Password reset loading for long time and end up with error 500

[annoying-default-user]

I've setup Paperless-ngx on my NAS at home using the Docker Compose path, the host system is Proxmox and Docker is running in an LXC. I've taken the compose example for PostgreSQL with Tika and changed it for my usecase (using a different PostgreSQL database). I like to use an external mail server, from a paid hosting service.
It seems everything is working, except sending emails for password recovery. I enter the address and click on "Send instructions" and the page going in "loading mode" (the browser shows a loading circle on the tab). After a long time, maybe 10 or 20 or 30 minutes, I'am landing on a default error 500 page. The time it takes is feeling very long.
I found this on stackoverflow, but it is nothing in my hand. So, what can I check or change to get the password reset working?

And additional question, is that correct, that all fields of the OCR settings on the administration page are empty? On the public demo, I saw the same behavior today.

In the logs, I found:

webserver-1  | [2024-05-18 17:04:41,663] [ERROR] [django.request] Internal Server Error: /accounts/password/reset/
webserver-1  | Traceback (most recent call last):
webserver-1  |   File "/usr/local/lib/python3.11/site-packages/asgiref/sync.py", line 518, in thread_handler
webserver-1  |     raise exc_info[1]
webserver-1  |   File "/usr/local/lib/python3.11/site-packages/django/core/handlers/exception.py", line 42, in inner
webserver-1  |     response = await get_response(request)
webserver-1  |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^
webserver-1  |   File "/usr/local/lib/python3.11/site-packages/asgiref/sync.py", line 518, in thread_handler
webserver-1  |     raise exc_info[1]
webserver-1  |   File "/usr/local/lib/python3.11/site-packages/django/core/handlers/base.py", line 253, in _get_response_async
webserver-1  |     response = await wrapped_callback(
webserver-1  |                ^^^^^^^^^^^^^^^^^^^^^^^
webserver-1  |   File "/usr/local/lib/python3.11/site-packages/asgiref/sync.py", line 468, in __call__
webserver-1  |     ret = await asyncio.shield(exec_coro)
webserver-1  |           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
webserver-1  |   File "/usr/local/lib/python3.11/site-packages/asgiref/current_thread_executor.py", line 40, in run
webserver-1  |     result = self.fn(*self.args, **self.kwargs)
webserver-1  |              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
webserver-1  |   File "/usr/local/lib/python3.11/site-packages/asgiref/sync.py", line 522, in thread_handler
webserver-1  |     return func(*args, **kwargs)
webserver-1  |            ^^^^^^^^^^^^^^^^^^^^^
webserver-1  |   File "/usr/local/lib/python3.11/site-packages/django/views/generic/base.py", line 104, in view
webserver-1  |     return self.dispatch(request, *args, **kwargs)
webserver-1  |            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
webserver-1  |   File "/usr/local/lib/python3.11/site-packages/django/views/generic/base.py", line 143, in dispatch
webserver-1  |     return handler(request, *args, **kwargs)
webserver-1  |            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
webserver-1  |   File "/usr/local/lib/python3.11/site-packages/allauth/account/mixins.py", line 69, in post
webserver-1  |     response = self.form_valid(form)
webserver-1  |                ^^^^^^^^^^^^^^^^^^^^^
webserver-1  |   File "/usr/local/lib/python3.11/site-packages/allauth/account/views.py", line 576, in form_valid
webserver-1  |     r429 = ratelimit.consume_or_429(
webserver-1  |            ^^^^^^^^^^^^^^^^^^^^^^^^^
webserver-1  |   File "/usr/local/lib/python3.11/site-packages/allauth/core/ratelimit.py", line 134, in consume_or_429
webserver-1  |     return handler429(request)
webserver-1  |            ^^^^^^^^^^^^^^^^^^^
webserver-1  |   File "/usr/local/lib/python3.11/site-packages/allauth/core/ratelimit.py", line 124, in _handler429
webserver-1  |     return render(request, "429." + app_settings.TEMPLATE_EXTENSION, status=429)
webserver-1  |            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
webserver-1  |   File "/usr/local/lib/python3.11/site-packages/django/shortcuts.py", line 24, in render
webserver-1  |     content = loader.render_to_string(template_name, context, request, using=using)
webserver-1  |               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
webserver-1  |   File "/usr/local/lib/python3.11/site-packages/django/template/loader.py", line 61, in render_to_string
webserver-1  |     template = get_template(template_name, using=using)
webserver-1  |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
webserver-1  |   File "/usr/local/lib/python3.11/site-packages/django/template/loader.py", line 19, in get_template
webserver-1  |     raise TemplateDoesNotExist(template_name, chain=chain)
webserver-1  | django.template.exceptions.TemplateDoesNotExist: 429.html

