickets purchased online or on the Disneyland app will not be delivered immediately and delivery may take up to 24 hours after purchase confirmation. If you purchase Disney eTickets and do not receive them please visit a ticket booth where you must present valid ID and the payment card used to purchase your Disney eTickets. Disney is not responsible for any loss or inconvenience caused by computer or mobile device error or unauthorized duplication or sale of any Disney eTicket. In the event that duplicate Disney eTickets are presented for theme park admission Disney reserves the right to refuse entry. Disney reserves the right to require a Guest to leave if they are (i) not properly wearing an approved face covering (ii) using profanity or offensive language towards Disney Cast Members or other Guests and/or (iii) violating any other Park Rules. COVID-19 And Any Other Communicable Or Infectious Disease: Liability Waiver Class-Action Waiver Binding Arbitration And Other Provisions By purchasing an admission ticket(s) and/or by making a park resort and/or hotel reservation(s) and in consideration thereof and in consideration for being able to visit and/or participate in attractions transportation and activities at the Disneyland Resort I agree understand and acknowledge on my own behalf and on behalf of any individual who uses a ticket or reservation made by me as follows (collectively the COVID-19 and Other Communicable/Infectious Disease Provision): Assumption Of Risk : I acknowledge that an inherent risk of exposure to the disease COVID-19 (as defined by the World Health Organization and any strains variants or mutations thereof) and SARS-CoV-2 (the virus that can cause COVID-19) (collectively COVID-19) and any other communicable or infectious disease exists in any public place where people are present. Communicable disease means any disease or illness caused by microorganisms such as bacteria viruses parasites or fungi that can be spread directly or indirectly from one person to another. Infectious disease means any disease or illness caused by microorganisms such as bacteria viruses parasites or fungi that enter the body multiply and can cause an infection. COVID-19 is an extremely contagious communicable disease that can lead to severe illness and death. No precautions can eliminate the risk of exposure to COVID-19 and the risk of exposure applies to everyone. According to the Centers for Disease Control and Prevention (CDC) older adults (people 65 years and older) and people of any age who have underlying medical conditions might be at higher risk for severe illness and death from COVID-19. I acknowledge that the risk of exposure to COVID-19 and any other communicable or infectious disease includes the risk that I will expose others that I later encounter even if I am not experiencing or displaying any symptoms of illness myself. By visiting and/or participating in attractions transportation and activities at the Disneyland Resort I agree to voluntarily assume any and all risks in any way related to exposure to COVID-19 and any other communicable or infectious disease including illness injury or death of myself or others and including without limitation all risks based on the sole joint active or passive negligence of any of the Released Parties named below. I acknowledge that my visit and participation are entirely voluntary. Waiver : On my own behalf and on behalf of my heirs executors personal representatives administrators and assigns I agree to forever waive covenant not to sue release and discharge the Released Parties named below from any and all liability claims causes of action damages costs or expenses of every kind including all claims and causes of action based on the sole joint active or passive negligence of any of the Released Parties arising out of or in any way relating to exposure to COVID-19 and any other communicable or infectious disease during my visit to and/or participation in attractions transportation and activities at the Disneyland Resort. This waiver of liability and the assumption of risk set forth above is intended to be as broad and inclusive as is permitted by law. Acknowledgment Of Assumption Of Risk And Waiver By Other Users : I attest acknowledge and agree that any individual for whom I have bought a ticket or made a reservation or who uses a ticket or reservation made by me has independently and carefully read this COVID-19 and Other Communicable/Infectious Disease Provision and has knowingly and independently acknowledged and agreed to all its provisions including without limitation (1) to voluntarily assume any and all risks in any way related to exposure to COVID-19 and any other communicable or infectious disease including illness injury or death of himself herself or others and including without limitation all risks based on the sole joint active or passive negligence of any of the Released Parties named below and (2) to agree on his or her own behalf and on behalf of his or her heirs executors personal representatives administrators and assigns to forever waive covenant not to sue release and discharge the Released Parties named below from any and all liability claims causes of action damages costs or expenses of every kind including all claims and causes of action based on the sole joint active or passive negligence of any of the Released Parties arising out of or in any way relating to exposure to COVID-19 and any other communicable or infectious disease during his or her visit to and/or participation in attractions transportation and activities at the Disneyland Resort. Waiver On Behalf Of Minor Children : For any minor child for whom I have bought a ticket or made a reservation or who uses a ticket or reservation purchased and/or made by me I agree and acknowledge that I am the minor childs natural and/or otherwise legal guardian and I am authorized to and do waive and release in advance any of the following that would accrue to the minor child: any and all liability claims causes of action damages costs or expenses of every kind including all claims and causes of action based on the sole joint active or passive negligence of any of the Released Parties arising out of or in any way relating to exposure to COVID-19 and any other communicable or infectious disease during the minor childs visit to and/or participation in attractions transportation and activities at the Disneyland Resort. Third-Party Beneficiaries : I acknowledge and agree that any individual for whom I have bought a ticket or made a reservation or who uses a ticket or reservation made by me is and is intended to be a third-party beneficiary of that ticket or reservation made by me. Waiver of California Civil Code 1542 : I acknowledge and agree that I am familiar with understand and do waive any rights and benefits of the provisions of Section 1542 of the California Civil Code and any similar provisions of other jurisdictions which provides that: A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that if known by him or her would have materially affected his or her settlement with the debtor or released party. Indemnity/Insurance : On my own behalf and on behalf of my heirs executors personal representatives administrators and assigns I agree to indemnify and hold each of the Released Parties harmless from and against any and all claims made or incurred by anyone including myself and any individual who uses a ticket or reservation made by me arising out of or in any way relating to my purchase of an admission ticket(s) and/or my making of a reservation(s) and subsequent visit to and/or participation in attractions transportation and activities at the Disneyland Resort and arising out of any and all risks described above in the section titled Assumption of Risk or in any other way related to exposure to COVID-19 and any other communicable or infectious disease wherever such activities may occur and whether suffered before during or after such participation. My indemnification obligations shall include without limitation all attorneys fees and costs incurred by any of the Released Parties through and including any appeals. I understand and agree that I am not relying on the Released Parties to have arranged for or carry any insurance of any kind for my benefit relative to my visit to and/or participation in attractions transportation and activities at the Disneyland Resort and that I am solely responsible for obtaining any mandatory or desired life travel accident property or other insurance related to my visit to and/or participation in attractions transportation and activities at the Disneyland Resort at my own expense. Scope : I agree that the Waiver and Indemnity provided for in this COVID-19 and Other Communicable/Infectious Disease Provision shall cover all physical and emotional injuries and/or damages including without limitation all illness and bodily injury (including death) whether suffered by me or anyone else before during or after my visit and/or participation. Additionally I agree that the scope of the Waiver and Indemnity shall include any claims related in whole or in part to my own actions and the actions of third parties whether foreseeable or unforeseeable. Term : The Waiver and Indemnity provided for in this COVID-19 and Other Communicable/ Infectious Disease Provision applies to any and all visitation to and/or participation in attractions transportation and activities at the Disneyland Resort and/or presence on the Released Parties property arising out of the purchase of an admission ticket(s) and/or the making of a reservation(s) pursuant to which I and the Released Parties agreed to this COVID-19 and Other Communicable/Infectious Disease Provision from the date of execution. Released Parties : The Released Parties are: Walt Disney Parks and Resorts U.S. Inc.; Disney Destinations LLC; Disney Vacation Development Inc.; Disney Vacation Club Management LLC; and their respective parents subsidiary and other affiliated or related companies and all officers directors employees shareholders members agents contractors sub-contractors representatives successors assigns insurers and volunteers of each of the foregoing entities. Severability/Partial Invalidity : If any provision or part thereof of this COVID-19 and Other Communicable/Infectious Disease Provision is held to be invalid void or unenforceable by a court of competent jurisdiction such provision or part thereof shall be deemed modified to conform to applicable law or if this would cause an illogical or unreasonable result such provision or part thereof shall be stricken from this COVID-19 and Other Communicable/Infectious Disease Provision without affecting the binding force or effect of any other part or provision. Binding Arbitration: I AGREE THAT UPON ELECTION BY EITHER PARTY ANY DISPUTE CLAIM OR CONTROVERSY ARISING UNDER OR RELATING IN ANY