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Volumey Closes after putting PC to sleep #57

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PedroHorace opened this issue Jul 13, 2023 · 5 comments
Open

Volumey Closes after putting PC to sleep #57

PedroHorace opened this issue Jul 13, 2023 · 5 comments
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bug Something isn't working

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@PedroHorace
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Whenever I put my PC to sleep or just let it idle into sleeo, when I wake it back up it has closed. I've looked at my power settings and nothing indicates that any app should close when putting my PC to sleep. If this is an issue with my PC then any help is welcome but I am still wondering if it's the app. Anyone else have this issue?

@zonkuz
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zonkuz commented Jul 15, 2023

I'm having this problem as well. It started a few weeks ago and have no idea what triggered it. I've checked all my settings as well and everything seems in order. I really love this program and hope there is a fix for this.

@G-Stas
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G-Stas commented Jul 21, 2023

Do you have any Volumey.exe.dmp crashdumps under the {systemdrive}:\Users{user}\AppData\Local\CrashDumps? If so, could you please upload it somewhere so I could check it? It shouldn't contain any private data.
What are your Windows versions?
Could you write "powercfg /a" in cmd.exe and paste the output here?

@G-Stas G-Stas added the bug Something isn't working label Jul 21, 2023
@G-Stas
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G-Stas commented Jul 21, 2023

Also, please do the same steps I described here to collect additional logs from the Windows and paste logs here:
#58 (comment)

@PedroHorace
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PedroHorace commented Jul 22, 2023

I did not get a dump file.

Windows version: image

I got this after pasting "powercfg /a" into cmd:

The following sleep states are available on this system:
Standby (S3)

The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.

Standby (S2)
    The system firmware does not support this standby state.

Hibernate
    Hibernation has not been enabled.

Standby (S0 Low Power Idle)
    The system firmware does not support this standby state.

Hybrid Sleep
    Hibernation is not available.

Fast Startup
    Hibernation is not available.

@Hard-Wired
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Same problems here. After system sleep or hibernation, the app still appears in the system tray, but is non-responsive and eventually closes/crashes. I went through my .dmp file as well and there seems to be nothing there, which is very strange.

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4 participants