Android Screen Record Stops after hours (service killed by system)

[vavolkova]

Hi guys,

Not sure if that has been discussed before, but I didn't find anything under this topic. I was looking to set unattended access on few Android devices (Android 11). I have set Pro account with Linux server and it all worked properly until I noticed that after 2-3 hours the service stops (Screen Record automatically turns off) and I need to manually turn it on and continue using it.

Is there a solution for that?

[TheGrave]

I have the same issue on Xperia 5 and Xperia 1. It's utterly ridiculous - I need to keep TeamViewer Host installed so that I can re-enable the service. This also forces me to have no screen lock on these phones as TeamViewer Host cannot get to an unlock prompt with them.

[scshiv29-dev]

@rustdesk for me the 'allow background activity ' is the setting that basically made sure the app was working fine even for long hours but the battery consumption is obviously higher.
I don't have rustdesk installed anymore so sending a generic screenshot.

[cikeZ00]

Stock android only has these options. They don't guarantee it won't get killed tho.

[TheGrave]

@rustdesk Yea sure, I figured this was getting stopped by the android OS only. It would be better if we also ask users to add the app to ignore list of battery optimization.

This won't be sufficient. I have battery optimization for the app turned off and it still dies. There are vendor-specific battery optimizations (usually called Adaptive Battery or something similar) which surely can contribute to the problem.

[scshiv29-dev]

@TheGrave okay , for the devices I tested it did not stopped for me so I thought this was android setting specific.

[vavolkova]

Hi everyone,

I just wanted to drop a quick update to let you know that the issue I was facing with Rustdesk has been successfully resolved on my Samsung A10. Big thanks to all of you for the valuable advice and suggestions!

For those who might be experiencing a similar problem, here's what worked for me:

1. Allow Background Activity:

Make sure to allow Rustdesk to run in the background. Sometimes, restrictive background activity settings can interfere with the app's functionality.

2. Remove Rustdesk from Battery Optimization:

Go to your phone's settings and navigate to the list of apps with battery optimization. Remove Rustdesk from this list to ensure it can operate without any restrictions.

By following these steps, I was able to get Rustdesk up and running smoothly on my Samsung A10. I hope this solution proves helpful to others facing the same issue.

Once again, thank you all for your support and suggestions!

[rustdesk]

Implement an Android floating window to prevent the system from killing the service, ready in nightly build.
https://x.com/rustdesk/status/1798387103862231205