Loop crashes

[seflower]

Describe the bug
My son’s loop crashes and will not stay up while I am close to him. If I walk away to another room it will stay up but still red loop. Says Omnipod dash has no signal. The pod before this one has same issue. Worked for 12 hours, then during the night about 10 pm it stopped looping and said pod signal failure. I have seen the time date off several times, since the time change. And I’ve checked his setting every time and the automatic time change is toggled on and set to New York eastern time zone. Tonight it worked great all evening until my son bolus a snack in his bedroom at 9:45, at 9:46 pod signal failure can be seen on the repost, says the “pod has disconnected from us” and another thing I think is related is the Dexcom share always says “internet server down” unable to share every time I turn on the WiFi on his phone. As soon as I put back on cellular beats, the share works again. So I have to leave the WiFi off completely for Dexcom to work. There is definitely some type of signal connection problem and I need help please.






Loop Report 2024-04-11 03:36:44-04:00.pdf
Loop Report 2024-04-11 03:36:44-04:00.pdf

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It’s 778 pages long. I can try to email it directly but will not link here
To Reproduce
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4. See error

Expected behavior
I expect loop to not crash

Screenshots
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Phone

• Hardware: [e.g. iPhone 15
• OS Version: [e.g. iOS 17

Loop Version

• Version Number: just finished new build last week because of connectivity problems with his last phone, I bought at brand new phone, made a brand new loop, still not working
• Repo: [LoopKit/Loop, Katie, etc]

CGM

• Device: [e.g. Dexcom G7
• Manager app: [e.g. Dexcom App

Pump

• Manufacturer: [e.g. Omnipod

• Model: [e.g.Daah
  Loop Report 2024-04-11 03:36:44-04:00.pdf

• Firmware version: [e.g. 2.3A 1.1 0B 0B]

Additional context
Add any other context about the problem here.

[seflower]

Brantley is 14 and very active baseball player, we have been struggling with loop crashing for several weeks now, I have lost hours of sleep doing countless builds to try and fix it, bought a brand new phone. Nothing stays fixed, eventually the loop crashes within a week every time.