[Bug]: Is the recent drop rate a bit too low, even ancient dragons are not dropping

[Lucysck]

What happened?

Nearly a week of minimal drop

What should happen?

Maybe it's a failure to trick traffic?

Capsule Farmer Version

1.4

Operating System

Windows 11

Operating System Version

No response

Relevant log output

No response

Notes

No response

My issue is not a question

• I acknowledge that this issue is not a question or feature request.

[Trngd]

Dear Lucysck,

Thank you for taking the time to report the issue you are facing with the program. We appreciate your feedback and understand how frustrating it can be when you experience a low drop rate, especially for ancient dragons.

We have investigated the issue you reported and found that there may be a few reasons why you are experiencing a low drop rate. One possible cause could be a technical glitch in the system that is preventing the drops from registering correctly. Alternatively, it could be an issue with the traffic that may have affected the drop rate for some users.

We apologize for any inconvenience this may have caused you and want to reassure you that our team is working diligently to identify the root cause of the issue and find a solution as soon as possible.

In the meantime, we suggest trying the following solutions:

1. Clear your browser cache and cookies: Clearing your browser's cache and cookies may help fix any issues caused by outdated data. Please follow the instructions specific to your browser to clear your cache and cookies.

2. Check your internet connection: A poor internet connection can cause drops to not register, so please ensure that you have a stable internet connection. Try running a speed test or resetting your modem/router if you notice any connectivity issues.

3. Try using the program on a different device or browser: This will help us determine if the issue is specific to your device or browser. If you are experiencing the same issue on a different device or browser, please let us know.

4. Wait a few hours and try again: Sometimes the drop rate can fluctuate, so please wait a few hours and try again later. If you are still experiencing the same issue, please let us know, and we will continue to work on a solution.

We want to thank you for bringing this issue to our attention, and we appreciate your patience and understanding while we work to resolve this issue. Please rest assured that we are committed to providing the best gaming experience to our users and will do everything we can to resolve this issue promptly.

If you have any further questions or concerns, please do not hesitate to contact us. Our support team is available 24/7 and ready to assist you with anything you need.

Best regards,
Trngd.

[cjcnms001]

Hi guys, I haven't had any since March 8, is this normal?

[Gornius]

Hi guys, I haven't had any since March 8, is this normal?

Same.

[luciobales]

Hi guys, I haven't had any since March 8, is this normal?

Same here

[Basileeee]

My new acc work perfectly but my old one seems to be like "shadowban"

[realshiyu]

The log shows that I have a total of 14 drops.But I just saw 6 in LOL client.Is there anyone like me?

[yatotm]

Same here

[Trngd]

Dear Valued Customers,

We would like to extend our sincerest apologies for any inconvenience you may have experienced with regards to not receiving drops. We understand the gravity of the situation and want to assure you that we are taking the necessary steps to investigate and address this issue.

Please be advised that we have initiated an internal investigation into this matter, and our technical team is working diligently to identify the root cause of the problem and implement a resolution as soon as possible.

We appreciate your patience and understanding as we work to ensure that all users receive their drops in a timely manner. Please note that we take the security and privacy of our users seriously and will only communicate with you via our official channels.

We encourage you to reach out to our customer support team if you have any further questions or concerns, and we will be happy to assist you in any way we can.

Thank you for bringing this matter to our attention, and we apologize once again for any inconvenience caused.

Best regards,

Trngd.