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Inbox deletion: warn users more warnier #551

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moggers87 opened this issue Oct 31, 2020 · 0 comments
Open

Inbox deletion: warn users more warnier #551

moggers87 opened this issue Oct 31, 2020 · 0 comments

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@moggers87
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Very very occasionally we get a user who has deleted an inbox despite our warnings and submits a support request asking for an inbox to be restored to their account.

I don't really want to remove or change how deleting an inbox currently works: that will confuse users and remove a feature that was actually being asked for.

There are a couple of things we could do to make users think twice:

  • ask them to type "I understand" in a text box
  • offer an "empty and disable" (i.e. soft delete) button next to the delete button

Current warning:

Screengrab from 2020-10-31 16:20:39

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