My compose file:

version: "3.4"
services:
  broker:
    image: docker.io/library/redis:7
    restart: unless-stopped
    volumes:
      - redisdata:/data

#  db:
#    image: docker.io/library/postgres:16
#    restart: unless-stopped
#    volumes:
#      - pgdata:/var/lib/postgresql/data
#    environment:
#      POSTGRES_DB: paperless
#      POSTGRES_USER: paperless
#      POSTGRES_PASSWORD: paperless

  webserver:
    image: ghcr.io/paperless-ngx/paperless-ngx:latest
    restart: unless-stopped
    depends_on:
#      - db
      - broker
      - gotenberg
      - tika
    ports:
      - "8000:8000"
    volumes:
      - data:/usr/src/paperless/data
      - media:/usr/src/paperless/media
      - /share/data/export:/usr/src/paperless/export
      - /fastshare/data/consume:/usr/src/paperless/consume
    env_file: docker-compose.env
    environment:
      PAPERLESS_REDIS: redis://broker:6379
      PAPERLESS_DBENGINE: postgresql
      PAPERLESS_DBHOST: 192.168.168.168
      PAPERLESS_DBPORT: 5432
      PAPERLESS_DBNAME: paperless
      PAPERLESS_DBUSER: pprlss
      PAPERLESS_DBPASS_FILE: /run/secrets/db_passwd
      PAPERLESS_TIKA_ENABLED: 1
      PAPERLESS_TIKA_GOTENBERG_ENDPOINT: http://gotenberg:3000
      PAPERLESS_TIKA_ENDPOINT: http://tika:9998
    secrets:
      - db_passwd
      - smtp_passwd

  gotenberg:
    image: docker.io/gotenberg/gotenberg:7.10
    restart: unless-stopped

    # The gotenberg chromium route is used to convert .eml files. We do not
    # want to allow external content like tracking pixels or even javascript.
    command:
      - "gotenberg"
      - "--chromium-disable-javascript=true"
      - "--chromium-allow-list=file:///tmp/.*"

  tika:
    image: ghcr.io/paperless-ngx/tika:latest
    restart: unless-stopped

volumes:
  data:
  media:
#  pgdata:
  redisdata:

secrets:
  db_passwd:
    file: ./passwd_db.txt

My environment file:

PAPERLESS_SECRET_KEY = coolrandomstring
PAPERLESS_TIME_ZONE = Europe/Berlin
PAPERLESS_OCR_OUTPUT_TYPE = pdfa-2
PAPERLESS_OCR_LANGUAGE = deu
PAPERLESS_OCR_LANGUAGES = pol ces
PAPERLESS_EMAIL_HOST = mail.example.com
PAPERLESS_EMAIL_PORT = 465
PAPERLESS_EMAIL_HOST_USER = server@example.com
PAPERLESS_EMAIL_FROM = Paperless-ngx Archiv
PAPERLESS_EMAIL_HOST_PASSWORD = coolrandompasswd
PAPERLESS_EMAIL_USE_TLS = 1

[shamoon]

Yes 30 minutes is never a normal load time. I haven’t seen this error before, and 429 is a funny error code as that’s usually too many requests. Do you get that error immediately or after the long delay?

