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I can't buy this because of the error #1147

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99999kcal opened this issue Jan 11, 2024 · 1 comment
Open

I can't buy this because of the error #1147

99999kcal opened this issue Jan 11, 2024 · 1 comment
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bug Something isn't working

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@99999kcal
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I was using the free version of this app, and while using the free version of this app, I thought it was great, so I went to purchase the paid version of this app, and while purchasing it, there was an error that I couldn't do anything about. I first tried paying with Apple Pay. As you can see in the last picture, the payment didn't go through, even though I had enough money on the card linked to Apple Pay and the payment worked fine on other sites. So I tried to pay directly by entering the card number in the payment window, but again, the payment didn't go through. The second card I tried to pay with was a different card than the one linked to Apple Pay, and I had enough money on it, and it was a Mastercard, which supports international payments. Please help me. Please excuse the awkwardness of my writing, as I've turned on the translator.

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image This is the error picture I got when I tried to pay with Apple Pay.
@MatthiasKerbl
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Hi @99999kcal,

I am sorry to hear that you are having an issue with paying on our website.
Please contact the support team of our payment provider Paddle at assist@paddle.com. The Paddle support will try to solve your issue as fast as possible.

Best,
Matthias

@MatthiasKerbl MatthiasKerbl added the bug Something isn't working label Jan 23, 2024
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