/
communication-with-your-customer.html
166 lines (151 loc) · 11.4 KB
/
communication-with-your-customer.html
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
<!DOCTYPE html>
<html lang="en">
<head>
<link href='//fonts.googleapis.com/css?family=Source+Sans+Pro:300,400,700,400italic' rel='stylesheet' type='text/css'>
<link rel="stylesheet" type="text/css" href="http://www.emadmokhtar.com/theme/stylesheet/style.min.css">
<link rel="stylesheet" type="text/css" href="http://www.emadmokhtar.com/theme/stylesheet/pygments.min.css">
<link rel="stylesheet" type="text/css" href="http://www.emadmokhtar.com/theme/stylesheet/font-awesome.min.css">
<link href="http://www.emadmokhtar.com/feeds/all.atom.xml" type="application/atom+xml" rel="alternate" title="Emad Mokhtar's Framework Atom">
<link href="http://www.emadmokhtar.com/feeds/all.rss.xml" type="application/rss+xml" rel="alternate" title="Emad Mokhtar's Framework RSS">
<link rel="shortcut icon" href="http://www.emadmokhtar.com/images/favicon.ico" type="image/x-icon">
<link rel="icon" href="http://www.emadmokhtar.com/images/favicon.ico" type="image/x-icon">
<meta charset="utf-8" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<meta name="robots" content="" />
<meta name="author" content="EmadMokhtar" />
<meta name="description" content="Today I was having a flight from Egypt, Cairo International Airport to Kuwait International Airport and when the airplane was almost reach Kuwait the pilot keep flying in circles and never enter the Kuwaiti boards and fly to the Arabian Gulf for 15 minutes we are wondering Why is he flying in all direction but not the one to Kuwait? This situation give me a sight for How your customer will feel when you haven’t or stop giving him/her information about the software. s/he’ll keep wondering what is he doing to my product? Is it done? Is it won’t be done? and sometimes his/her mind will go to the opposite direction of what you are doing. Finally we found that there is a sandstorm at Kuwait International Airport and the visibility is zero and we can’t land, so we changed our direction to Dubai Airport to land there and what for the sandstorm to stop so we can get back. None of us thing in this. The part above I wrote while I’m sitting on floor beside the power socket to charge my laptop s I can write these thoughts and here …" />
<meta name="keywords" content="development, software">
<meta property="og:site_name" content="Emad Mokhtar's Framework"/>
<meta property="og:title" content="Communication with your customer"/>
<meta property="og:description" content="Today I was having a flight from Egypt, Cairo International Airport to Kuwait International Airport and when the airplane was almost reach Kuwait the pilot keep flying in circles and never enter the Kuwaiti boards and fly to the Arabian Gulf for 15 minutes we are wondering Why is he flying in all direction but not the one to Kuwait? This situation give me a sight for How your customer will feel when you haven’t or stop giving him/her information about the software. s/he’ll keep wondering what is he doing to my product? Is it done? Is it won’t be done? and sometimes his/her mind will go to the opposite direction of what you are doing. Finally we found that there is a sandstorm at Kuwait International Airport and the visibility is zero and we can’t land, so we changed our direction to Dubai Airport to land there and what for the sandstorm to stop so we can get back. None of us thing in this. The part above I wrote while I’m sitting on floor beside the power socket to charge my laptop s I can write these thoughts and here …"/>
<meta property="og:locale" content="en_US"/>
<meta property="og:url" content="http://www.emadmokhtar.com/communication-with-your-customer.html"/>
<meta property="og:type" content="article"/>
<meta property="article:published_time" content="2012-03-10 23:34:00+03:00"/>
<meta property="article:modified_time" content=""/>
<meta property="article:author" content="http://www.emadmokhtar.com/author/emadmokhtar.html">
<meta property="article:section" content="Developer"/>
<meta property="article:tag" content="development"/>
<meta property="article:tag" content="software"/>
<meta property="og:image" content="http://www.emadmokhtar.com/images/profile.jpg">
<title>Emad Mokhtar's Framework – Communication with your customer</title>
</head>
<body>
<aside>
<div>
<a href="http://www.emadmokhtar.com">
<img src="http://www.emadmokhtar.com/images/profile.jpg" alt="" title="">
</a>
<h1><a href="http://www.emadmokhtar.com"></a></h1>
<p>Geek developer who's in search of code perfection.</p>
<nav>
<ul class="list">
<li><a href="http://www.emadmokhtar.com">Blog</a></li>
<li><a href="http://www.emadmokhtar.com/pages/podcasts.html#podcasts">Podcasts</a></li>
<li><a href="http://www.emadmokhtar.com/pages/projects.html#projects">Projects</a></li>
<li><a href="https://emadmokhtar.github.io/resume" target="_blank">Resume</a></li>
</ul>
</nav>
<ul class="social">
<li><a class="sc-envelope-o" href="mailto:emad@emadmokhtar.com" target="_blank"><i class="fa fa-envelope-o"></i></a></li>
<li><a class="sc-github" href="https://www.github.com/EmadMokhtar" target="_blank"><i class="fa fa-github"></i></a></li>
<li><a class="sc-linkedin" href="https://www.linkedin.com/in/emadmokhtar/" target="_blank"><i class="fa fa-linkedin"></i></a></li>
<li><a class="sc-stack-overflow" href="http://stackoverflow.com/users/373051/emad-mokhtar" target="_blank"><i class="fa fa-stack-overflow"></i></a></li>