WAY TO THIS COVID-19 AND OTHER COMMUNICABLE/INFECTIOUS DISEASE PROVISION OR EXPOSURE TO COVID-19 AND ANY OTHER COMMUNICABLE OR INFECTIOUS DISEASE DURING MY VISIT TO AND/OR PARTICIPATION IN ATTRACTIONS TRANSPORTATION AND ACTIVITIES AT THE DISNEYLAND RESORT NOW OR IN THE FUTURE WILL BE RESOLVED BY BINDING ARBITRATION. CLAIMS SUBJECT TO ARBITRATION INCLUDE COUNTERCLAIMS CROSS CLAIMS THIRD PARTY CLAIMS INTERPLEADERS OR ANY OTHER CLAIMS WHATEVER THE CAUSE(S) OF ACTION ASSERTED (INCLUDING CLAIMS FOR INJUNCTIVE DECLARATORY OR EQUITABLE RELIEF). I ACKNOWLEDGE AND AGREE THAT ARBITRATION REPLACES MY RIGHT TO GO TO COURT. I THEREFORE AGREE TO WAIVE ANY RIGHT TO A JURY TRIAL OR TO LITIGATE ANY CLAIMS IN COURT BEFORE A JUDGE OR JURY. I AGREE THAT I THEREFORE WAIVE ANY RIGHT TO LITIGATE ANY CLAIMS IN COURT AS A CLASS ACTION OR OTHER REPRESENTATIVE OR COLLECTIVE ACTION (SUCH AS AN ACTION IN THE FORM OF A PRIVATE ATTORNEY GENERAL). I ALSO AGREE TO WAIVE ANY RIGHT TO PURSUE IN ARBITRATION ANY CLASS ACTION OR OTHER REPRESENTATIVE OR COLLECTIVE ACTION (SUCH AS AN ACTION IN THE FORM OF A PRIVATE ATTORNEY GENERAL) OR TO PARTICIPATE AS A CLASS MEMBER IN A CLASS ACTION OR OTHER REPRESENTATIVE ACTION IN ARBITRATION OR IN COURT BEFORE A JUDGE OR JURY. I ALSO AGREE THAT NO ARBITRATION OR PROCEEDING CAN BE COMBINED WITH ANOTHER WITHOUT THE PRIOR WRITTEN CONSENT OF ALL PARTIES TO THE ARBITRATIONS OR PROCEEDINGS. The arbitrator will have the exclusive authority to resolve any dispute relating to the interpretation applicability or enforceability of these terms or the formation of this COVID-19 and Other Communicable/Infectious Disease Provision including the arbitrability of any dispute and any claim that all or any part of this COVID-19 and Other Communicable/Infectious Disease Provision is void or voidable. In the event of a dispute I agree to send a notice of dispute which is a written statement that sets forth my name address and contact information; the facts giving rise to the dispute; and the relief requested to the Released Parties at 500 South Buena Vista Street Burbank California 91521-7620 USA Attention: Legal. The Released Parties will send any notice of dispute to me at the contact information that they have for me. The Released Parties and I will attempt to resolve a dispute through informal negotiation within sixty (60) days from the date the notice of dispute is sent. After that sixty (60) day period and not before the Released Parties or I may commence an arbitration proceeding. I may instead litigate a dispute in small claims court if the dispute meets the requirements to be heard in small claims court whether or not I negotiated informally first. If the Released Parties and I do not resolve a dispute by informal negotiation or in small claims court the dispute shall be resolved by binding arbitration before a neutral arbitrator whose decision will be final except for a limited right of appeal under the Federal Arbitration Act 9 U.S.C. 1 et seq. Arbitration will be administered by JAMS Mediation Arbitration and ADR Services (JAMS) in accordance with the JAMS Streamlined Arbitration Rules and Procedures (the JAMS Rules). The JAMS Rules and instructions about how to initiate an arbitration are available at www.jamsadr.com or 1-800-352-5267. Arbitration may be conducted in person through the submission of documents by phone or online. Proceedings that cannot be conducted through the submission of documents by phone or online will take place in Orange County California; provided however that if circumstances prevent me from traveling to Orange County California JAMS may hold an in-person hearing in my hometown area. The Released Parties and I agree to submit to the exclusive jurisdiction of the federal or state courts located in Orange County California in order to compel arbitration to stay proceedings pending arbitration or to confirm modify vacate or enter judgment on the award entered by the arbitrator. The arbitrator may award damages to me individually as a court could including declaratory or injunctive relief but only to the extent required to satisfy my individual claim. In accordance with the JAMS Rules the party initiating the arbitration (either me or the Released Parties) is responsible for paying the filing fee. However if the arbitrator issues me an award of damages and: (a) that award is greater than the amount of the Released Parties last written settlement offer; or (b) if the Released Parties did not make a settlement offer then in addition to paying for any JAMS Case Management Fees and all professional fees for the arbitrators services the Released Parties will reimburse me for the filing fees I incurred. Except as provided above with respect to jurisdiction in Orange County California nothing in this arbitration provision shall be construed as consent by the Released Parties to the jurisdiction of any other court with regard to disputes claims or controversies unrelated to this agreement. This agreement to binding arbitration evidences a transaction in interstate commerce and thus the Federal Arbitration Act 9 U.S.C. 1-16 governs its interpretation and enforcement. This agreement to binding arbitration will survive its termination. If any portion of this agreement to binding arbitration is deemed invalid or unenforceable the remaining portions shall nevertheless remain in force. Venue But For Arbitration: In the event that neither party elects to resolve disputes under binding arbitration as provided above any legal action arising out of or relating to this COVID-19 and Other Communicable/Infectious Disease Provision shall be commenced exclusively in the Superior Court of California County of Orange (or if such Superior Court shall not have jurisdiction over the subject matter thereof then to such other court sitting in said county and having subject matter jurisdiction). In any such action I specifically waive any right to bring a class action or other representative or collective action (such as an action in the form of a private attorney general). Governing Law: These terms and conditions including this COVID-19 and Other Communicable/Infectious Disease Provision shall be governed by the laws of the State of California.</li></ol></li>
<li><ol><li>Is there a difference between a standard theme park ticket at the Disneyland Resort and a Disney eTicket?</li><li>No. The Disney eTicket is a legitimate ticket valid for admission at the theme parks of the Disneyland Resort including Disneyland Park and Disney California Adventure Park. The only difference is that with a Disney eTicket you get purchased tickets faster than any other delivery option. Once your valid Disney eTicket has been scanned and voided at the Disneyland Resort you will receive a standard Disneyland Resort theme park ticket valid for the applicable purchased days. In the event that duplicate Disney eTickets are presented for theme park admission Disney reserves the right to refuse entry. Tickets do not guarantee theme park admission especially during high attendance periods and are subject to capacity constraints and other closures. Parks attractions or entertainment may change operating hours close due to refurbishing capacity weather or special events; and may otherwise change or be discontinued without notice and without liability. Other restrictions apply. Learn more about purchasing tickets for the Disneyland Resort.</li></ol></li>
<li><ol><li>What should I do if I forget to bring my Disney eTicket?</li><li>Don't worry! If you forget to bring your printed Disney eTicket with you and you do not have an internet-accessible handheld device present upon arrival at the Disneyland Resort just visit any Disneyland Resort Box Office to have your ticket re-issued for use at the theme parksincluding Disneyland Park and Disney California Adventure Park. To receive a re-issued ticket please have the following on hand: The credit card you used to purchase your Disney eTicket A photo ID such as a driver's license or passport A printed or electronic copy of the initial order confirmation email For security reasons only the Guest whose name appears on the original credit card will be able to pick up replacement tickets. Learn more about purchasing tickets for the Disneyland Resort.</li></ol></li>
<li><ol><li>What if I cannot print my Disney eTicket?</li><li>If you cannot print your Disney eTicket from the eTicket viewer first check to see if you have Adobe Reader 4.0 or higher installed. If you do not have Adobe Reader you may download it for free from Adobe Systems Incorporated. If you are still unable to print your Disney eTicket please call the Guest Services number listed on the confirmation page or email and provide your confirmation number. Guests under 18 years of age must have parent or guardian permission to call. Please note: You can also choose to have Disney eTickets digitally scanned directly from the eTicket viewer on an internet-accessible handheld device. Learn more about purchasing tickets for the Disneyland Resort.</li></ol></li>
<li><ol><li>If I purchase a Disneyland Park ticket will I get guaranteed access to Star Wars: Galaxys Edge?</li><li>Park tickets do not include special provisions for or guarantee access to Star Wars: Galaxys Edge. Admission to Disneyland Park and access to Star Wars: Galaxys Edgeincluding participation in its experiencesis subject to capacity constraints and other restrictions and may be unavailable depending on Guest demand and other factors.. Learn more about Star Wars: Galaxys Edge or buy your tickets today.</li></ol></li>
