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Videos in multiple articles are not playable in Firefox #7317

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pepelsbey opened this issue Sep 16, 2023 · 4 comments · May be fixed by #7758
Closed

Videos in multiple articles are not playable in Firefox #7317

pepelsbey opened this issue Sep 16, 2023 · 4 comments · May be fixed by #7758
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@una
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bug Something on the site is broken! P2 A normal priority task. This is the default for most issues.

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@pepelsbey
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pepelsbey commented Sep 16, 2023 •
edited

Describe the bug

The following articles have videos that could not be played in Firefox on any platform because they’re encoded as HEVC/H.265:

To Reproduce

Steps to reproduce the behavior:

  1. Go to the article in the latest Firefox (119)
  2. See “No video with supported format found” error

Expected behavior

Videos available in Firefox

Screenshots

image image

Desktop:

  • OS: macOS 14.0
  • Browser: Firefox
  • Version: 119.0 (64-bit)

Smartphone:

  • Device: Pixel 3a
  • OS: Android 12
  • Browser: Firefox
  • Version: 119.0

Additional context

Firefox doesn’t support HEVC/H.265 format yet. For better compatibility, it’s better to encode videos to H.264.
@pepelsbey pepelsbey added bug Something on the site is broken! P2 A normal priority task. This is the default for most issues. labels Sep 16, 2023
@pepelsbey
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@tropicadri, I believe you’re the author of the article

@tropicadri
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I am the author of the article, however I don't own the videos, they come from this article: https://developer.chrome.com/blog/entry-exit-animations/ I'm guessing they don't work there either? I'll pass the issue to Una in case she can fix them. Thanks.

@tropicadri tropicadri assigned una and unassigned tropicadri Oct 30, 2023
@pepelsbey
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Yes, the pictures are broken in another article, too.

@pepelsbey pepelsbey changed the title Videos in the “New in Chrome 117” article are not playable in Firefox Videos in multiple articles are not playable in Firefox Nov 4, 2023
@una una mentioned this issue Nov 6, 2023
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@dstmarthe
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Thanks for raising this. We’re moving to a new platform and so we’ll fix this over there. I’ve moved the issue and relevant comments to our new tracker and you can see it at: https://issuetracker.google.com/issues/309981768

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