Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Can't download files from ADL Gen2 Blob folder since updating to 1.8.0 #1350

Closed
davidc555 opened this issue May 6, 2019 · 6 comments
Closed
Assignees
Labels
⚙️ azcopy Related to AzCopy integration ❔ external Root cause of this issue is in another component, product, or service
Milestone

Comments

@davidc555
Copy link

Storage Explorer Version: 1.8.0
Platform/OS: Windows 10
Architecture: x64
Regression From: Whatever was before 1.8.0

Bug description
I can no longer download files via the desktop version of Storage Explorer. It still works via the Azure Portal / Data Lake storage explorer.

Steps to Reproduce
I have some files stored in Data Lake Gen 2 blob storage.
Navigate to the folder
Right click on file
Choose to download
Select folder on my computer to save the file.
It then reports that it has failed (see error details below).

Expected Experience
Download the file to my computer like it used to.

Actual Experience
Nothing downloads.

Additional Context
Logs:
2019/05/06 04:09:20 ERR: [P#0-T#0] DOWNLOADFAILED: https://ourhostname.dfs.core.windows.net/test/2019-05-06T01:19:47.6210193Z.json : 000 : File Creation Error The filename, directory name, or volume label syntax is incorrect.
Dst: c:///Users/my.name/Desktop/Reading/2019-05-06T01:19:47.6210193Z.json
2019/05/06 04:09:20 ERR: [P#0-T#0] c:///Users/my.name/Desktop/Reading/2019-05-06T01:19:47.6210193Z.json: 0: Delete File Error -remove C:/Users/my.name/Desktop/Reading/2019-05-06T01:19:47.6210193Z.json: The filename, directory name, or volume label syntax is incorrect.. X-Ms-Request-Id:

2019/05/06 04:09:20 JobID=0007a369-8e3e-8e45-5717-c57f4a6c69e7, Part#=0, TransfersDone=1 of 1
2019/05/06 04:09:20 all parts of Job 0007a369-8e3e-8e45-5717-c57f4a6c69e7 successfully completed, cancelled or paused
2019/05/06 04:09:22 PERF: primary performance constraint is Unknown. States: R: 0, W: 0, F: 0, H: 0, B: 0, S: 0, P: 0, Q: 0, D: 0, T: 0

@MRayermannMSFT
Copy link
Member

Hey @davidc555 , looks like there's an issue in AzCopy that needs to be addressed. I'll open a bug with them later today. For now, you should be able to download your file if you select both it and something else, and then download both.

@MRayermannMSFT MRayermannMSFT added ❔ external Root cause of this issue is in another component, product, or service ⚙️ azcopy Related to AzCopy integration labels May 7, 2019
@MRayermannMSFT MRayermannMSFT added this to the 1.9.0 milestone May 7, 2019
@MRayermannMSFT MRayermannMSFT self-assigned this May 7, 2019
@davidc555
Copy link
Author

OK - thank you. Glad to know it was not just PEBKAC. :)

@MRayermannMSFT
Copy link
Member

Nope, not this time. :)

@MRayermannMSFT MRayermannMSFT modified the milestones: 1.9.0, 1.8.1 May 9, 2019
@MRayermannMSFT
Copy link
Member

Hey @davidc555, we shipped 1.8.1 today and it contains a fix for this. I'm going to go ahead and close the issue. 😄

@Lharri11
Copy link

Hey there @MRayermannMSFT, this same issue is now occurring for me in version 1.11.1. All issues are identical to what was described by OP. I believe 1.11.1 was released on 12/5/2019 - is there any way you could open another bug for this? Thanks in advance!

@Kapster17
Copy link

Hey there ....I see the same issue with 1.11.2 (AzCopy ver 10.3.2)
DOWNLOADFAILED:
File Creation Error The filename, directory name, or volume label syntax is incorrect.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
⚙️ azcopy Related to AzCopy integration ❔ external Root cause of this issue is in another component, product, or service
Projects
None yet
Development

No branches or pull requests

4 participants