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“OwlPlug” is damaged and can’t be opened. #60

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CrimsonFlash opened this issue Jan 12, 2021 · 3 comments
Closed

“OwlPlug” is damaged and can’t be opened. #60

CrimsonFlash opened this issue Jan 12, 2021 · 3 comments
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@CrimsonFlash
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CrimsonFlash commented Jan 12, 2021

Fresh downloaded file doesn't open. Running xattr -cr on the app in terminal fixes the issue, however.

This is in macOS 10.13.6, not sure if it affects other versions.

@DropSnorz
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Hi @CrimsonFlash. I agree, this is a really annoying error and it's not anymore scoped to macOS Catalina only... The solution I found is to notarize the app by joining the Apple developer program. Unfortunately, It's not really affordable for me now 😢 (see #31)

@DropSnorz
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DropSnorz commented Apr 26, 2021

The app is not notarized by Apple and flagged as downloaded from the internet (MacOs put it in quarantine).
You can fix this by following a simple procedure described here: https://github.com/DropSnorz/OwlPlug/wiki/Troubleshooting

sudo xattr -rd com.apple.quarantine /Applications/OwlPlug.app/

Hope it helps 🙂

@DropSnorz
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From #194

I have reports from macOS Ventura users about restrictions far heavier for non-notarized app. The procedure seems to be the following for Ventura (but needs confirmation)

  • Attempting to run OwlPlug may show a window explaining it cannot be opened because "Apple cannot check it for malicious software." Click Ok.
  • Open System Preferences and select Security & Privacy.
  • If the padlock in the bottom left is locked, click it and authenticate to unlock it.
  • Next to the message explaining the app "was blocked from use because it is not from an identified developer," click Open >Anyway.
  • Close System Preferences.
  • Run the app.
  • A notice will reiterate the warning about an inability to check if it is malicious each time you run the app. Click Open.

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