The AdGuard diagnostics website is unable to detect AdGuard DNS on the Samsung Internet Tizen Browser on Samsung TV.

[Batman2814]

Platform

Other

Protocol

Regular

Do you use AdGuard app?

No I don't

Your configuration

AdGuard Private Custom DNS has been configured on the Eero router.

Traceroute to AdGuard DNS

No response

Issue Details

Step 1: Open the Samsung Internet Tizen Browser.
Step 2: Go to the AdGuard Services check page (AdGuard diagnostics) to see if it is connected to AdGuard Private DNS.

Expected Behavior

The device should display a connection to AdGuard Private DNS.

Actual Behavior

Shows nothing at all.

Screenshots

Additional Information

The Samsung TV model in question is QN4360AAFXZC. For reference, I have included a link to the product page.
https://www.samsung.com/ca/support/model/QN43Q60AAFXZC/#downloads

This application functions optimally on my Samsung Smart TV, model year 2022.
For your reference, I have included a link to the product in question.
https://www.samsung.com/ca/support/model/QN55QN90BAFXZC/#downloads

[ameshkov]

Tbh it looks like the Tizen Browser fails to render the page.

Could you please tell us what version of Tizen browser you have installed?

[Batman2814]

Latest version: 4.2.11030 Updated March 13, 2024

[Batman2814]

I would like to inquire about the estimated timeline for the resolution of this issue.

[Batman2814]

Could someone from AdGuard please provide an update on when this issue will be resolved? I have not received any response regarding this matter.