<li><ol><li>When can I use my 1-day theme park ticket?</li><li>Theme park tickets may be used on different dates depending on the type of ticket purchased seasonal or tier. 1-Day Seasonal Ticket Types (Value Regular and Peak) 1-Day Peak Ticket May be used on Peak Regular and Value daysuntil it expires. 1-Day Regular Ticket May be used until it expires except on the following days: May 29 to 31 2021 June 4 to 6 2021 June 11 to 13 2021 June 18 to 20 2021 June 25 to 27 2021 July 2 to 5 2021 July 9 to 11 2021 July 16 to 18 2021 July 23 to 25 2021 July 30 to 31 2021 August 1 2021 August 7 to 8 2021 August 14 to 15 2021 August 21 2021 August 28 2021 September 4 to 6 2021 September 11 2021 September 18 2021 September 25 2021 October 2 2021 October 9 to 10 2021 October 16 to 17 2021 October 23 to 24 2021 October 30 to 31 2021 1-Day Value Ticket May be used until it expires except on the following days: May 28 to 31 2021 June 4 to 7 2021 June 10 to 14 2021 June 17 to 21 2021 June 24 to 28 2021 July 1 to 5 2021 July 8 to 12 2021 July 15 to 19 2021 July 22 to 26 2021 July 29 to 31 2021 August 1 to 2 2021 August 5 to 9 2021 August 12 to 16 2021 August 20 to 22 2021 August 28 to 29 2021 September 3 to 6 2021 September 10 to 11 2021 September 17 to 18 2021 September 24 to 25 2021 October 1 to 4 2021 October 8 to 11 2021 October 14 to 18 2021 October 21 to 25 2021 October 28 to 31 2021 1-Day Tier Ticket Types (Tiers 1-5) 1-Day Tier 5 Ticket May be used on Tier 5 4 3 2 or 1 daysuntil it expires. 1-Day Tier 4 Ticket May be used until it expires except on the following days: May 29 to 31 2021 June 4 to 6 2021 June 11 to 13 2021 June 18 to 20 2021 June 25 to 27 2021 July 2 to 5 2021 July 9 to 11 2021 July 16 to 18 2021 July 23 to 25 2021 July 30 to 31 2021 August 1 2021 August 7 to 8 2021 August 14 to 15 2021 August 21 2021 August 28 2021 September 4 to 6 2021 September 11 2021 September 18 2021 September 25 2021 October 2 2021 October 9 to 10 2021 October 16 to 17 2021 October 23 to 24 2021 October 30 to 31 2021 1-Day Tier 3 Ticket May be used until it expires except on the following days: May 28 to 31 2021 June 4 to 7 2021 June 10 to 14 2021 June 17 to 21 2021 June 24 to 28 2021 July 1 to 5 2021 July 8 to 12 2021 July 15 to 19 2021 July 22 to 26 2021 July 29 to 31 2021 August 1 to 2 2021 August 5 to 9 2021 August 12 to 16 2021 August 20 to 22 2021 August 28 to 29 2021 September 3 to 6 2021 September 10 to 11 2021 September 17 to 18 2021 September 24 to 25 2021 October 1 to 4 2021 October 8 to 11 2021 October 14 to 18 2021 October 21 to 25 2021 October 28 to 31 2021 1-Day Tier 2 Ticket May be used until it expires except on the following days: May 27 to 31 2021 June 3 to 30 2021 July 1 to 31 2021 August 1 to 16 2021 August 19 to 22 2021 August 27 to 29 2021 September 3 to 6 2021 September 10 to 12 2021 September 17 to 19 2021 September 24 to 26 2021 October 1 to 4 2021 October 6 to 11 2021 October 13 to 18 2021 October 20 to 25 2021 October 27 to 31 2021 1-Day Tier 1 Ticket May be used until it expires except on the following days: May 1 to 31 2021 June 1 to 30 2021 July 1 to 31 2021 August 1 to 23 2021 August 26 to 29 2021 September 3 to 6 2021 September 9 to 13 2021 September 16 to 20 2021 September 23 to 27 2021 September 30 2021 October 1 to 31 2021 Multi-Day Ticket Multi-day tickets have different entitlements and validity dates. Please check the details of a particular multi-day ticket at time of purchase. Upgrading Tickets If you have purchased a 1-day ticket and decide to use it for a day on which it is not valid you can upgrade the ticket by applying the paid value of the ticket toward the price of the new ticket at any Disneyland Resort Guest Relations location with some limitations. Additional Information The amount paid for an unused expired ticket may be applied towards the purchase of a new ticket at the current price so long as the new ticket purchase price is equal to or greater than the amount paid for the original ticket. Validity dates will continue to be published from time to time. The dates assigned to each tier or season and the number of days in each tier or season may change from year to year. Unless otherwise stated tickets are not valid for separately priced activities or events. No credit or refund will be given if a higher season ticket is used on a lower season date or if a higher tier ticket is used on a lower tier date. Admission is subject to capacity closures and to other restrictions. In addition to valid theme park admission certain experiences may require a separate reservation. Purchasing Tickets Dont have theme park tickets yet? Purchase your tickets now.</li></ol></li>
<li><ol><li>How much do Disneyland Resort tickets cost?</li><li>The price of admission depends on the type of ticket you buy the Guests age the number of days you visit andfor 1-Day Ticketsthe date. Ticket Types You can buy 2 different types of tickets depending on how you want to enjoy the parks. Each is available for 1-day through 5- day visits. 1 Park Per Day Tickets spend the day in either Disneyland Park or Disney California Adventure Park Park Hopper Tickets enjoy both theme parksand move between the parks as often as you wanton the same day Adult and Child Tickets Theme park tickets vary in price by age as follows: Ages 10+: Adult Ages 3-9: Child Ages 2 and under: No ticket required 1-Day Ticket Prices The cost of a 1-day ticket depends on the date you visit with the year divided into Tier 1 Tier 2 Tier 3 Tier 4 and Tier 5 dates. A ticket is valid for one single-day admission on any date in the tier you selector on any date in a lower tier. To see pricing for upcoming dates visit our ticket calendar. Multi-Day Ticket Prices Multi-Day Tickets cost the same for any dates you visit. Ticket Type Adult Child 2-Day Ticket 1 Park Per Day $235 $220 Park Hopper $290 $275 3-Day Ticket (Magic Morning eligible) 1 Park Per Day $310 $290 Park Hopper $365 $345 4-Day Ticket (Magic Morning eligible) 1 Park Per Day $340 $320 Park Hopper $395 $375 5-Day Ticket (Magic Morning eligible) 1 Park Per Day $360 $340 Park Hopper $415 $395</li></ol></li>
<li><ol><li>Can I order Disney eTickets with my credit card and give them to another Guest as a gift?</li><li>Yes you can purchase theme park tickets and choose to have them delivered as Disney eTickets. To ensure that youre placing a gift order simply select the box labeled This order will be a gift in Express Checkout and enter in the recipients information. A gift receipt containing a link to the Disney eTickets will be emailed to you so you can forward it to the recipient whenever you like. Your recipient will be able to print the tickets or access them through their mobile device. Please note that it may take up to 24 hours to access your eTickets after receipt. Disney is not responsible for lost or stolen tickets any loss or inconvenience caused by computer error or unauthorized duplication of Disney eTickets. If duplicate Disney eTickets are presented for admission Disney may refuse entry. Tickets do not guarantee theme park admission and are subject to capacity constraints and other closures. Other restrictions apply.</li></ol></li>
<li><ol><li>How do I use a Disney eTicket?</li><li>When you order your ticket online and select the Disney eTicket option at checkout you will be provided a link to an online eTicket viewer from both a confirmation page and confirmation email. To use your Disney eTicket please complete the following steps: You can choose to either print out your Disney eTicket from the eTicket viewer or have it digitally scanned directly from your handheld device. If you have purchased multiple tickets and wish to print them for use be sure to print each Disney eTicket individually. Present your Disney eTicketwhether in printed form or from the eTicket viewer on your handheld deviceat the main entrance to either Disneyland Park or Disney California Adventure Park. You will not need to wait in line at Will Call or ticket purchase queues. Once your Disney eTicket has been scanned and voided you will receive a standard Disneyland Resort theme park ticket for use over the duration of your visit. Please note: If you wish to have your Disney eTicket digitally scanned you must be using an internet-accessible handheld device in order to access your ticket. Please Check Our Park Rules We ask that you review our Disneyland Resort park rules before your visit to avoid any delays or disruptions. We regularly update our park rules to ensure you have a safe and enjoyable experience at the Disneyland Resort.</li></ol></li>
<li><ol><li>How can I book a vacation package online?</li><li>Its easy! With just a tap or click you can start booking your Disneyland vacation package via your computer or mobile device. Vacation packages combine accommodations theme park tickets special benefits and Disney surprises. When booking your vacation package you will have the option of adding airfare car rental ground transportation Disney Character Dining Disney MaxPass access to Southern California destinations and more. As your one-stop travel provider the Walt Disney Travel Company can help you customize the perfect vacation package that suits your needs. Learn more about Disneyland Resort vacation packages.</li></ol></li>
<li><ol><li>Are there any offers or discounts?</li><li>Yes. View all of our offers and discounts. From rooms tickets special events and morewell pass on the savings to you for: Vacation Packages Hotel Offers Southern California Residents Tickets and Passholders Downtown Disney District</li></ol></li>
<li><ol><li>Can I pay for my Disneyland Resort vacation package reservation online?</li><li>Yes. Please visit the View Existing Reservations page and select the Make Payment option to make a payment on your Disneyland Resort vacation package. Full payment is not required until 30 days from arrival. Purchasing a Disneyland Resort vacation package online saves you time. Youll receive a confirmation email that includes a link to an online eTicket viewer. Print your ticket or it can be scanned from your mobile phone or tablet device and you can go directly to the Main Entrance turnstiles. Learn more about Disneyland Resort vacation packages.</li></ol></li>
<li><ol><li>If I purchase a vacation package or stay at a Disneyland Resort hotel will I get access to Star Wars: Galaxy's Edge?</li><li>Disneyland Resort vacation packages or certain hotel stays do not include special provisions for or guarantee access to Star Wars: Galaxys Edge. You will need valid theme park admission to Disneyland Park but admission to the parkand access to Star Wars: Galaxys Edge and its experiencesis subject to capacity constraints and other restrictions and may be unavailable depending on Guest demand and other factors. Star Wars: Galaxys Edge is not available during Extra Magic Hour or Magic Morning at Disneyland Park. Learn more about Star Wars: Galaxys Edge or book your visit today.</li></ol></li>
<li><ol><li>Do you offer any dining plans with your vacation packages?</li><li>Sorry there are no dining plans available with vacation packages at this time.</li></ol></li>
<li><ol><li>What is the advantage of buying a vacation package?</li><li>Vacation packages combine accommodations theme park tickets exclusive benefits and special surprises. Plus they give you the option of including airfare car rental ground transportation Disney Character Dining access to Southern California destinations and more. As your one-stop travel provider the Walt Disney Travel Company can help you customize the perfect vacation package that suits your needs. Purchase your vacation package today.</li></ol></li>
<li><ol><li>What are the benefits of owning an Annual Passport?</li><li>Annual Passports provide the ability to visit one or both parksDisneyland Park or Disney California Adventure Parkon select days all year long! Plus depending on the type each Annual Passport allows you to enjoy select offers discounts insider information and invitations to events. Learn more about Annual Passports.</li></ol></li>