Does the password email successfully get sent?

[annoying-default-user]

The error in the docker compose logs came up only once, when I saw the 500 error in the browser. Actual it is loading more then 1,5 hours (yes, the circle keeps spinning^^).

And I didn't received any email from my Paperless instance. Sadly, I also cannot check the logs on the SMTP, because its not hosted by myself.
Can I check somewhere, if paperless tried to send an email? Should this appear in the docker compose logs? I didn't find anything...

Full log of actual run

broker-1  | 1:C 18 May 2024 16:13:31.746 # WARNING Memory overcommit must be enabled! Without it, a background save or replication may fail under low memory condition. Being disabled, it can also cause failures without low memory condition, see https://github.com/jemalloc/jemalloc/issues/1328. To fix this issue add 'vm.overcommit_memory = 1' to /etc/sysctl.conf and then reboot or run the command 'sysctl vm.overcommit_memory=1' for this to take effect.
broker-1  | 1:C 18 May 2024 16:13:31.747 * oO0OoO0OoO0Oo Redis is starting oO0OoO0OoO0Oo
broker-1     | 1:C 18 May 2024 16:13:31.747 * Redis version=7.2.4, bits=64, commit=00000000, modified=0, pid=1, just started
webserver-1  | Paperless-ngx docker container starting...
webserver-1  | Installing languages...
webserver-1  | Get:1 http://deb.debian.org/debian bookworm InRelease [151 kB]
webserver-1  | Get:2 http://deb.debian.org/debian bookworm-updates InRelease [55.4 kB]
gotenberg-1  | 
gotenberg-1  |   _____     __           __               
gotenberg-1  |  / ___/__  / /____ ___  / /  ___ _______ _
tika-1       | INFO  [main] 16:13:34,435 org.apache.tika.server.core.TikaServerProcess Starting Apache Tika 2.9.1 server
tika-1       | INFO  [main] 16:13:34,725 org.apache.tika.server.core.TikaServerProcess loading resource from SPI: class org.apache.tika.server.standard.resource.XMPMetadataResource
tika-1       | May 18, 2024 4:13:35 PM org.apache.cxf.endpoint.ServerImpl initDestination
tika-1       | INFO: Setting the server's publish address to be http://0.0.0.0:9998/
broker-1     | 1:C 18 May 2024 16:13:31.747 # Warning: no config file specified, using the default config. In order to specify a config file use redis-server /path/to/redis.conf
broker-1     | 1:M 18 May 2024 16:13:31.747 * monotonic clock: POSIX clock_gettime
broker-1     | 1:M 18 May 2024 16:13:31.748 * Running mode=standalone, port=6379.
broker-1     | 1:M 18 May 2024 16:13:31.748 * Server initialized
broker-1     | 1:M 18 May 2024 16:13:31.748 * Loading RDB produced by version 7.2.4
broker-1     | 1:M 18 May 2024 16:13:31.748 * RDB age 89 seconds
broker-1     | 1:M 18 May 2024 16:13:31.748 * RDB memory usage when created 1.20 Mb
broker-1     | 1:M 18 May 2024 16:13:31.748 * Done loading RDB, keys loaded: 2, keys expired: 2.
broker-1     | 1:M 18 May 2024 16:13:31.748 * DB loaded from disk: 0.000 seconds
broker-1     | 1:M 18 May 2024 16:13:31.748 * Ready to accept connections tcp
broker-1     | 1:M 18 May 2024 17:05:00.041 * 100 changes in 300 seconds. Saving...
broker-1     | 1:M 18 May 2024 17:05:00.042 * Background saving started by pid 20
broker-1     | 20:C 18 May 2024 17:05:00.049 * DB saved on disk
broker-1     | 20:C 18 May 2024 17:05:00.050 * Fork CoW for RDB: current 0 MB, peak 0 MB, average 0 MB
