fail to run examples/color_view.py and examples/save_image_to_disk.py with Astra S

[cg3dland]

I follow up the guide to install the Python binding for Orbbec SDK on my Linux PC (Ubuntu 22.04.4), attach an Astra S camera to this Linux PC, and then run the sample app depth_viewer.py successfully, please refer to the attached log depth.log.

But when I run the sample app color_viewer.py, I get following error and app abort abnormally, please refer to the attached log color_view.log:
[02/29 16:11:43.291181][warning][449991][ObException.hpp:40] Start stream failed, OB_SENSOR_COLOR Match openni video mode failed!
[02/29 16:11:43.291247][warning][449991][Pipeline.cpp:233] Execute failure! A libobsensor_exception has occurred!
- where:233#start
- msg:Start stream failed, OB_SENSOR_COLOR Match openni video mode failed!
- type:N11libobsensor12io_exceptionE

BTW，I get following error when I run the sample app save_image_to_disk.py, and the app abort abnormally, please refer to the attached log save_image.log:
[02/29 16:15:53.070439][warning][450206][ObException.hpp:40] Request failed, statusCode: 6, msg: device response with in
consistent response id, nId=42, nRequestId=43
[02/29 16:15:53.070625][warning][450206][AbstractDevice.cpp:1272] Execute failure! A libobsensor_exception has occurred! - where:1272#switchD2CParams
- msg:Request failed, statusCode: 6, msg: device response with inconsistent response id, nId=42, nRequestId=43
- type:N11libobsensor12io_exceptionE
[02/29 16:15:53.070639][warning][450206][AbstractDevice.cpp:1272] set align hardware mode int failed!
[02/29 16:15:53.070651][warning][450206][OpenNIDevice.cpp:805] current d2c param index out of range!
[02/29 16:15:53.070678][info][450206][Pipeline.cpp:239] Try to start streams!
[02/29 16:15:53.070692][error][450206][OpenNIVideoSensor.cpp:427] Match openni video mode failed!
[02/29 16:15:53.070709][warning][450206][ObException.hpp:40] Start stream failed, OB_SENSOR_COLOR Match openni video mod
e failed!
[02/29 16:15:53.070759][warning][450206][Pipeline.cpp:233] Execute failure! A libobsensor_exception has occurred!
- where:233#start
- msg:Start stream failed, OB_SENSOR_COLOR Match openni video mode failed!
- type:N11libobsensor12io_exceptionE

Could you please help me to resolve the issues and make these 2 apps run at my side with Astra S?

Thanks,

color_view.log
depth.log
save_image.log

[thaiph99]

@cg3dland I have the same problems with Astra Pro, so do you have any solutions for this?
Any maintainer in here?