<li><ol><li>If my Annual Passport is blocked out on a day that I wish to visit the parks can I purchase a Blockout Day ticket?</li><li>No. Blockout Day tickets are no longer available at the Disneyland Resort but you may wish to purchase a one- or multi-day park admission ticket. Want to visit Disneyland Resort theme parks on a blockout day? Based on your Passport type you may be able to visit one of the parks or may want to consider upgrading your Annual Passport to an Annual Passport that is not blocked out at one or both of the parks. If your Annual Passport includes parking the parking amenity is valid as long as your Passport is not blocked out at both parks. Please check each parks blockout calendar for your Passport type to view park-specific blockout dates. If you upgrade your Passport on a day it is blocked out at both parks you can be reimbursed for parking for that day if you upgrade to one of the following Annual Passports that includes parking: Disney Premier Passport Disney Signature Plus Annual Passport Disney Signature Annual Passport (parking reimbursement is not available on Disney Signature Annual Passport blockout dates) To receive your reimbursement please park in one of these pay-on-entry parking lots: Toy Story Parking Area Mickey & Friends Parking Structure Pumbaa Parking Area And on the same day visit the Disneyland Resort Main Entrance Ticket Booth to upgrade your Passportpresent your paid parking ticket during the transaction and you will be reimbursed for the standard parking cost for that day. View Annual Passport blockout dates or learn more about Annual Passports.</li></ol></li>
<li><ol><li>Where can I find a list of the current Annual Passport blockout and Reservation Required dates?</li><li>Check the calendar for park-specific blockout dates and Good to Go dates. For the Disney Flex Passport the calendar will also show Reservation Required dates. Learn more about the Disney Flex Passport. Want to visit Disneyland Resort theme parks on a blockout day? Based on your Passport type you may be able to visit one of the parks or may want to consider upgrading your Annual Passport to an Annual Passport that is not blocked out at one or both of the parks. If your Annual Passport includes parking the parking amenity is valid as long as your Passport is not blocked out at both parks. Please check each parks blockout calendar for your Passport type to view park-specific blockout dates. If you upgrade your Passport on a day it is blocked out at both parks you can be reimbursed for parking for that day if you upgrade to one of the following Annual Passports that includes parking: Disney Premier Passport Disney Signature Plus Annual Passport Disney Signature Annual Passport (parking reimbursement is not available on Disney Signature Annual Passport blockout dates) To receive your reimbursement please park in one of these pay-on-entry parking lots: Toy Story Parking Area Mickey & Friends Parking Structure Pumbaa Parking Area And on the same day visit the Disneyland Resort Main Entrance Ticket Booth to upgrade your Passportpresent your paid parking ticket during the transaction and you will be reimbursed for the standard parking cost for that day. Learn more about Annual Passports.</li></ol></li>
<li><ol><li>How can I change the address associated with my Annual Passport?</li><li>For your convenience you may update your address at the Disneyland Main Entrance Ticket Booth or by writing to: Disneyland Resort Annual Passport Program ATTN: Address Change P.O. Box 61094 Anaheim CA 92803-6194 Please include in your letter: Your name and that of any other Annual Passholder or Passholders in your household Your old address Your new address and phone number Please report a change in your address as soon as possible. Learn more about Annual Passports.</li></ol></li>
<li><ol><li>What communications do Annual Passholders receive?</li><li>Annual Passholders are eligible to receive periodic mailers and newsletters and other communications about the Disneyland Resort and other Disney affiliated products and servicesincluding information about events products opportunities services and special offers and discounts available to Passholders. Passholders may also be sent information about special events products services and offers based on their activities at the Disneyland Resort (e.g. purchase transactions Disney FASTPASS usage etc.). These communications may be sent by postal mail (one mailing per Passholder household/address) or by email based on the contact information provided to the Passport program. Passholders may receive these communications from any of the subsidiary and affiliated entities of The Walt Disney Company. You may choose to not receive these communications by signing into your Disney account and changing your preferences. Learn more about Annual Passports.</li></ol></li>
<li><ol><li>Where can I find important details about my Annual Passportsuch as my pass type and expiration dateon disneyland.com?</li><li>To view important details about your Annual Passport simply sign in or create an account on disneyland.com. After signing in visit Annual Passholder Today to find your pass informationincluding the expiration date and pass typelocated directly beneath your welcome greeting. If you have added an Annual Passport on disneyland.com in the past you will be able to view details concerning your pass here. If you do not see your pass please select Add a Pass to My Account and follow the instructions to add your Annual Passport. Learn more about Annual Passports at the Disneyland Resort.</li></ol></li>
<li><ol><li>How do I link my Disneyland Annual Passport to my Disney account?</li><li>To get the most out of your Annual Passport please link your Annual Passport on disneyland.com or in the Disneyland app. How to Link Your Annual Passport in the Disneyland App Download the Disneyland app from the iOS App Store or Google Play. Open the Disneyland app. Tap on the bottom left tab with the home icon. Tap My Tickets. If you already have linked tickets or Annual Passports tap the + icon on the top of the screen. Tap Link Tickets & Passes. If you are not already signed into your Disney account you will be prompted to do so. You can also create a new account from within the app. Benefits of Linking Your Annual Passport Linking your Annual Passport in the Disneyland app allows you to use the app for park admission on days when your pass is valid receive applicable discounts on mobile food and beverage orders and may allow you to renew within the app. Linking your Annual Passport on disneyland.com may allow you to renew your Annual Passport on the site and take advantage of available offers and discounts. If you dont already have an Annual Passport you can purchase yours online today!</li></ol></li>
<li><ol><li>What should I do if my Annual Passport is lost or stolen?</li><li>Please report the situation as soon as possible to a Main Entrance Ticket Booth at the Disneyland Resort or contact the Annual Passholder Hotline at (714) 781-4546. Guests under 18 years of age must have parent or guardian permission to call. If your Annual Passport is lost or stolen you will be required to pay a non-refundable fee of $20 for your Annual Passport replacement. The fee may be waived if a copy of a police report is shown. Minors must be accompanied by a parent or guardian to receive a replacement Passport. If your Annual Passport is in good standing and you forgot to bring it to the Disneyland Resort on a visit you will be provided one courtesy admission for the year. Learn more about Annual Passports.</li></ol></li>
<li><ol><li>I purchased my Disneyland Resort Annual Passport using the Monthly Payments option. How do I change my billing method or check on a payment status?</li><li>Please call Annual Passport Monthly Payments Guest Services at (800-410-4656). We are available to help you from 8:00 AM to 8:00 PM Pacific Time Monday to Friday. Guests under 18 years of age must have parent or guardian permission to call. Only the person whose name is on the Monthly Payment contract may provide a new credit card or debit card number. The Monthly Payment option is only available to California residents. Learn more about Annual Passports.</li></ol></li>
<li><ol><li>How do I find current park hours?</li><li>View the park hours for both Disneyland Park and Disney California Adventure Park. Please Check Our Disneyland Resort Rules We regularly update our Disneyland Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Disneyland Resort Rules before your visit to avoid any delays or disruptions.</li></ol></li>
<li><ol><li>How do I use my Disney Flex Passport?</li><li>First link your Disney Flex Passport to Your Disney Account. Sign into your Disney account and link your passport number online or via the Disneyland app. Then you can make a reservation to visit theme parks. Locate Your Disney Flex Passport Number If you purchased your passport: online or via the Disneyland app your confirmation email contains your passport number. at a Disneyland Resort ticket booth your passport number is on the back of the pass. on the phone please visit a Disneyland Resort ticket booth to pick up your pass. Your passport number will be on the back of the pass. Visit Theme Parks on Good to Go Dates Your Disney Flex Passport allows you admission to one or both parks on any Good to Go Date subject to capacity. No need to make a reservation just check the Disney Flex Passport calendar and show up. Make a Reservation to Visit Theme Parks on Reservation Required Dates Your Disney Flex Passport allows you to make a reservation to visit one or both parks on a Reservation Required date based on availability. Reservations can be made up to 30 days in advance and each Disney Flex Passport can hold up to 2 reservations at a time. Youll be able to make another reservation once your first reservation date has passed or if you cancel an existing reservation. You may make reservations for yourself and other Disney Flex Passholders if theyve shared their passport ID number with you and youve linked their passport ID number to your Disney account. Please note that as each new Reservation Required date falls within the 30-day window reservations will become available for that date around 7:00 AM Pacific Time. Cancel a Reservation to Visit Theme Parks Reservations cannot be modified only cancelled. If anyone in your reservation party will not be visiting the park(s) on the reserved date be sure to visit the My Annual Passports page online or the Tickets and Passes page on the Disneyland app to remove the Passholder(s) or cancel the entire reservation by 11:59 PM PT the day before. Failure to timely cancel a reservation or enter the designated park on the reservation date before such parks closing will result in a no-show. Please note that cancellations cannot be changed. No Shows If you dont cancel a reservation on time and dont visit on a day reserved with your passport the reservation will be deemed a no show. If your reservation is for both parks you only need to visit one to avoid being a no show. After 3 no shows within 90 days your passport will be blocked from making any new reservations for 30 days beginning the day after the third no show. (You will still be able to use your Disney Flex Passport to visit one or both parks on any Good to Go date subject to capacity.) Perks and Benefits The Disney Flex Passport provides for select discounts and perks. For an additional fee Disney MaxPass may be added to the Disney Flex Passport. Contact For questions or concerns regarding your annual pass please contact Annual Passholder Member Services at (714) 781-PASS or (714) 781-7277. View the rules and policies for Disney Flex Passport. Subject to change without notice. The number of reservations available each Reservation Required day is limited. Theme park admission and access to experiences and services may be restricted or unavailable due to capacity closures or other factors. Admission excludes activities/events separately priced. Attractions entertainment and offerings subject to change without notice. Message data and roaming rates may apply for Disneyland app. Availability subject to handset limitations and features may vary by handset or service provider. Coverage not available everywhere. If youre under 18 get your parents permission first.</li></ol></li>
