Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

The ad click cannot redirect, causing the application to freeze #279

Open
dglyoo opened this issue Nov 23, 2023 · 3 comments
Open

The ad click cannot redirect, causing the application to freeze #279

dglyoo opened this issue Nov 23, 2023 · 3 comments
Labels
bug Something isn't working

Comments

@dglyoo
Copy link

dglyoo commented Nov 23, 2023

MAX SDK Version

Unity Plugin V6.0.1

Device/Platform Info

iOS17.0.3

Current Behavior

The banner ad and rewarded video ad are unresponsive, causing the application to freeze.

BannerAd.mp4
RewardVideo.mp4

Expected Behavior

Clicking the ad successfully redirects to the app store.

How to Reproduce

My Unity version is 2021.3.9. After updating the Applovin Unity plugin to the latest version, I'm experiencing an issue with banner and rewarded video ads. Upon clicking these ads, some of them fail to redirect, causing the application to freeze. The detailed logs are included in the attachment.
RewardVideo.log
BannerAd.log

Additional Info

No response

@dglyoo dglyoo added the bug Something isn't working label Nov 23, 2023
@dglyoo dglyoo closed this as completed Nov 23, 2023
@OliviaHourcade-o
Copy link

What was done about this freeze (the issue is closed)? We see a lot of freezing in iOS 17.2.1 devices. I'm trying to see if this is a known issue.

@thomasmso
Copy link
Member

@OliviaHourcade-o - it seems to be a change that Apple is slowly rolling out to more and more apps. I can re-open this issue to collect new reports.

@thomasmso thomasmso reopened this Jan 10, 2024
@charleszhangisme
Copy link

charleszhangisme commented Feb 6, 2024

@dglyoo what is your applovin SDK version?
we got a same issue and it's with RV/Interstitials ads (applovin sdk 11.11.4)

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working
Projects
None yet
Development

No branches or pull requests

4 participants