broker-1     | 1:M 18 May 2024 17:05:00.143 * Background saving terminated with success
webserver-1  | Get:3 http://deb.debian.org/debian-security bookworm-security InRelease [48.0 kB]
webserver-1  | Get:4 http://deb.debian.org/debian bookworm/main amd64 Packages [8786 kB]
webserver-1  | Get:5 http://deb.debian.org/debian bookworm-updates/main amd64 Packages [13.8 kB]
webserver-1  | Get:6 http://deb.debian.org/debian-security bookworm-security/main amd64 Packages [156 kB]
webserver-1  | Fetched 9210 kB in 3s (2837 kB/s)
webserver-1  | Reading package lists...
webserver-1  | Installing package tesseract-ocr-pol...
webserver-1  | Installing package tesseract-ocr-ces...
webserver-1  | Setting PAPERLESS_DBPASS from file
webserver-1  | Mapping UID and GID for paperless:paperless to 0:0
webserver-1  | Creating directory scratch directory /tmp/paperless
webserver-1  | Adjusting permissions of paperless files. This may take a while.
webserver-1  | Waiting for PostgreSQL to start...
webserver-1  | Waiting for Redis...
webserver-1  | Connected to Redis broker.
webserver-1  | Apply database migrations...
webserver-1  | Operations to perform:
webserver-1  |   Apply all migrations: account, admin, auditlog, auth, authtoken, contenttypes, django_celery_results, documents, guardian, paperless, paperless_mail, sessions, socialaccount
webserver-1  | Running migrations:
webserver-1  |   No migrations to apply.
webserver-1  | Running Django checks
webserver-1  | System check identified no issues (0 silenced).
webserver-1  | Executing /usr/local/bin/paperless_cmd.sh
webserver-1  | 2024-05-18 16:14:04,400 INFO Set uid to user 0 succeeded
webserver-1  | 2024-05-18 16:14:04,401 INFO supervisord started with pid 1
webserver-1  | 2024-05-18 16:14:05,405 INFO spawned: 'gunicorn' with pid 255
webserver-1  | 2024-05-18 16:14:05,408 INFO spawned: 'celery' with pid 256
webserver-1  | 2024-05-18 16:14:05,410 INFO spawned: 'celery-beat' with pid 257
webserver-1  | 2024-05-18 16:14:05,413 INFO spawned: 'consumer' with pid 258
webserver-1  | 2024-05-18 16:14:05,416 INFO spawned: 'celery-flower' with pid 259
webserver-1  | Checking if we should start flower...
webserver-1  | 2024-05-18 16:14:05,425 INFO success: celery-flower entered RUNNING state, process has stayed up for > than 0 seconds (startsecs)
webserver-1  | Not starting flower
webserver-1  | 2024-05-18 16:14:05,430 INFO exited: celery-flower (exit status 0; expected)
webserver-1  | 2024-05-18 16:14:06,431 INFO success: gunicorn entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
webserver-1  | 2024-05-18 16:14:06,432 INFO success: celery entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
webserver-1  | 2024-05-18 16:14:06,432 INFO success: celery-beat entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
webserver-1  | 2024-05-18 16:14:06,432 INFO success: consumer entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
webserver-1  | celery beat v5.4.0 (opalescent) is starting.
webserver-1  | [2024-05-18 18:14:11,072] [WARNING] [paperless.management.consumer] Not consuming file /usr/src/paperless/consume/docker-compose.yml: Unknown file extension.
webserver-1  | [2024-05-18 18:14:11,076] [INFO] [paperless.management.consumer] Using inotify to watch directory for changes: /usr/src/paperless/consume