<li><ol><li>Where should I park at the Disneyland Resort?</li><li>The Disneyland Resort offers multiple parking areas for our theme parks Hotels and the Downtown Disney District. Learn more about parking at the Disneyland Resort. Are you planning a trip to the Disneyland Resort? Purchase your tickets and Annual Passports online!</li></ol></li>
<li><ol><li>I have an Annual Passport that does not include parking. Can I add parking to my Annual Passport?</li><li>No. However while you are not able to add parking to an Annual Passport you may be able to upgrade to a different Annual Passport that does include parking. Learn more about upgrading your Annual Passport or get additional details about parking at the Disneyland Resort.</li></ol></li>
<li><ol><li>I am an Annual Passholder. Can I let a friend or family member use my parking benefit?</li><li>You must be present in the vehicle to use your parking benefit. And like your Annual Passport itself your parking benefit is nontransferable. Please note: Parking is not guaranteed and subject to availability and capacity. In addition the parking benefit is valid for parking for one (1) vehicle only at available pay-on-entry lots at the Disneyland Resort. Further photo identification may be required. Learn more about Annual Passports or parking at the Disneyland Resort.</li></ol></li>
<li><ol><li>What are the differences between the Annual Passport types?</li><li>Except for the Disney Signature Plus Passport each Passport type has a different number of park-specific Blockout Days which are days that an Annual Passport is not valid for admission to one or both theme parks during select days of the year. The Disney Flex Passport also has Reservation Required days which are select days that the Annual Passport is only valid with a confirmed reservation (based on availability) for admission to one or both theme parks. Discounts and benefits also vary by Passport type. Learn more about which Annual Passport is right for you. You can also view the full list of Passholder discounts.</li></ol></li>
<li><ol><li>How do I purchase an Annual Passport?</li><li>Its easy! You can purchase your Annual Passport online. Simply select the Passport that's right for you and be on your way to a year of magic. Purchasing online also saves you time. Once your purchase is complete you will receive a confirmation e-mail that includes a Disney eTicket that you print at home. With this ticket you can go directly to the Main Entrance turnstiles. At some point during your first visit please visit a Disneyland Resort Main Entrance Ticket Booth to collect your Annual Passport card. After you pick up your new card you will need to add a current photo of you to it. Any Disney PhotoPass Cast Member can take your picture and make sure it follows the photo guidelines. You may also purchase an Annual Passport at the Resort by visiting any Disneyland Resort Main Entrance Ticket Booth.</li></ol></li>
<li><ol><li>How do I renew my Annual Passport?</li><li>You can renew your Annual Passport online through the Disneyland app or by visiting any Disneyland Resort Main Entrance ticket booth (starting 40 days before your Passport's expiration date). Please keep in mind that these renewal options are not available once your Passport expires. Learn more about Annual Passports.</li></ol></li>
<li><ol><li>What is the schedule for shows and attraction refurbishments at the Disneyland Resort?</li><li>View the daily park hours and entertainment schedule to see the latest schedule for shows and to see which attractions are scheduled for refurbishment. Please note that schedules are subject to change without notice and attractions may be unavailable for unscheduled reasons.</li></ol></li>
<li><ol><li>I am an Annual Passholder and the day that I wish to visit Disneyland Park is not a blockout date for my Annual Passport. Will I have guaranteed access to Star Wars: Galaxys Edge?</li><li>Park tickets do not include special provisions for or guarantee access to Star Wars: Galaxys Edge. Admission to Disneyland Park and access to Star Wars: Galaxys Edgeincluding participation in its experiencesis subject to capacity constraints and other restrictions and may be unavailable depending on Guest demand and other factors. Learn more about Star Wars: Galaxys Edge or book your visit today.</li></ol></li>
<li><ol><li>Who can I call with questions about my Annual Passport?</li><li>Please call the Annual Passport Member Services at (714) 781-4567 if you have questions about your Annual Passport. Guests under 18 years of age must have parent or guardian permission to call. If you have not already we recommend that you review the Annual Passholder frequently asked questions in the Disneyland Help Center. You might find the answer to your question without calling!</li></ol></li>
<li><ol><li>I have an Annual Passport. Is it possible to upgrade to a different Passport type?</li><li>Yes. You may upgrade your Passport type at any time during your Annual Passport yearsubject to Passport availability. The expiration date of your current Annual Passport will not change and your upgraded Passport will have the same expiration date as your original Passport. Guests may visit any Disneyland Resort Main Entrance ticket boothlocated between Disneyland Park and Disney California Adventure Parkfor complete details on upgrade options. If you choose to upgrade your Passport you must choose a Passport of greater value than your original Passport and the difference in prices is due on the day of the upgrade. Downgrades are not allowed. If your Annual Passport includes parking parking is not valid on your Passport blockout dates. However you can be reimbursed for standard parking costs on the day you upgrade your Annual Passport to one of these Annual Passports that includes parking: Disney Premier Passport Disney Signature Plus Annual Passport Disney Signature Annual Passport (parking reimbursement is not available on Disney Signature Annual Passport blockout dates) To receive your reimbursement please park in one of these pay-on-entry parking lots: Toy Story Parking Area Mickey & Friends Parking Structure Pumbaa Parking Area And on the same day visit the Disneyland Resort Main Entrance Ticket Booth to upgrade your Passportpresent your paid parking ticket during the transaction and you will be reimbursed for the standard parking cost for that day. Learn more about Annual Passports at the Disneyland Resort.</li></ol></li>
<li><ol><li>What are the minimum device requirements to use the Disneyland app?</li><li>iOS devices: Require iOS 13 and above. Android devices: Require Android 8.0 (Oreo) and above. Devices that do not meet the minimum requirements can continue to use older versions of the app but may experience slower app performance and will not receive any new features or updates.</li></ol></li>
<li><ol><li>How do I apply discounts to my purchase when using mobile checkout services?</li><li>At the Disneyland Resort you can scan and pay for merchandise at participating stores using the Disneyland mobile app on your mobile device. A Disney account is required. When making a mobile food or beverage order on the app any applicable savings will automatically be reflected in your total if your applicable discount has been linked to your Disney account. Please keep in mind that not all mobile order-enabled restaurants offer dining discounts. In order to ensure your Legacy Passholder discount is applied be sure your digital discount ticket code is linked to your Disney account. If you previously linked your Passport to your Disney account your Legacy Passholder discount code will have been automatically linked to your Disney account. Learn more about this updated process. Additional Legacy Passholder restrictions and exclusions apply. View a complete list of dining locations offering discounts for Legacy Passholders. Disney Vacation Club Members must link their membership to their Disney account to receive their applicable discounts. View a complete list of dining locations offering discounts for Disney Vacation Club Members. Discounts will apply pursuant to the applicable policies for such discounts. ATTENTION DISNEY VISA CARDMEMBERS! To receive your Cardmember perk you must complete your purchase at an in-store register with your physical Disney Visa Card or Disney Rewards Redemption Card. Additional restrictions apply. Help for Disneyland Resort Legacy Passholders If you are unable to see your discount at checkout please call the Legacy Passholder Hotline at (714) 781-PASS or (714) 781-7277 for assistance. Help for Disney Vacation Club Members For Guests who do not see their Disney Vacation Club Membership discount or are unable to add it please call Member Services at (800) 800-9800 for assistance.</li></ol></li>
<li><ol><li>Does the Disneyland Resort have an official mobile app?</li><li>Yes. The Disneyland Resort mobile app helps streamline your next visit and make the theme park experience better than ever before. Check park hours see wait times browse interactive maps locate some of your favorite Disney Characters order food and so much more. Learn more about the Disneyland mobile appincluding how to download it on your device.</li></ol></li>
