Import location hierarchy from LDAP Active Directory user

[corzakiewicz]

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Is there an existing issue for this?

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Version

10.0.4

Bug description

Hi,

Our current GLPI is version 10.0.14
We have only one instance : Production.

LDAP Active Directory synchronization is set up on our GLPI server.
This allow to import users and to automatically create location mapping the AD User field "City". The automatic creation of locations using hierarchy methode (using the symbol > to specify the child and parent) was working great on GLPI v9.
We migrated to GLPI v10 on December 2023.
Today, I discovered new locations in GLPI have automatically been created the day after we migrated to GLPI v10.
It seems that GLPI is no more able to "interpretate" correctly the symbol > to create hierarchy in locations, so GLPI created new locations.

I have read an article that seems to be similar to this case but I don't understand what I have to do to solve this issue : #15812
In addition, I understood this "bug" was solved in v10.0.11 but as we are running a more recent version, I am confused.

Could you please tell me if the separator symbol > is still the one to user ?
If yes, how could I solve the issue ?

Thank you very much for your help.

Relevant log output

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Page URL

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Steps To reproduce

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Your GLPI setup information

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Anything else?

No response

[trasher]

Please try with latest stable release.

[corzakiewicz]

Thank you for your quick answer.
I'll try soon and I let you know :-)

[corzakiewicz]

Hi,
My GLPI has been updated to v10.0.15, unfortunately, the bug still occurs.
Do you have an idea on how I could solve this ?
Thank you.

[corzakiewicz]

Hi,
Do you need additional information from me to investigate ?
Thank you.

[trasher]

Could you try if #17187 does solve your issue? It's maybe not the final fix, but at least we can be sure it's the same as the inventory related one.