webserver-1  | [2024-05-18 18:14:11 +0200] [255] [INFO] Starting gunicorn 22.0.0
webserver-1  | [2024-05-18 18:14:11 +0200] [255] [INFO] Listening at: http://[::]:8000 (255)
webserver-1  | [2024-05-18 18:14:11 +0200] [255] [INFO] Using worker: paperless.workers.ConfigurableWorker
webserver-1  | [2024-05-18 18:14:11 +0200] [255] [INFO] Server is ready. Spawning workers
webserver-1  | __    -    ... __   -        _
webserver-1  | LocalTime -> 2024-05-18 18:14:12
webserver-1  | Configuration ->
webserver-1  |     . broker -> redis://broker:6379//
webserver-1  |     . loader -> celery.loaders.app.AppLoader
webserver-1  |     . scheduler -> celery.beat.PersistentScheduler
webserver-1  |     . db -> /usr/src/paperless/data/celerybeat-schedule.db
webserver-1  |     . logfile -> [stderr]@%INFO
webserver-1  |     . maxinterval -> 5.00 minutes (300s)
webserver-1  | [2024-05-18 18:14:12,251] [INFO] [celery.beat] beat: Starting...
webserver-1  | /usr/local/lib/python3.11/site-packages/celery/platforms.py:829: SecurityWarning: You're running the worker with superuser privileges: this is
webserver-1  | absolutely not recommended!
webserver-1  | 
webserver-1  | Please specify a different user using the --uid option.
webserver-1  | 
webserver-1  | User information: uid=0 euid=0 gid=0 egid=0
webserver-1  | 
webserver-1  |   warnings.warn(SecurityWarning(ROOT_DISCOURAGED.format(
webserver-1  |  
webserver-1  |  -------------- celery@7fc9a6faf4ca v5.4.0 (opalescent)
webserver-1  | --- ***** ----- 
webserver-1  | -- ******* ---- Linux-6.8.4-3-pve-x86_64-with-glibc2.36 2024-05-18 18:14:12
webserver-1  | - *** --- * --- 
webserver-1  | - ** ---------- [config]
webserver-1  | - ** ---------- .> app:         paperless:0x701a29f31750
webserver-1  | - ** ---------- .> transport:   redis://broker:6379//
webserver-1  | - ** ---------- .> results:     
webserver-1  | - *** --- * --- .> concurrency: 1 (prefork)
webserver-1  | -- ******* ---- .> task events: ON
webserver-1  | --- ***** ----- 
webserver-1  |  -------------- [queues]
webserver-1  |                 .> celery           exchange=celery(direct) key=celery
webserver-1  |                 
webserver-1  | 
webserver-1  | [tasks]
webserver-1  |   . documents.tasks.bulk_update_documents
webserver-1  |   . documents.tasks.consume_file
webserver-1  |   . documents.tasks.index_optimize
webserver-1  |   . documents.tasks.sanity_check
webserver-1  |   . documents.tasks.train_classifier
webserver-1  |   . documents.tasks.update_document_archive_file
webserver-1  |   . paperless_mail.mail.apply_mail_action
webserver-1  |   . paperless_mail.mail.error_callback
webserver-1  |   . paperless_mail.tasks.process_mail_accounts
webserver-1  | 
webserver-1  | [2024-05-18 18:14:12,477] [INFO] [celery.worker.consumer.connection] Connected to redis://broker:6379//
webserver-1  | [2024-05-18 18:14:12,497] [INFO] [celery.apps.worker] celery@7fc9a6faf4ca ready.
webserver-1  | [2024-05-18 18:20:00,002] [INFO] [celery.beat] Scheduler: Sending due task Check all e-mail accounts (paperless_mail.tasks.process_mail_accounts)
webserver-1  | [2024-05-18 18:20:00,009] [INFO] [celery.worker.strategy] Task paperless_mail.tasks.process_mail_accounts[ba9fbcc0-2583-426c-8d71-14ca0bb4909d] received