<li><ol><li>Is the Play Disney Parks mobile app the same app as the Disneyland app at the Disneyland Resort?</li><li>No. The Play Disney Parks app is a separate first-of-its-kind Disney app that gives Guests the chance to explore and have fun at the Disneyland Resort theme parks in a whole new way. While the popular Disneyland app at the Disneyland Resort will continue serving Guests in their vacation planning before and during their visits the all-new Play Disney Parks app gives you even more ways to enhance the in-park experiencewith in-queue games you can play while waiting in line for select attractions interactive park experiences that brings surrounding environments to life Disney trivia magical achievements and much more. To learn more download the Play Disney Parks mobile app today! Available for iPhone and smartphones for AndroidTM. Message data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset service provider or otherwise. Coverage and app stores not available everywhere. Music streaming feature requires an Apple Music subscription. Separate terms and conditions apply. If youre under 18 get your parents permission first. Some features require separate theme park admission. Apple the Apple logo iPhone and Apple Music are trademarks of Apple Inc. registered in the U.S. and other countries. Google Play is a trademark of Google LLC.</li></ol></li>
<li><ol><li>Do I need to have an active Apple Music subscription in order to listen to music on the Play Disney Parks mobile app?</li><li>No. You can listen to samples of songs on the Play Disney Parks app without an Apple Music subscription. However in order to listen to full songs from the curated playlists inspired by the Disney theme parks an active Apple Music subscription is required. Please note that some Guests may qualify for a 3-month free trial of Apple Music (additional terms and conditions apply). To learn more download the Play Disney Parks mobile app today! Available for iPhone and smartphones for AndroidTM. Message data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset service provider or otherwise. Coverage and app stores not available everywhere. Music streaming feature requires an Apple Music subscription. Separate terms and conditions apply. If youre under 18 get your parents permission first. Some features require separate theme park admission. Apple the Apple logo iPhone and Apple Music are trademarks of Apple Inc. registered in the U.S. and other countries. Google Play is a trademark of Google LLC.</li></ol></li>
<li><ol><li>Ive been hearing a lot of fun things lately about the Play Disney Parks mobile app! What kinds of experiences can I enjoy with the app at the Disneyland Resort?</li><li>There are lots of fun ways to use the Play Disney Parks app at the Disneyland Resort theme parks! While using this all-new app family and friends can enjoy interactive in-queue games while waiting in line at the following attractions: Fortune Tellers Disneyland Park Peter Pans Flight Disneyland Park Space Mountain Disneyland Park Toy Story Midway Mania! Disney California Adventure Park In addition to these experiences youll soon find some of our current interactive park offerings too now easier than ever to access from the Play Disney Parks app! But thats not all! While you play youll also have the chance to earn and share an assortment of themed achievementsdigital collectibles all their own that youll receive for your experiences both in the app and across the parks. And with the Disney trivia feature family and friends can work together uncover fun facts and discover what it takes to become Disney trivia masters. Finally the Play Disney Parks app can help you celebrate your trip to the Disneyland Resort with the music of Disney and the classic sounds of the theme parks! Listen to Apple Music in the Play Disney Parks app to access official playlists inspired by beloved lands attractions and characters (Apple Music subscription required). Please note that certain features of the app may be available only when Guests have logged in with their Disney account (available to Guests 13 years of age or older). To learn more download the Play Disney Parks mobile app today! Available for iPhone and smartphones for AndroidTM. Message data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset service provider or otherwise. Coverage and app stores not available everywhere. Music streaming feature requires an Apple Music subscription. Separate terms and conditions apply. If youre under 18 get your parents permission first. Some features require separate theme park admission. Apple the Apple logo iPhone and Apple Music are trademarks of Apple Inc. registered in the U.S. and other countries. Google Play is a trademark of Google LLC.</li></ol></li>
<li><ol><li>Will I be able to enjoy the Play Disney Parks mobile app experiences by myself on my next Disneyland Resort visit or will I need my friends or family to be able to play?</li><li>There are many experiences that await you while using the Play Disney Parks mobile app at the theme parks of the Disneyland Resortsome that require help from your friends or family members and others that you can play by yourself! The in-queue games within the Play Disney Parks app require a minimum of two players per game. These interactive experiences are designed for the whole family to enjoy together and can be played while waiting in line for the following attractions: Fortune Tellers Disneyland Park Peter Pans Flight Disneyland Park Space Mountain Disneyland Park Toy Story Midway Mania! Disney California Adventure Park Meanwhile Disney trivia select themed achievements and other upcoming interactive experiences will require only one Guest to enjoy. Please note that certain features of the app may be available only when Guests have logged in with their Disney account (available to Guests 13 years of age or older). To learn more download the Play Disney Parks mobile app today! Available for iPhone and smartphones for AndroidTM. Message data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset service provider or otherwise. Coverage and app stores not available everywhere. Music streaming feature requires an Apple Music subscription. Separate terms and conditions apply. If youre under 18 get your parents permission first. Some features require separate theme park admission. Apple the Apple logo iPhone and Apple Music are trademarks of Apple Inc. registered in the U.S. and other countries. Google Play is a trademark of Google LLC.</li></ol></li>
<li><ol><li>Do I have to be physically present at the Disneyland Resort in order to access and enjoy the Play Disney Parks mobile app?</li><li>No. You can access many of the Play Disney Parks app experiences from anywhere! The Play Disney Parks app offerings you can enjoy while away from the Disneyland Resort theme parks include Disney trivia and Apple Music playlists in addition to select achievements that can be earned outside of the parks. However to access in-queue games and select interactive park offerings you must be located inside of specific theme parks. These experiences and their locations include: Fortune Tellers Disneyland Park Peter Pans Flight Disneyland Park Space Mountain Disneyland Park Toy Story Midway Mania! Disney California Adventure Park Since each of these experiences is designed to interact with the physical environment and/or the theming of the attraction queues they can only be unlocked when youre physically located either in the queue or at the specified location. Please note that Bluetooth technology will be key to enjoying the full Play Disney Parks app experience. To access the full experience be sure to opt to enable location services and Bluetooth technology on your device. This will allow the app to provide location-based experiences through a combination of your mobile devices GPS and Bluetooth technology capabilities and Bluetooth technology beacons installed around the parks. To learn more download the Play Disney Parks mobile app today! Available for iPhone and smartphones for AndroidTM. Message data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset service provider or otherwise. Coverage and app stores not available everywhere. Music streaming feature requires an Apple Music subscription. Separate terms and conditions apply. If youre under 18 get your parents permission first. Some features require separate theme park admission. Apple the Apple logo iPhone and Apple Music are trademarks of Apple Inc. registered in the U.S. and other countries. Google Play is a trademark of Google LLC.</li></ol></li>
<li><ol><li>What is the merchandise return policy for Disneyland Resort owned-and-operated locations?</li><li>The following merchandise return policy applies to merchandise purchased at Disneyland Resort and Walt Disney World Resort owned-and-operated locations ONLY. Returns and exchanges will not be accepted for items purchased at Operating Participant locations; Disney outlet stores; the Disney Stores; DisneyStore.com; Aulani A Disney Resort & Spa Ko Olina Hawaii; the Disney Cruise Line ships; Four Seasons Resort Orlando at Walt Disney World Resort; and The Walt Disney Studio Stores Burbank California. All merchandise must be returned NEW in original unopened packaging with all original tags attached except as noted in the Special Products and Exceptions section below. No returns or exchanges will be accepted after 30 days from the date of purchase or if the merchandise has been used or worn. For Merchandise Returned WITH an Original Receipt: Refunds will be provided in the same form of payment that was used for the purchase. If a refund is requested by phone or email purchases made with cash and compliant with the return policy will be refunded in the form of a Disney Gift Card eGift. For Merchandise Returned WITHOUT an Original Receipt: A Disney Parks Merchandise Credit may be issued in the amount of the current selling price of the merchandise returned. Guests may be required to present a valid government issued ID as proof of identity. We reserve the right to limit the number of returns permitted without valid receipts. Special Products and Exceptions: Returns or exchanges will not be accepted for merchandise marked as-is or all sales final or no returns or exchanges or no refunds exchanges or returns. Walt Disney World Resort/Disneyland Resort Admission Tickets and Exchange Certificates may not be returned or exchanged. Original artwork jewelry items priced $150 or greater and personalized or special order merchandise may not be returned or exchanged. Damaged or defective DVDs Blu-rayTM audio video games and software merchandise may only be exchanged for the same merchandise and title. The Disney Gift Card is not redeemable for cash. An unused Disney Gift Card can be returned for the full amount to the original form of payment with original sales receipt. Gift receipts are not considered original sales receipts. Partial balances cannot be returned or exchanged for cash except as required by law. Gift-with-purchase or purchase-with-purchase items must be returned when the original purchase item is returned. This return policy is subject to change for any or no reason from time to time in Disneys sole discretion without advance notice to its Guest.</li></ol></li>
