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Connection failed: ('Connection aborted.', TimeoutError('The write operation timed out')) #78

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tomozilla opened this issue Sep 1, 2023 · 2 comments
Open

Connection failed: ('Connection aborted.', TimeoutError('The write operation timed out')) #78

tomozilla opened this issue Sep 1, 2023 · 2 comments

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@tomozilla
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When I called for documentation translation for about 15MB, it failed to upload. Docs less than 10MB is usually fine.

Translate the document

translator.translate_document_from_filepath(
input_path,
output_path,
source_lang=SOURCE_LANGUAGE,
target_lang=TARGET_LANGUAGE,
glossary = my_glossary
)
@JanEbbing
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Hey, are you using the free API or Pro? Our size limits are documented here (Sorry for not having them under the other API docs, we are in the process of fixing them.)

@tomozilla
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I am using API Pro to upload and translate doc with 16MB, and this error happened.

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@JanEbbing @tomozilla