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"impot USGS contacts" has stopped working #171

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zdefne-usgs opened this issue Feb 13, 2023 · 5 comments
Open

"impot USGS contacts" has stopped working #171

zdefne-usgs opened this issue Feb 13, 2023 · 5 comments

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@zdefne-usgs
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zdefne-usgs commented Feb 13, 2023

I am using version 2.0.7 (current release). This used to work last week but now I am getting an error message. My internet connection is working fine.

image

@tnorkin
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tnorkin commented Feb 14, 2023

@zdefne-usgs, are you still seeing this issue? I tested the "Import USGS Contact" feature and it works for me. The import feature pulls from the service https://geo-nsdi.er.usgs.gov/contact-xml.php?email=tnorkin@usgs.gov, are you able to connect to that through a browser?

@zdefne-usgs
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For the last two days this wasn't working, but now it works. Maybe there was an interruption to the service? Thanks!

@tnorkin
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tnorkin commented Feb 16, 2023

Great, thanks for the update, Zafer! I'm collecting more info about the "import USGS contacts" service.

@sdudash
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sdudash commented May 21, 2024

I have been having this issue for several weeks now. Is there a fix?

Thanks

@tnorkin
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tnorkin commented May 22, 2024

Hi @sdudash, we're currently looking into a fix. The contact lookup service that the Wizard connects to is currently down, and we'd like to connect it to a different source for contact information, hopefully in early June.

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3 participants