<li><ol><li>How can I book a vacation package online?</li><li>Its easy! With just a tap or click you can start booking your Disneyland vacation package via your computer or mobile device. Vacation packages combine accommodations theme park tickets special benefits and Disney surprises. When booking your vacation package you will have the option of adding airfare car rental ground transportation Disney Character Dining Disney MaxPass access to Southern California destinations and more. As your one-stop travel provider the Walt Disney Travel Company can help you customize the perfect vacation package that suits your needs. Learn more about Disneyland Resort vacation packages.</li></ol></li>
<li><ol><li>How can I cancel a hotel reservation I made online?</li><li>To cancel a hotel reservation call The Walt Disney Travel Company at (714) 520-5060. Guests under age 18 must have parent or guardian permission to call. Need to reschedule? Be sure to explore available Disneyland Resort vacation packages before you book your visit!</li></ol></li>
<li><ol><li>How do I make an online hotel reservation for a party of over 8 people at a Disneyland Resort hotel?</li><li>Please make 2 separate online reservations. You can have a maximum of 8 people per online reservation. Or you can make larger party reservations over the phone by contacting The Walt Disney Travel Company at (714) 520-5060. Guests under 18 years of age must have parent or guardian permission to call. Learn more about Disneyland Resort hotels.</li></ol></li>
<li><ol><li>Can I book more than one hotel room online?</li><li>Yes. You can book more than one room online but you need to make a separate reservation for each room. For groups needing 10 or more rooms please visit Disney Group Getaways or call (714) 520-5004. Guests under age 18 must have parent or guardian permission to call. Learn more about Disneyland Resort hotels.</li></ol></li>
<li><ol><li>How can I request a room for a Guest with disabilities?</li><li>When you book your vacation online: Look for the checkbox next to the phrase Search for Accessible Rooms. Select this checkbox and you will see the available accessible hotel rooms during your vacation dates. All 3 Hotels at the Disneyland Resort offer accessible rooms and features for Guests with disabilities including: Wheelchair accessible rooms Hearing accessible rooms TTY equipment is available upon request at check-in. For booking assistance please call us at (800) 225-2024. Guests under age 18 must have parent or guardian permission to call. Learn more about Disneyland Resort vacation packages.</li></ol></li>
<li><ol><li>How can I change or update a hotel reservation or vacation package?</li><li>You can call (714) 520-5060 to change or update your existing hotel reservations or vacation package. Cancellation fees may apply. Guests under age 18 must have parent or guardian permission to call.</li></ol></li>
<li><ol><li>Do I need to have a United States address and phone number to purchase a Disneyland Resort vacation package?</li><li>Purchasing a Disneyland Resort vacation package online saves you time. Youll receive a confirmation email that includes a link to an online eTicket viewer. Print your ticket or it can be scanned from your mobile phone or tablet device and you can go directly to the Main Entrance turnstiles. Purchase your vacation package today.</li></ol></li>
<li><ol><li>I received an error message when attempting to view my vacation package. What should I do?</li><li>Please send us an email or call us at (714) 520-5060. So we can best assist you please include the following information in your email message or have it ready when you call: The exact error message Your reservation number Your phone number Some elements of our desktop website require JavaScript.</li></ol></li>
<li><ol><li>How can I view my hotel reservation?</li><li>You can view an existing reservation for a Disneyland Resort hotel package online. Getting ready for your visit? Check out our helpful Pre-Arrival Tips. Remember to take advantage of all the benefits to staying at the Hotels of the Disneyland Resort during your trip!</li></ol></li>
<li><ol><li>How and when will I receive my Disneyland Resort hotel reservation confirmation documents?</li><li>Your hotel confirmation documents are sent by express mail service to the address that you provided at the time of booking. A signature is required upon delivery. For reservations booked and paid 7 days or less prior to your arrival date confirmation documents will be delivered to your host hotel. All travel documents issued are subject to the terms and conditions specified by the service provider. Make your Disneyland Resort hotel reservation today.</li></ol></li>
<li><ol><li>Is there an advantage to buying my vacation package prior to arrival?</li><li>Yes. When you buy a vacation package prior to your arrival you'll have the added bonus of receiving your tickets at your hotel during check-in so you and your family are ready for the magic as soon as you arrive at the parks. Including Theme Park Tickets with Disney MaxPass in your vacation package means you can start making FASTPASS selections from your mobile device and capturing Disney PhotoPass photos the minute you enter one of the parks. Purchase your vacation package today. Learn more about Disneyland Resort vacation packages.</li></ol></li>
<li><ol><li>What is Bluetooth Low Energy (BLE) and how is it used at the Disneyland Resort?</li><li>Bluetooth technology is a communication standard designed for short-range data exchange between devices. You may be familiar with it as it is commonly a feature in mobile phones smart watches and even cars. BLE is a form of Bluetooth communication that requires only low power consumption which is ideal for some kinds of device-to-device communication that only require small amounts of information to be sent or received. Select locations throughout Disneyland Resort (the Resort) include BLE beacons which are small radio transmitters. These BLE beacons may communicate with certain other Bluetooth-enabled devices such as mobile phones or smart devices that have Bluetooth capability. The exchange of information is designed to allow you to enable certain interactive or personalized experiences and to improve the Guest experience. Guests can visit the Resort without using BLE; however certain features of the Resort experience are dependent upon BLE including some personalized offerings. To participate using your Bluetooth-enabled mobile device (1) download the Disneyland app or the Play Disney Parks app (collectively Disneyland Parks apps) to your mobile device; (2) grant the app you are using permission to access your location; and (3) enable Bluetooth services using your device settings. Certain personalized experiences may also require that Guests be signed in to their Disney account on the app. For other BLE-enabled products including for example Astromech Droid Units or Made with Magic Connected Ear Hats the device will automatically enable the Bluetooth technology when the device is turned on. Guests can enjoy our theme parks without using BLE-enabled devices or products. Guests who have one or more Disneyland Parks apps on their mobile devices but do not want to receive interactive or personalized experiences based on interaction with such apps may disable the Bluetooth functionality on their device or disable the location permission for the installed Disneyland Parks apps while visiting the parks. Guests who have the Astromech Droid Units but do not want to receive interactive or personalized experiences based on interactions with the Droid may power off their Droid while visiting the parks. Note that an Astromech Droid Unit may interact with other Astromech Droid Units outside of the Resort if both units are turned on. The BLE beacons are not GPS-based and do not enable collection of continuous location signals.</li></ol></li>
<li><ol><li>What information does the Disneyland Resort collect through Bluetooth Low Energy (BLE) and how is this information used?</li><li>BLE beacons at locations within the Disneyland Resort (the Resort) communicate with the Disneyland app or the Play Disney Parks app (collectively Disneyland Parks apps) on your Bluetooth-enabled mobile device and certain other BLE-enabled devices or products such as the Astromech Droid Units (collectively your BLE-enabled devices) to trigger certain effects or experiences on your BLE-enabled devices. In addition your BLE-enabled devices may also broadcast data that when received by our BLE beacons may allow us to provide other interactive or personalized experiences. For example when you use the Play Disney Parks app at Star Wars: Galaxys Edge certain functions performed with the app may trigger physical effects in the land. Our BLE beacons may also receive data broadcast by your BLE-enabled devices to determine your relative position and enable certain personalized experiences.</li></ol></li>
<li><ol><li>What information should I know about my privacy at the Disneyland Resort?</li><li>We strive to make your visit to the Disneyland Resort (the Resort) immersive and personalized. To enable these experiences we may collect information from you online and when you visit the Resort. We value our Guests and are dedicated to treating the information you share with us with care and respect. As we continue to enhance the park experience and develop new ways of interacting with you we will update this page. The security integrity and confidentiality of your information are extremely important to us. We have implemented technical administrative and physical security measures that are designed to protect Guest information from unauthorized access disclosure use and modification. From time to time we review our security procedures to consider appropriate new technology and methods. Please be aware that despite our best efforts no security measures are perfect or impenetrable. Information We Collect from You Online The information we collect from you through the Disneyland website or mobile app the Play Disney Parks app or our other online properties (collectively the Online Properties) is handled in accordance with our online privacy policy. Information We May Collect From You When You Visit the Resort We may also collect certain information from you while you are at select locations throughout the Resort through Online Properties as well as through other means. Learn more about Bluetooth Low Energy and how it is used at the Resort. Learn more about what information is collected through your use of Bluetooth Low Energy.</li></ol></li>
