/
checkchatstatus.php
172 lines (142 loc) · 6.69 KB
/
checkchatstatus.php
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<?php
header('Content-type: application/json');
$activated = 'false';
$result = 'false';
$ott = '';
$ru = '';
$tpl = erLhcoreClassTemplate::getInstance('lhchat/checkchatstatus.tpl.php');
$tpl->set('theme',false);
if (isset($Params['user_parameters_unordered']['theme']) && ($themeId = erLhcoreClassChat::extractTheme($Params['user_parameters_unordered']['theme'])) !== false) {
try {
$theme = erLhAbstractModelWidgetTheme::fetch($themeId);
$theme->translate();
$tpl->set('theme',$theme);
} catch (Exception $e) {
}
} else {
$defaultTheme = erLhcoreClassModelChatConfig::fetch('default_theme_id')->current_value;
if ($defaultTheme > 0) {
try {
$theme = erLhAbstractModelWidgetTheme::fetch($defaultTheme);
$theme->translate();
$tpl->set('theme',$theme);
} catch (Exception $e) {
}
}
}
$responseArray = array();
try {
$db = ezcDbInstance::get();
$db->beginTransaction();
$chat = erLhcoreClassModelChat::fetch($Params['user_parameters']['chat_id']);
if ($chat instanceof erLhcoreClassModelChat && $chat->hash === $Params['user_parameters']['hash']) {
// Main unasnwered chats callback
if ( $chat->na_cb_executed == 0 && $chat->status == erLhcoreClassModelChat::STATUS_PENDING_CHAT && erLhcoreClassModelChatConfig::fetch('run_unaswered_chat_workflow')->current_value > 0) {
$delay = time()-(erLhcoreClassModelChatConfig::fetch('run_unaswered_chat_workflow')->current_value*60);
if ($chat->time < $delay) {
erLhcoreClassChatWorkflow::unansweredChatWorkflow($chat);
}
}
if ( $chat->nc_cb_executed == 0 && $chat->status == erLhcoreClassModelChat::STATUS_PENDING_CHAT) {
$department = $chat->department;
if ($department !== false) {
$options = $department->inform_options_array;
$delay = time()-$department->inform_delay;
if ($chat->time < $delay) {
erLhcoreClassChatWorkflow::newChatInformWorkflow(array('department' => $department,'options' => $options),$chat);
}
} else {
$chat->nc_cb_executed = 1;
$chat->updateThis(array('update' => array('nc_cb_executed')));
}
}
$contactRedirected = false;
if ($chat->status == erLhcoreClassModelChat::STATUS_PENDING_CHAT) {
$department = $chat->department;
if ($department !== false) {
$delay = time()-$department->delay_lm;
if ($department->delay_lm > 0 && $chat->pnd_time < $delay) {
$baseURL = (isset($Params['user_parameters_unordered']['mode']) && $Params['user_parameters_unordered']['mode'] == 'widget') ? erLhcoreClassDesign::baseurl('chat/chatwidget') : erLhcoreClassDesign::baseurl('chat/startchat');
$ru = $baseURL.'/(department)/'.$department->id.'/(offline)/true/(leaveamessage)/true/(chatprefill)/'.$chat->id.'_'.$chat->hash;
$msg = new erLhcoreClassModelmsg();
$msg->msg = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/checkchatstatus','Visitor has been redirected to contact form');
$msg->chat_id = $chat->id;
$msg->user_id = -1;
$msg->time = time();
erLhcoreClassChat::getSession()->save($msg);
// We do not store last msg time for chat here, because in any case none of opeators has opened it
$contactRedirected = true;
if ($chat->status_sub != erLhcoreClassModelChat::STATUS_SUB_CONTACT_FORM) {
$chat->status_sub = erLhcoreClassModelChat::STATUS_SUB_CONTACT_FORM;
$chat->updateThis(array('update' => array('status_sub')));
}
} else {
if (erLhcoreClassModelChatConfig::fetchCache('disable_live_autoassign')->current_value == 0) {
erLhcoreClassChatWorkflow::autoAssign($chat,$department, array('user_init' => true));
}
}
}
}
if ( erLhcoreClassChat::isOnline($chat->dep_id,false,array('online_timeout' => (int)erLhcoreClassModelChatConfig::fetch('sync_sound_settings')->data['online_timeout'])) ) {
$tpl->set('is_online',true);
} else {
$tpl->set('is_online',false);
}
if ( $chat->chat_initiator == erLhcoreClassModelChat::CHAT_INITIATOR_PROACTIVE ) {
$tpl->set('is_proactive_based',true);
} else {
$tpl->set('is_proactive_based',false);
}
if ($chat->status == erLhcoreClassModelChat::STATUS_ACTIVE_CHAT) {
$activated = 'true';
$tpl->set('is_activated',true);
} else {
$tpl->set('is_activated',false);
}
if ($chat->status == erLhcoreClassModelChat::STATUS_CLOSED_CHAT) {
$activated = 'true';
$tpl->set('is_closed',true);
$responseArray['closed'] = true;
} else {
$tpl->set('is_closed',false);
}
if ($chat->status_sub == erLhcoreClassModelChat::STATUS_SUB_CONTACT_FORM && $contactRedirected == false) {
$activated = 'false';
$department = $chat->department;
if ($department !== false) {
$baseURL = (isset($Params['user_parameters_unordered']['mode']) && $Params['user_parameters_unordered']['mode'] == 'widget') ? erLhcoreClassDesign::baseurl('chat/chatwidget') : erLhcoreClassDesign::baseurl('chat/startchat');
$ru = $baseURL.'/(department)/'.$department->id.'/(offline)/true/(leaveamessage)/true/(chatprefill)/'.$chat->id.'_'.$chat->hash;
$msg = new erLhcoreClassModelmsg();
$msg->msg = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/checkchatstatus','Visitor has been redirected to contact form');
$msg->chat_id = $chat->id;
$msg->user_id = -1;
$msg->time = time();
erLhcoreClassChat::getSession()->save($msg);
// We do not store last msg time for chat here, because in any case none of opeators has opened it
}
}
$tpl->set('chat', $chat);
} else {
$responseArray['error'] = 'false';
$responseArray['result'] = '';
$responseArray['activated'] = 'true';
$responseArray['closed'] = true;
echo json_encode($responseArray);
exit;
}
$db->commit();
} catch (Exception $e) {
$db->rollback();
exit;
}
$responseArray['error'] = 'false';
$responseArray['ru'] = $ru;
$responseArray['ott'] = $ott;
$responseArray['result'] = $tpl->fetch();
$responseArray['activated'] = $activated;
$responseArray['uid'] = (int)$chat->user_id;
$responseArray['status'] = (int)$chat->status;
erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.checkchatstatus',array('chat' => & $chat, 'response' => & $responseArray));
echo json_encode($responseArray);
exit;
?>