This feature was created to gather feedback from our users. Currently, feedback is gathered by:
- Showing an actionable card in My Store (Stats) —
InAppFeedbackCardViewController.swift - Showing actionable buttons in the Products tab banner —
ProductsTopBannerFactory.swift
The logic for when these actionable buttons are shown is located in InAppFeedbackCardVisibilityUseCase.swift
The feature is designed so that when we have new banners (messages) like the Products banner, we just have to add a new option in FeedbackType. This FeedbackType is used by InAppFeedbackCardVisibilityUseCase to determine whether to show the buttons or not.
The negative feedback on the My Store (Stats) card and the "Give Feedback" button in the feature banners launch a WebView showing a Crowdsignal survey. See SurveyCoordinatingController.swift.
Aside from the survey questions, the other configuration that we did is the CSS for the survey. This is configured in Crowdsignal. But there is a backup file located in Resources/Crowdsignal/woo-mobile-survey-style.css.