Original Quest credits @Kruwed.

📜 Preamble

Dismissing the confusion around password's role in recovering a wallet.

📖 TL;DR - Too Long, Didn't Read

Ongoing feedback received by our support team indicates that users find Wasabi's user experience unclear, particularly regarding the significance and function of passwords. This redesign initiative aims to make the user interface more intuitive by tackling two main problems. Firstly, a prevalent issue arises when users restore their wallet with a different password, resulting in a wallet showing a zero balance. Secondly, a less frequent but significant issue occurs when users forget their password and fail to back it up, under the impression that passwords are not required for wallet recovery.

🌟 Specification, Scope, and Features

Objectives:

• Ensure the user properly records their recovery phrases and password, addressing the second issue mentioned above.
• Ensure the user is aware of and will use the identical password during recovery, addressing the first issue mentioned above.

Exclusions:

• Do not attempt to instruct the user on backup methods utilizing "best practices" within the software. Such guidance belongs in the documentation or blog posts, although a link within the software could be provided.
• Avoid implementing additional dialogs or measures to persuade the user to follow "best practices" for backups. Our primary aim is to ensure the user initiates a backup; the method of doing so is beyond our purview.

⚔️ Motivation

Losing your coins is the worst UX.

📜 Rationale

• The first user report was years ago and the zero balance wallet issue has been coming since then. I have also witnessed the confusion IRL when one of my friends tried to recover his wallet.
• The team tried to solve this many times without success and that led to frustration and enormous energy spent on opening issues, arguments, etc. Look at the number of issues and discussions related to this below.

🌌 Backward Compatibility

The seed format is unchanged.

📚 Reference Implementation (optional)

• Use passphrase instead of password #12320
• [UX/UI redesign] Wallet Creation #10661
• https://www.figma.com/file/k3kb0vC57SxFM49txzbNke/Password-redesign?type=design&node-id=0-1&mode=design

🫂 Team involvement:

UI, UX

✅ Subtasks:

• Create this issue as a first step.
• Have a conversation with the support team, clarifying the problems.
• Figuring out the directions toward the solution.
• Consult with the UX team.
• Create designs and demo.
• Implementation: code and ui.
• Make sure the legal docs are updated according to Use passphrase instead of password #12320

🧾 Resources:

• Rename "password" to "passphrase/13th word" #10408
• 13th word #10321
• Rename "password" to "passphrase" and explain better what it is about #9756
• Typing recovery words UX issues #10486
• Use passphrase instead of password #12320
• [UX/UI redesign] Wallet Creation #10661
• [VDG] password input three times at wallet generation  #10367
• Improve the Wallet Settings dialog #10583
• Rename "password" to "passphrase" and explain better what it is about #5258