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Crash of [base.apk!libmonochrome_64.so] #662

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harinlin opened this issue Apr 27, 2024 · 11 comments
Closed

Crash of [base.apk!libmonochrome_64.so] #662

harinlin opened this issue Apr 27, 2024 · 11 comments
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@cemtuver-applovin
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@harinlin
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harinlin commented Apr 27, 2024 •
edited

MAX SDK Version

12.4.2

Device/Platform Info

Android 14 (Most)/ Android 13 /Android 12 /Android 11/Android 10

Current Behavior

Lots of type crashes and lots of [base.apk!libmonochrome_64.so]

Expected Behavior

There shouldn't be a lot of crashes

How to Reproduce

[FATAL:crashpad_client_linux.cc(745)] Render process (18518)'s crash wasn't handled by all associated webviews, triggering application crash.

backtrace:
#00 pc 0x0000000003384668 /data/app/~~GmaDppjFDDFO1iYzddcmaQ==/com.google.android.trichromelibrary_631211833-8-6T990wxE2r7GN4dXbcVQ==/base.apk!libmonochrome_64.so (BuildId: 8fd6e95854e141c4caef495941f83858663e0788)
#1 pc 0x000000000637bfe8 /data/app/~~GmaDppjFDDFO1iYzddcmaQ==/com.google.android.trichromelibrary_631211833-8-6T990wxE2r7GN4dXbcVQ==/base.apk!libmonochrome_64.so (BuildId: 8fd6e95854e141c4caef495941f83858663e0788)
#2 pc 0x0000000006d81b54 /data/app/~~GmaDppjFDDFO1iYzddcmaQ==/com.google.android.trichromelibrary_631211833-8-6T990wxE2r7GN4dXbcVQ==/base.apk!libmonochrome_64.so (BuildId: 8fd6e95854e141c4caef495941f83858663e0788)
#3 pc 0x0000000004671478 /data/app/~~GmaDppjFDDFO1iYzddcmaQ==/com.google.android.trichromelibrary_631211833-8-6T990wxE2r7GN4dXbcVQ==/base.apk!libmonochrome_64.so (BuildId: 8fd6e95854e141c4caef495941f83858663e0788)
#4 pc 0x0000000002c95a20 /data/app/~~GmaDppjFDDFO1iYzddcmaQ==/com.google.android.trichromelibrary_631211833-8-6T990wxE2r7GN4dXbcVQ==/base.apk!libmonochrome_64.so (BuildId: 8fd6e95854e141c4caef495941f83858663e0788)
#5 pc 0x00000000063ab4a4 /data/app/~~GmaDppjFDDFO1iYzddcmaQ==/com.google.android.trichromelibrary_631211833-8-6T990wxE2r7GN4dXbcVQ==/base.apk!libmonochrome_64.so (BuildId: 8fd6e95854e141c4caef495941f83858663e0788)
#6 pc 0x0000000003d053e8 /data/app/~~GmaDppjFDDFO1iYzddcmaQ==/com.google.android.trichromelibrary_631211833-8-6T990wxE2r7GN4dXbcVQ==/base.apk!libmonochrome_64.so (BuildId: 8fd6e95854e141c4caef495941f83858663e0788)
#7 pc 0x0000000000018b70 /system/lib64/libutils.so (android::Looper::pollInner(int)+1252)
#8 pc 0x0000000000018628 /system/lib64/libutils.so (android::Looper::pollOnce(int, int*, int*, void**)+124)
#9 pc 0x000000000018f264 /system/lib64/libandroid_runtime.so (android::android_os_MessageQueue_nativePollOnce(_JNIEnv*, _jobject*, long, int)+48)
#10 pc 0x000000000033f514 /data/misc/apexdata/com.android.art/dalvik-cache/arm64/boot.oat (art_jni_trampoline+116)
#11 pc 0x0000000000a2e680 /data/misc/apexdata/com.android.art/dalvik-cache/arm64/boot.oat (android.os.MessageQueue.next+304)
#12 pc 0x0000000000a2b180 /data/misc/apexdata/com.android.art/dalvik-cache/arm64/boot.oat (android.os.Looper.loopOnce+96)
#13 pc 0x0000000000a2b078 /data/misc/apexdata/com.android.art/dalvik-cache/arm64/boot.oat (android.os.Looper.loop+1112)
#14 pc 0x000000000078b100 /data/misc/apexdata/com.android.art/dalvik-cache/arm64/boot.oat (android.app.ActivityThread.main+2432)
#15 pc 0x000000000033b680 /apex/com.android.art/lib64/libart.so (art_quick_invoke_static_stub+640)
#16 pc 0x000000000037cb18 /apex/com.android.art/lib64/libart.so (_jobject* art::InvokeMethod<(art::PointerSize)8>(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jobject*, _jobject*, unsigned long)+1556)
#17 pc 0x000000000037c4f4 /apex/com.android.art/lib64/libart.so (art::Method_invoke(_JNIEnv*, _jobject*, _jobject*, _jobjectArray*) (.__uniq.165753521025965369065708152063621506277)+32)
#18 pc 0x00000000003456a8 /data/misc/apexdata/com.android.art/dalvik-cache/arm64/boot.oat (art_jni_trampoline+120)
#19 pc 0x0000000000d99aa4 /data/misc/apexdata/com.android.art/dalvik-cache/arm64/boot.oat (com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run+132)
#20 pc 0x0000000000da5054 /data/misc/apexdata/com.android.art/dalvik-cache/arm64/boot.oat (com.android.internal.os.ZygoteInit.main+3604)
#21 pc 0x000000000033b680 /apex/com.android.art/lib64/libart.so (art_quick_invoke_static_stub+640)
#22 pc 0x00000000004e2a90 /apex/com.android.art/lib64/libart.so (art::JValue art::InvokeWithVarArgs<_jmethodID*>(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jmethodID*, std::__va_list)+728)
#23 pc 0x000000000057aa68 /apex/com.android.art/lib64/libart.so (art::JNI::CallStaticVoidMethodV(_JNIEnv*, _jclass*, _jmethodID*, std::__va_list)+156)
#24 pc 0x00000000000e3be8 /system/lib64/libandroid_runtime.so (_JNIEnv::CallStaticVoidMethod(_jclass*, _jmethodID*, ...)+108)
#25 pc 0x00000000000f05bc /system/lib64/libandroid_runtime.so (android::AndroidRuntime::start(char const*, android::Vectorandroid::String8 const&, bool)+856)
#26 pc 0x0000000000002558 /system/bin/app_process64 (main+1280)
#27 pc 0x0000000000053e8c /apex/com.android.runtime/lib64/bionic/libc.so (__libc_init+108)