<li><a class="sc-facebook" href="https://www.facebook.com/emadmokhtarframework/" target="_blank"><i class="fa fa-facebook"></i></a></li>
<li><a class="sc-twitter" href="https://twitter.com/emadmokhtar" target="_blank"><i class="fa fa-twitter"></i></a></li>
</ul>
</div>
</aside>
<main>
<nav>
<a href="http://www.emadmokhtar.com">Home</a>
<a href="https://emadmokhtar.github.io/resume">Resume</a>
<a href="http://www.emadmokhtar.com/feeds/all.atom.xml">Atom</a>
<a href="http://www.emadmokhtar.com/feeds/all.rss.xml">RSS</a>
</nav>
<article>
<header>
<h1 id="communication-with-your-customer">Communication with your customer</h1>
<p>Posted on Sat 10 March 2012 in <a href="http://www.emadmokhtar.com/category/developer.html">Developer</a> <b>Read in 2 min.</b></p>
</header>
<div>
<p><img alt="people sleeping on the floor at airport" src="http://www.emadmokhtar.com/images/pict0554.jpg"></p>
<p>Today I was having a flight from Egypt, Cairo International Airport to
Kuwait International Airport and when the airplane was almost reach
Kuwait the pilot keep flying in circles and never enter the Kuwaiti
boards and fly to the Arabian Gulf for 15 minutes we are wondering Why
is he flying in all direction but not the one to Kuwait?</p>
<p>This situation give me a sight for How your customer will feel when you
haven’t or stop giving him/her information about the software. s/he’ll
keep wondering what is he doing to my product? Is it done? Is it won’t
be done? and sometimes his/her mind will go to the opposite direction
of what you are doing.</p>
<p>Finally we found that there is a sandstorm at Kuwait International
Airport and the visibility is zero and we can’t land, so we changed our
direction to Dubai Airport to land there and what for the sandstorm to
stop so we can get back. None of us thing in this.</p>
<p>The part above I wrote while I’m sitting on floor beside the power
socket to charge my laptop s I can write these thoughts and here I’m
from another date and time after one week from this journey sitting on
my couch continue writing this post, as I felt and saw the final result
of what the airline did to us, after suffering from lack of information
and even if we got it we get it too late, after we landed at the
destination everyone forgive the airline because it deliver what we
want, we want to get home have some rest in our bed, we want to get home
whatever it takes and this what the airline did but with so mistakes but
after it did it we become a happy customers.</p>
<p><strong>The bottom line:</strong> keep communicate with your customers and tell them
what you’re doing even if it’s not the best way to do it or what you’re
facing right now, and remember what the customer want is the most
important goal you must get it whatever whenever however.</p>
</div>
<div class="tag-cloud">
<p>
<a href="http://www.emadmokhtar.com/tag/development.html">development</a>
<a href="http://www.emadmokhtar.com/tag/software.html">software</a>
</p>
</div>
<div id="disqus_thread"></div>
<script type="text/javascript">
var disqus_shortname = 'emadmokhtarsframework';
(function() {
var dsq = document.createElement('script'); dsq.type = 'text/javascript'; dsq.async = true;
dsq.src = '//' + disqus_shortname + '.disqus.com/embed.js';
(document.getElementsByTagName('head')[0] || document.getElementsByTagName('body')[0]).appendChild(dsq);
})();
</script>
<noscript>Please enable JavaScript to view the <a href="https://disqus.com/?ref_noscript" rel="nofollow">comments powered by Disqus.</a></noscript>
</article>
<footer>
<p>© Emad Mokhtar </p>
<p>Built using <a href="http://getpelican.com" target="_blank">Pelican</a> - <a href="https://github.com/alexandrevicenzi/flex" target="_blank">Flex</a> theme by <a href="http://alexandrevicenzi.com" target="_blank">Alexandre Vicenzi</a></p> </footer>
</main>
<!-- Google Analytics -->
<script type="text/javascript">
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
ga('create', 'UA-11401860-2', 'auto');
ga('send', 'pageview');
</script>
<!-- End Google Analytics -->
<script type="application/ld+json">
{
"@context": "http://schema.org",
"@type": "BlogPosting",
"name": "Communication with your customer",
"headline": "Communication with your customer",
"datePublished": "2012-03-10 23:34:00+03:00",
"dateModified": "",
"author": {
"@type": "Person",
"name": "EmadMokhtar",
"url": "http://www.emadmokhtar.com/author/emadmokhtar.html"
},
"image": "http://www.emadmokhtar.com/images/profile.jpg",
"url": "http://www.emadmokhtar.com/communication-with-your-customer.html",
"description": "Today I was having a flight from Egypt, Cairo International Airport to Kuwait International Airport and when the airplane was almost reach Kuwait the pilot keep flying in circles and never enter the Kuwaiti boards and fly to the Arabian Gulf for 15 minutes we are wondering Why is he flying in all direction but not the one to Kuwait? This situation give me a sight for How your customer will feel when you haven’t or stop giving him/her information about the software. s/he’ll keep wondering what is he doing to my product? Is it done? Is it won’t be done? and sometimes his/her mind will go to the opposite direction of what you are doing. Finally we found that there is a sandstorm at Kuwait International Airport and the visibility is zero and we can’t land, so we changed our direction to Dubai Airport to land there and what for the sandstorm to stop so we can get back. None of us thing in this. The part above I wrote while I’m sitting on floor beside the power socket to charge my laptop s I can write these thoughts and here …"
}
</script></body>
</html>