Review previous usertesting.com sessions

[tdlowden]

Purpose

We want to have as much context about user experience for new features and/or bug fixes, but we're not sure how to do that.

Given above existence of user testing sessions, conducting a review with notes is needed to provide factual knowledge on future steps.

2 weeks of effort has been allocated and once compete, findings will be demonstrated and specific future actions will be decided.

Acceptance Criteria

• GIVEN there is a folder of recorded sessions
  WHEN 2 weeks expires
  THEN a review will have been completed
  AND a summary notes doc will be completed
  AND stories covering future action are created if needed

Background

there were usertesting.com sessions done as a compliance requirement in 2023

Sketch

Tim will review and try to pull insights either for immediate actions or to keep in mind for eventual catalog rebuild effort