Additional Info

No response
@harinlin harinlin added the bug Something isn't working label Apr 27, 2024
@harinlin
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harinlin commented Apr 28, 2024 •
edited

Here :

  1. https://issuetracker.google.com/issues/325120865#comment1
  2. https://issuetracker.google.com/issues/324276401

Please fix it as soon as possible, please!!!
Out app increase a lot of crash after update applovin sdk version(out update do nothing ,just update lovin sdk version)
@thomasmso @santoshbagadi @Hounshell

@harinlin
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harinlin commented May 1, 2024 •
edited

any response??
As a commercial SDK, has no responsibility to respond to users’ questions?

@cemtuver-applovin cemtuver-applovin self-assigned this May 1, 2024
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Hey @harinlin! The crash traces of the Android WebView do not provide sufficient information to determine the exact cause of the crashing WebView. Therefore, it is difficult to identify which WebView is causing the issue. In order to investigate this further, could you please provide me with the following details:

  • Do you use any other ad network SDK or adapter? If yes, please share the adapters you use and their versions.
  • Do you have any custom tracking events or information available on Firebase that could help identify the crashing WebView?
  • Can you reproduce this crash? If so, would you be able to share with me a debuggable APK and the steps to reproduce it?

@harinlin
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harinlin commented May 1, 2024 •
edited

Hey @harinlin! The crash traces of the Android WebView do not provide sufficient information to determine the exact cause of the crashing WebView. Therefore, it is difficult to identify which WebView is causing the issue. In order to investigate this further, could you please provide me with the following details:

  • Do you use any other ad network SDK or adapter? If yes, please share the adapters you use and their versions.
  • Do you have any custom tracking events or information available on Firebase that could help identify the crashing WebView?
  • Can you reproduce this crash? If so, would you be able to share with me a debuggable APK and the steps to reproduce it?

Hi @cemtuver-applovin , our app do nothing but just upgrade applovin version and network adapter(all network are applovin offical sdk), after that, the crash increase a lot.
Now we have downgrade to 12.1.0 and all network adapter before 2024.2.1， this crash gone!!
And we notice some app, such as : PaintByNumber, Art Puzzle, they upgrade their apps, and downgrade applovin sdk to 12.1.0!!!
We do not find the reproduce way, sorry for that.
Now only way we can do is : downgrade to version 12.1.0

screenshot-20240502-011320
screenshot-20240502-011304

@cemtuver-applovin
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Hi @harinlin. Thanks for your reply! Could you please also share the versions of your AppLovin adapters? I am particularly interested in knowing which ad networks (adapters) you had integrated and what their versions were when the crash rate increased. Please also let me know which versions you downgraded them to.

@harinlin
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harinlin commented May 2, 2024

@cemtuver-applovin After we compared two different versions of our app,upgrade applovin and ads network sdk versions, we also introduced the biddingmachine sdk.
A full-text search of the biddingmachine sdk found that it does not override onRenderProcessGone.
Could you please help to troubleshoot whether the problem is caused by biddingmachine sdk?
screenshot-20240502-182444
20240502-182825

@cemtuver-applovin
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@harinlin BidMachine stated that they have fixed this issue since their SDK version 2.5.1, as per their changelogs. Do you know if you had an earlier version integrated when the crash rate increased?

@harinlin
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harinlin commented May 2, 2024 •
edited

@cemtuver-applovin checked: BidingMachine network integrated version : 2.6.0.1, the lastest version.
Normally, to handle WebViewClient#onRenderProcessGone (fix for possible WebView crashes) , should override method onRenderProcessGone. but i cannot find this method in bidingmachine sdk.
This method can find others sdk i checked, the checked list : aps/unity/smatto/mintegral/verve/bigo/inmobi/
i will remove biding machine network, and upgrade applovin to 12.4.2 , then retest later again

@cemtuver-applovin
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@harinlin thank you for testing. Please do let me know the results.

@harinlin
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harinlin commented May 15, 2024 •
edited

@cemtuver-applovin after test, we find the cause sdk is : Smatto banner. After disable Smatto banner, 12.4.2 also works well

@cemtuver-applovin
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Hi @harinlin, thank you for your time and testing. Could you also report this issue directly to Smaato? I'll close the issue, but feel free to reopen if you find further problems.

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