Feedback form probably don't work and don't display any UI-feedback to user after submit [self-hosted and cloud]

[alexander-mart]

Describe the bug
When you submit a feedback form, (1) nothing happens and (2) the email is probably not sent. The feedback form is an important feedback channel for collecting information about bugs, as well as an important feedback channel for the product development department to understand exactly how customers use TerminusDB.

To Reproduce
Steps to reproduce the behavior:

1. Go to terminusdb dashboard
2. Click on letter icon 💌 in left sidebar
3. Fill feedback form inputs
4. Try to click «Send» submit-button
5. Nothing happening

Expected behavior

• Dev team shoud receive messages from Feedback form
• User get response after click on submit button and even form submit was not complete successfull

Screenshots

Info (please complete the following information):

• TermiusDB: v11.1.9 (self-hosted with Docker)
• Cloud version: dashboard.terminusdb.com

Additional context

1. Web browser console is clean, no errors.

2. Relevant source code:
   2.1. https://github.com/search?q=org%3Aterminusdb+Send+us+your+Feedback&type=code
   2.2. https://github.com/terminusdb/terminusdb-console/blob/master/src/init/SendEmailHook.js (deprecated?)

[alexander-mart]

• Temporary solution: Can we hide the form until we fix it so as not to lose our reputation?