<li><ol><li>I'm an Annual Passholder. Do I need to create a Disney account to access my special offers and Passholder content?</li><li>Yes. The Disney account is specially designed with the Annual Passholder in mind. As a registered Guest you will be given the opportunity to receive the latest news on the Disneyland Resort the Disney Insider Newsletter as well as occasional updates and special offers from Disney Destinations and other members of The Walt Disney Family of Companies. Take advantage of this content by creating a Disney account.</li></ol></li>
<li><ol><li>What are the benefits of creating a Disney account?</li><li>With a Disney account you can: View existing dining reservations Create a profile and keep your account information (address Annual Passport number etc.) current Purchase tickets Use the same account to access membership content on other Disney sites such as Aulani a Disney Resort & Spa in Ko Olina Walt Disney World Resort Disney Cruise Line Adventures by Disney and ESPN. You will also be given the opportunity to receive the latest news on the Disneyland Resort the Disney Insider Newsletter as well as occasional updates and special offers from Disney Destinations and other members of The Walt Disney Family of Companies. However you can still browse the site for all sorts of information on the Disneyland Resort without having to register. Create your very own Disney account! </li></ol></li>
<li><ol><li>Where can I find important details about my Annual Passportsuch as my pass type and expiration dateon disneyland.com?</li><li>To view important details about your Annual Passport simply sign in or create an account on disneyland.com. After signing in visit Annual Passholder Today to find your pass informationincluding the expiration date and pass typelocated directly beneath your welcome greeting. If you have added an Annual Passport on disneyland.com in the past you will be able to view details concerning your pass here. If you do not see your pass please select Add a Pass to My Account and follow the instructions to add your Annual Passport. Learn more about Annual Passports at the Disneyland Resort.</li></ol></li>
<li><ol><li>What if I forget my password?</li><li>If you've forgotten the password to your Disney account we can send it to the email address associated with your account. Request that we email your password.</li></ol></li>
<li><ol><li>How do I create or cancel a Disney account?</li><li>It's simple to create a Disney account online. You'll just need to provide your: Full email address (youll sign using this email) Password (combination of 6 to 25 characters using at least one letter and number and optionally special characters like ! ? and &) First and last name Birth date Address and ZIP code If you wish to cancel your Disney account youll need to call (714) 520-6222 for assistance. Guests under age 18 must have parent or guardian permission to call.</li></ol></li>
<li><ol><li>Can I use my account from another Disney family Website?</li><li>Yes. If you have previously created a Disney accountdisneyworld.com or disneycruise.com you can use your account on disneyland.com. However you may be required to enter additional information. For additional troubleshooting assistance please email us with your questions.</li></ol></li>
<li><ol><li>What do I do if I am asked to update my password or if I enter a new password and it is not accepted?</li><li>For your security we may ask you to update your password. Be sure to enter a combination of 6 to 25 characters using at least one letter and number and optionally special characters like ! ? or &. If you follow these guidelines when creating a new password and it is not accepted you may be using a word that is considered too common to be secure. Please try again by entering a different password. Always store your password in a safe place and remember that passwords are case sensitive.</li></ol></li>
<li><ol><li>Where can I use the payment method I stored to my Disney account?</li><li>You can store a payment methodlike a credit cardto your Disney account. Storing a payment method allows you to save time during Disneyland website and app transactions including: Dining reservations PhotoPass purchases Select ticket and pass purchases with the Disneyland app The credit card stored in your Disney account for select purchases is separate from the credit card associated with an Annual Passport purchased using the Monthly Payments option for California residents. If you wish to update a Monthly Payments option credit card please call (800) 410-4656 from 8:00 AM to 8:00 PM Pacific Time Monday to Friday. Add or update the payment method that is stored to your Disney account.</li></ol></li>
<li><ol><li>What are you doing with the information I provide for my Disney account?</li><li>We respect your privacy and your concerns about your personal information. We never sell your information. We use your information to complete transactions youve requested and for other purposes in accordance with our privacy policy.</li></ol></li>
<li><ol><li>What information is required to create a Disney account?</li><li>Creating a Disney account is simple. You only need to provide your: Complete email address (this becomes your member name) Password First and last name Birth date Address and ZIP code Guests must be at least 13 years old to create a Disney online account Guests who are under 18 years old with a Disney online account will need to have a parent or guardian link reservations to their account on their behalf. You will always use your complete email address whenever you sign into your Disney online account. When you make a purchase we also require your: Home and billing addresses Phone number Credit card information Ready to get started? Create your Disney account!</li></ol></li>
<li><ol><li>I attempted to reset the password for my Disney account but I did not receive an email. What should I do?</li><li>Please check the junk mail folder in your email account for a message from memberservices@disneyparks.twdc.com. If you do find a message please follow the instructions to reset your password. If our email is not in your junk folder please attempt to reset your password again to double check that you entered the correct email address associated with your Disney account. If you have taken both of these steps and you still do not receive our email please call us at (714) 520-6222 and we will help you access your Disney account. Guests under 18 years of age must have parent or guardian permission to call.</li></ol></li>
<li><ol><li>When do I need to sign into my Disney account?</li><li>You can browse the site view information and experience most multimedia features without signing into your Disney account. However you do need to create an account and sign in if you'd like to purchase tickets view exclusive Annual Passholder content and see special offers and discounts for Annual Passholders. Forget your sign in information? Request that we email your password.</li></ol></li>
<li><ol><li>How can I change my email newsletter and offer & discounts subscriptions?</li><li>You can manage which email newsletters offers and discounts you receive at any time. Simply sign into your Disney account and change your communication preferences.</li></ol></li>
<li><ol><li>How do I install the Adobe Reader browser plug-in?</li><li>Adobe Reader is available as a free download from Adobe Systems Incorporated: Download and install Adobe Reader. To best experience disneyland.com we recommend that your web browser has the Adobe Reader plug-in. Adobe Reader lets you view and print Portable Document Format (.pdf) files. Most major desktop and mobile web browsers come with Adobe Reader already installed so you may not have to add the plug-in.</li></ol></li>
<li><ol><li>What browser plug-ins should I have for disneyland.com?</li><li>To best experience disneyland.com we recommend that your web browser has the Adobe Reader plug-in. Adobe Reader lets you view and print Portable Document Format (.pdf) files. Most major desktop and mobile web browsers come with Adobe Reader already installed so you may not have to add the plug-in. Adobe Reader is available as a free download from Adobe Systems Incorporated: Download and install Adobe Reader.</li></ol></li>
<li><ol><li>Does disneyland.com have a policy on Internet safety?</li><li>Yes. The best form of online safety begins at home with you the parent. We offer you some tips to keep your child safe on the Internet.</li></ol></li>
<li><ol><li>Do you offer a version of disneyland.com for different languages or international regions?</li><li>Yes. Disneyland.com offers the following international versions: USA: English USA: Espanol Canada: English Canada: Francais Australia: English Japan: You can switch between these international versions by selecting one of the links in the International Versions section at the bottom of the page. On a mobile device please open the Show More Link module to see the International Versions.</li></ol></li>
<li><ol><li>What web browser should I use when visiting disneyland.com?</li><li>Disneyland.com is designed for optimal viewing with Chromium-based browsers (such as Google Chrome and Microsoft Edge) Mozilla Firefox and WebKit-based browsers (such as Safari). In addition Disneyland.com supports all modern mobile web browsers including Safari on iOS and Chrome for Mobile on Google Android. We recommend that you update your web browser to the most recent version available. If you are currently using Internet Explorer we recommend that you use another web browser as some web pages may not function properly. Please use these links to upgrade or download a new web browser: Download Microsoft Edge Download Google Chrome Download Mozilla Firefox</li></ol></li>
<li><ol><li>How do I report a problem with disneyland.com?</li><li>Report a problem. We apologize for any difficulties you are having and we'll get back to you as soon as we can. If you are having technical difficulties we recommend that you update your web browser to the most recent version available. If you are currently using Internet Explorer we recommend that you use another web browser as some web pages may not function properly. Please use these links to upgrade your web browser or download a new web browser: Download Microsoft Edge Download Google Chrome Download Mozilla Firefox</li></ol></li>
<li><ol><li>How do I find something specific on disneyland.com?</li><li>Looking for a specific piece of information about the Disneyland Resort? The best way to find what you are looking for is often to use the search box located near the top of most pages on disneyland.comif youre on a mobile device please tap the magnifying glass icon to make the search box appear. All you have to do is type in the keywords that you wish to search for and hit the Enter or Return button on your keyboard. If youre still unable to find what you are looking for please visit our phone directory and give us a call.</li></ol></li>
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