Dashboard/Jobs/Templates: Improve how we display data

[em-herrick]

Description

Current goal: synthesizing user feedback and developing implementation plan

Message information is hard to find, displayed on a few different pages in different formats, and are questionably accurate (e.g. delayed). How can we better organize schedule and sent message information to be more useful to different users?

Hypothesis is that users need message information organized by:

• Individual jobs
• Individual Users
• Templates or folders - across relevant jobs and senders
• Service(s)

We will display scheduled and sent information on the following pages:

• Dashboard
• Activity/Jobs
• Templates (emerging)

Delivery Outcomes

Decrease confusion of where to find sent and scheduled messages, their delivery status, and what these statuses mean, measured by more partner agencies using this status information in their outreach and outcome tracking activities.

Features (in order of priority/focus)

NOW:
Improve API Endpoints for front-end usage

• API Research - Notification Stats by User / Service #1529
• API data endpoints for dashboard #1413
• New API endpoint: number of failed and delivered messages in a service by day for a week (7 days) notifications-api#1006 (comment)

Ship: Allowance Countdown with Chart JS

• Visualization tools: A recent activity bar chart that displays the total messages allowance #1544

Ship: 7-day service-level dashboard data viz

• New API endpoint: number of failed and delivered messages in a service by day for a week (7 days) notifications-api#1006
• User story: View Dashboard as a User #1492

Ship: 7-day indvidual-level dashboard data viz

• New API endpoint: individual level activity; number of failed and delivered by day for a week (per user) notifications-api#1008

---

NEXT:
Ship: Yearly (month-by-month) service-level dashboard data viz

• New API endpoint: Failed and delivered messages by month (notification_status) notifications-api#1007

---

DONE:
Feature: Research and Testing

• User testing: Dashboard/delivery status #1288
• Dashboard/Activity wireframe for User Testing #1297
• Organize Dashboard/Activity Status user feedback #1482

[maomeara63]

• Review statuses returned by AWS and how they are used in Notify (in app and in reports)
• Map returned statuses to desired state to be presented to partners
• Provide description of what is in each state
• Review documentation
• Implement

[em-herrick]

Clickable prototype here: https://www.figma.com/proto/aAWhlPzOP6kfVFnCCAfSZZ/notify.gov?page-id=3047%3A4396&type=design&node-id=3047-4580&viewport=1545%2C-388%2C0.39&t=hcILYUjGtf62EHzn-1&scaling=min-zoom&starting-point-node-id=3047%3A4580