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[BUG] Issue with File Opening/Downloading in Leantime Application #2439

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Frubilarc opened this issue Mar 25, 2024 · 1 comment
Open

[BUG] Issue with File Opening/Downloading in Leantime Application #2439

Frubilarc opened this issue Mar 25, 2024 · 1 comment

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@Frubilarc
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Hello,

I hope you're having a great day. I'm reaching out to you regarding the following matter.

On Thursday, 14/03, users of our Leantime tool, which is hosted on our Cloudron platform, reported encountering issues with opening/downloading files from the application.

We kindly request your assistance in resolving this matter promptly to ensure uninterrupted user productivity.

I tried again from another browser and the issue persists.

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I will send you the step-by-step process I follow to download the documents and the error message I receive.

I log into Leantime and navigate to the projects:

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Then I select an activity:

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I try to download any of these files associated with the activity:

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But when I attempt to download:

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I encounter the following error:

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I have already tried with another browser and the problem persists.

@gramakri
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This should be resolved by #2431

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