Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Cannot run program after installation due to missing settings.json file #13

Open
Skyyblaze opened this issue Sep 29, 2020 · 4 comments
Open
Labels
bug Something isn't working

Comments

@Skyyblaze
Copy link

After installing the program I'm unable to run it with the following error:

image

When checking the installation folder settings.json seems to be missing entirely.

@James231
Copy link
Owner

James231 commented Oct 4, 2020

@Skyyblaze - Does your Windows account have Administrator privledges? This is required to use the app.

If it does please could you answer the following questions, and then I might be able to suggest a fix:

  1. When you start the app, do you see a 'User Account Control' dialog? Something like this: https://imgur.com/a/fuUKCWr
  2. Navigate to the installation folder. It should be C:\Program Files (x86)\Start Menu Manager. You should see the file Start Menu Manager.exe here. Do you also see a settings.json file? If yes, please post the contents of the settings.json file here.
  3. Are you able to access the Start Menu shortcut folder. It should be at the path C:\ProgramData\Microsoft\Windows\Start Menu\Programs.

Thanks.

@Skyyblaze
Copy link
Author

@Skyyblaze - Does your Windows account have Administrator privledges? This is required to use the app.

If it does please could you answer the following questions, and then I might be able to suggest a fix:

1. When you start the app, do you see a 'User Account Control' dialog? Something like this: https://imgur.com/a/fuUKCWr

2. Navigate to the installation folder. It should be `C:\Program Files (x86)\Start Menu Manager`. You should see the file `Start Menu Manager.exe` here. Do you also see a `settings.json` file? If yes, please post the contents of the `settings.json` file here.

3. Are you able to access the Start Menu shortcut folder. It should be at the path `C:\ProgramData\Microsoft\Windows\Start Menu\Programs`.

Thanks.

Thanks for trying to help!

I do have administrative privileges on my account and system, to answer your other questions:

1: Yes I see a UAC prompt and the app starts elevated.
2: As mentioned before I do not see a settings.json file next to the .exe, the file simply doesn't exist.
3: Yes I can access the folder just fine.

Any help is appreciated 😄

One thing I thought of that might throw the program off, my system is one of these very rare edge-cases where my Windows partition actually isn't C: but has another drive-letter.

This happened back when I upgraded from Win7 to Win10 due to some dual-boot shenanigans I had going on but I never had any issues in the 5 or so years I've been running this install so I never bothered to "fix" it.

@James231
Copy link
Owner

James231 commented Oct 4, 2020

This happened back when I upgraded from Win7 to Win10 due to some dual-boot shenanigans I had going on but I never had any issues in the 5 or so years I've been running this install so I never bothered to "fix" it.

Ah, that will be the problem. I'll look into it and might get a fix into version 1.1 (which should be released by December).

@James231 James231 added the bug Something isn't working label Oct 4, 2020
@Skyyblaze
Copy link
Author

This happened back when I upgraded from Win7 to Win10 due to some dual-boot shenanigans I had going on but I never had any issues in the 5 or so years I've been running this install so I never bothered to "fix" it.

Ah, that will be the problem. I'll look into it and might get a fix into version 1.1 (which should be released by December).

Alright I'm glad we could pinpoint the cause no matter if you can fix it or not. If you can I'm super looking forward to 1.1 also for Steam support, thanks for the hard work! 😄

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working
Projects
None yet
Development

No branches or pull requests

2 participants