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ClearURLs breaks bol.com #344

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bertvandepoel opened this issue Jan 8, 2024 · 2 comments
Open

ClearURLs breaks bol.com #344

bertvandepoel opened this issue Jan 8, 2024 · 2 comments

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@bertvandepoel
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For a long time I've had issues ordering from bol.com. Right before proceeding to the payment provider, an "unknown error" would take place which would mean my cart would get emptied without me having the option to pay. After a long time of searching I figured out that ClearURLs was stripping too much somewhere, which seems to be breaking bol.com.

Is there a way to help debug this issue so it could be resolved? I very much enjoy your addon and think more people in the Netherlands and Belgium would use it if it didn't break this rather popular online shop.

@youpie
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youpie commented Jan 9, 2024

I was struggling with exactly the same thing for a while. When using this extension on bol.com, you can neither pay nor change payment method.
A possible solution would be an allowlist or something similar.

@kvdveer
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kvdveer commented Feb 7, 2024

I have reported this to bol.com in CASE:201202106, on 2023-10-30. I had a phonecall with a developer about it, in which they mentioned that they would fix this soon.

The root cause is that the ref parameter is removed, which contains a reference to the order. It is not a tracking parameter in this case.

We really need a whitelist, and to make it usable, we probably need a history as well.

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