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Signal notifications don't come to watch #334

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skorokithakis opened this issue Jan 14, 2019 · 14 comments
Open

Signal notifications don't come to watch #334

skorokithakis opened this issue Jan 14, 2019 · 14 comments
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evaluating Other considerations are needed to decide what to do

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@skorokithakis
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Notifications from the Signal app won't get pushed to the watch. Notifications from other apps work fine, but Signal doesn't. The notification log says "GROUP" next to Signal's notifications.

@lfom lfom added the evaluating Other considerations are needed to decide what to do label Jan 14, 2019
@lfom
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lfom commented Jan 14, 2019

Is "ungroup notifications" enabled in AmazMod settings?

@skorokithakis
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It was not, is that the issue? These were single notifications though.

@lfom lfom added the invalid This doesn't seem right label Jan 15, 2019
@lfom
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lfom commented Jan 15, 2019

If it is listed as "grouped" in the log, they will be sent to watch only and if only "ungrouped" is enabled.

@GreatApo
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Like lfom said, because of the type of the notification, it needs to be ungrouped to be send again.

If the problem persist re-open the issue.

@alfaflo
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alfaflo commented Feb 13, 2019

Hello,

I would like to re-open this topic as I'm facing the same problem.
I've enabled "ungroup notifications" in AmazMod settings.
I'm using latest AmazMod apk 1.1.3 (play store beta channel) and AmazMod Service 1880 on watch.
Other "group" notifications work well but notifications from "Signal" do not appear on watch.

Thank you.

@diotto
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diotto commented Feb 13, 2019

@alfaflo did you enable local notifications in amazmod preferences?

@alfaflo
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alfaflo commented Feb 13, 2019

@alfaflo did you enable local notifications in amazmod preferences?

Hello Diotto,
Yes, "local notifications" are enabled.

@diotto
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diotto commented Feb 13, 2019

Please, can you send us a screen of Stats > Notifications Logs just after some signal notification arrives? I would like to understand what is filtering it

@alfaflo
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alfaflo commented Feb 13, 2019

screenshot_20190213_133757_com edotassi amazmod

@alfaflo
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alfaflo commented Feb 13, 2019

"org.thoughtcrime.securesms" -> App "Signal"

@diotto
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diotto commented Feb 13, 2019

I don't understand German but it looks like you have "Disable Notifications when screen is on" enabled and signals messages arrived with screen on. Can you show a log with screen off or disable this option in Amazmod preferences?

@alfaflo
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alfaflo commented Feb 13, 2019

I don't understand German but it looks like you have "Disable Notifications when screen is on" enabled and signals messages arrived with screen on. Can you show a log with screen off or disable this option in Amazmod preferences?

Yes, this option is enabled. That's the reason why a made a big screenshot showing several events. So for the latest on top (pls check date of event) there is no "screen on" ("BIDLSCHIRM EIN") note.
If you need more information, pls let me know.

@diotto
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diotto commented Feb 13, 2019

@alfaflo the notifications on top are showing GROUP (if i understood). Is the preference "Enable Notifictations Ungroup" checked in Amazmod Preferences ?

@diotto diotto reopened this Feb 13, 2019
@alfaflo
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alfaflo commented Feb 13, 2019

Yes, this option is enabled. Other apps with "grouped" notifications (e.g. my calendar or "one football" work and if I switch off "ingroup" those notifications are not synced)

@GreatApo GreatApo removed the invalid This doesn't seem right label Apr 6, 2019
@AmazMod AmazMod deleted a comment from 1immortal Feb 15, 2020
@AmazMod AmazMod deleted a comment from 1immortal Feb 15, 2020
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