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Post-crop tiny image top left inside larger black space? #526

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mikemarian opened this issue Nov 22, 2022 · 1 comment
Open

Post-crop tiny image top left inside larger black space? #526

mikemarian opened this issue Nov 22, 2022 · 1 comment

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@mikemarian
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Hi, this is new, and seems to be an edge case of some sort (it's happened only twice that we've seen, and both recently, after using this library for a few years), but there is a situation where users crop an image, and then the image is super tiny in the top left of an otherwise black canvas.

https://d3k9p5zq72yv95.cloudfront.net/users/user/dDn7EL4_TnahHFov2_fqxA.jpeg

What the user cropped for their profile photo was what was ultimately in the top left of this canvas. I have a Clarity recording of the user's session, and can see they did nothing out of the ordinary, and the user saw a full crop of the image they selected, as was expected, but what was saved is the image you see linked above.

We are using 8.6.5.

This user was on iOS Safari:

{"os": "iOS", "ua": "Mozilla/5.0 (iPhone; CPU iPhone OS 15_7 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.6,2 Mobile/15E148 Safari/604.1", "model": "iPhone", "vendor": "Apple", "isMobile": true, "osVersion": "15.7"}

Thanks!

Mike

dDn7EL4_TnahHFov2_fqxA-1

@tylerjbainbridge
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Hi Mike, did you find a solution for this? Seeing this same behavior now.

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