webserver-1  | [2024-05-18 18:20:00,067] [INFO] [celery.app.trace] Task paperless_mail.tasks.process_mail_accounts[ba9fbcc0-2583-426c-8d71-14ca0bb4909d] succeeded in 0.056460540974512696s: 'No new documents were added.'
webserver-1  | [2024-05-18 18:30:00,003] [INFO] [celery.beat] Scheduler: Sending due task Check all e-mail accounts (paperless_mail.tasks.process_mail_accounts)
webserver-1  | [2024-05-18 18:30:00,007] [INFO] [celery.worker.strategy] Task paperless_mail.tasks.process_mail_accounts[0787d028-97a2-4ce6-8a87-2769152de11d] received
webserver-1  | [2024-05-18 18:30:00,057] [INFO] [celery.app.trace] Task paperless_mail.tasks.process_mail_accounts[0787d028-97a2-4ce6-8a87-2769152de11d] succeeded in 0.04790834698360413s: 'No new documents were added.'
webserver-1  | [2024-05-18 18:40:00,005] [INFO] [celery.beat] Scheduler: Sending due task Check all e-mail accounts (paperless_mail.tasks.process_mail_accounts)
webserver-1  | [2024-05-18 18:40:00,008] [INFO] [celery.worker.strategy] Task paperless_mail.tasks.process_mail_accounts[92e80fd3-1f38-42c4-b0df-74dea612c39a] received
webserver-1  | [2024-05-18 18:40:00,064] [INFO] [celery.app.trace] Task paperless_mail.tasks.process_mail_accounts[92e80fd3-1f38-42c4-b0df-74dea612c39a] succeeded in 0.054107444011606276s: 'No new documents were added.'
webserver-1  | [2024-05-18 18:50:00,006] [INFO] [celery.beat] Scheduler: Sending due task Check all e-mail accounts (paperless_mail.tasks.process_mail_accounts)
webserver-1  | [2024-05-18 18:50:00,009] [INFO] [celery.worker.strategy] Task paperless_mail.tasks.process_mail_accounts[18549586-1643-407d-83c2-b4d0e52503bd] received
webserver-1  | [2024-05-18 18:50:00,066] [INFO] [celery.app.trace] Task paperless_mail.tasks.process_mail_accounts[18549586-1643-407d-83c2-b4d0e52503bd] succeeded in 0.05437511403579265s: 'No new documents were added.'
webserver-1  | [2024-05-18 19:00:00,003] [INFO] [celery.beat] Scheduler: Sending due task Check all e-mail accounts (paperless_mail.tasks.process_mail_accounts)
webserver-1  | [2024-05-18 19:00:00,006] [INFO] [celery.worker.strategy] Task paperless_mail.tasks.process_mail_accounts[e7b9d640-4743-4597-a67a-aee73faed52b] received
webserver-1  | [2024-05-18 19:00:00,055] [INFO] [celery.app.trace] Task paperless_mail.tasks.process_mail_accounts[e7b9d640-4743-4597-a67a-aee73faed52b] succeeded in 0.04641689802519977s: 'No new documents were added.'
webserver-1  | [2024-05-18 19:05:00,003] [INFO] [celery.beat] Scheduler: Sending due task Train the classifier (documents.tasks.train_classifier)
tika-1       | INFO  [main] 16:13:35,142 org.eclipse.jetty.util.log Logging initialized @2171ms to org.eclipse.jetty.util.log.Slf4jLog
tika-1       | INFO  [main] 16:13:35,205 org.eclipse.jetty.server.Server jetty-9.4.53.v20231009; built: 2023-10-09T12:29:09.265Z; git: 27bde00a0b95a1d5bbee0eae7984f891d2d0f8c9; jvm 17.0.10+7-Ubuntu-122.04.1
tika-1       | INFO  [main] 16:13:35,257 org.eclipse.jetty.server.AbstractConnector Started ServerConnector@64e1dd11{HTTP/1.1, (http/1.1)}{0.0.0.0:9998}
tika-1       | INFO  [main] 16:13:35,257 org.eclipse.jetty.server.Server Started @2287ms
tika-1       | WARN  [main] 16:13:35,272 org.eclipse.jetty.server.handler.ContextHandler Empty contextPath
webserver-1  | [2024-05-18 19:05:00,006] [INFO] [celery.worker.strategy] Task documents.tasks.train_classifier[dcc57079-99a4-45f9-867a-ddabdac35cc7] received
webserver-1  | [2024-05-18 19:05:00,055] [INFO] [paperless.tasks] No automatic matching items, not training
webserver-1  | [2024-05-18 19:05:00,059] [INFO] [celery.app.trace] Task documents.tasks.train_classifier[dcc57079-99a4-45f9-867a-ddabdac35cc7] succeeded in 0.051193171995691955s: None
webserver-1  | [2024-05-18 19:10:00,004] [INFO] [celery.beat] Scheduler: Sending due task Check all e-mail accounts (paperless_mail.tasks.process_mail_accounts)
webserver-1  | [2024-05-18 19:10:00,007] [INFO] [celery.worker.strategy] Task paperless_mail.tasks.process_mail_accounts[b29a8b79-d616-43ac-ad15-269dc506c057] received
webserver-1  | [2024-05-18 19:10:00,056] [INFO] [celery.app.trace] Task paperless_mail.tasks.process_mail_accounts[b29a8b79-d616-43ac-ad15-269dc506c057] succeeded in 0.04675797396339476s: 'No new documents were added.'
gotenberg-1  | / (_ / _ \/ __/ -_) _ \/ _ \/ -_) __/ _ '/
gotenberg-1  | \___/\___/\__/\__/_//_/_.__/\__/_/  \_, / 
gotenberg-1  |                                    /___/
gotenberg-1  | 
gotenberg-1  | A Docker-powered stateless API for PDF files.
gotenberg-1  | Version: 7.10.2
gotenberg-1  | -------------------------------------------------------
gotenberg-1  | [SYSTEM] modules: api chromium libreoffice libreoffice-api libreoffice-pdfengine logging pdfcpu pdfengines pdftk prometheus qpdf webhook 
gotenberg-1  | [SYSTEM] libreoffice-api: LibreOffice ready to start
gotenberg-1  | [SYSTEM] chromium: Chromium ready to start
gotenberg-1  | [SYSTEM] prometheus: collecting metrics
gotenberg-1  | [SYSTEM] pdfengines: libreoffice-pdfengine pdfcpu pdftk qpdf
gotenberg-1  | [SYSTEM] api: server listening on port 3000
tika-1       | INFO  [main] 16:13:35,293 org.eclipse.jetty.server.handler.ContextHandler Started o.e.j.s.h.ContextHandler@44afefd5{/,null,AVAILABLE}
tika-1       | INFO  [main] 16:13:35,310 org.apache.tika.server.core.TikaServerProcess Started Apache Tika server 94ee6a54-2c95-49fb-8a7f-d5a37f3cc280 at http://0.0.0.0:9998/

[shamoon]

The email sending isn’t really from our code it’s from a package we use called Django-allauth so I’m not positive if it will show something in the logs when it tries to send an email. In fact, the password reset in general basically entirely comes from allauth. I’d at least start by double-checking those settings https://docs.paperless-ngx.com/configuration/#email-sending

If you enable debug it will just put the emails in a file under “sent_emails”, it might be helpful to see in that case.

[annoying-default-user]

In Debug mode the email was created instantly, so I came to the point, that there must be an error with the SMTP connection. I tried with swaks and the same credentials and saw the same behavior, the connection was opened and nothing happend anymore. But, there was a timeout after 30 seconds.

My error was at least, that I took the wrong encryption (TLS), with SSL it is working as expected.
But, in this case the error was not checked by paperless (or django).

So, it seems, the 429 error at the beginning in the logs was randomly at the same time.

[shamoon]

Great, sounds like it's fixed. Yea odd theres no error shown, if youre curious to investigate / ask it would be at: https://github.com/pennersr/django-allauth

[github-actions[bot]]

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