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Patient Chart -> Blank Screen #365

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saratheneale opened this issue Jun 28, 2019 · 0 comments
Open

Patient Chart -> Blank Screen #365

saratheneale opened this issue Jun 28, 2019 · 0 comments
Labels
bug A defect in design or behaviour needs-replication Need reliable instructions for replicating this issue P1 Broken core functionality / Required feature testing-party

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@saratheneale
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saratheneale commented Jun 28, 2019

App version: (the number after "Buendia" on the starting screen)
Screen or dialog: Patient Chart

Steps to replicate the problem

I saw this on two devices. This did not seem like an internet issue because other websites worked fine at the time. IDs 3333 and 4444

  1. On device 1, Add a Treatment to a Patient ID 44442. (I'm not sure if its add a new patient or add an existing one.)
  2. Result: the Patient Chart grid is just a white screen. I could see the gray header tiles, but nothing else.
    In this case, Going to the patient list and pulling to refresh seems to work

On Device 2
Somehow someone got into a state where they could not see any Patient Grids at all. They did not add Treatment, just observations. This device, I grabbed a log that's Attached.
In this case, going back and refreshing did not fix the issue.

Actual behaviour

No Patient Grid shown. Just a white screen.

Expected behaviour

Expect the Patient Grid to show.

nocrashblankpatients.txt

@saratheneale saratheneale added bug A defect in design or behaviour needs-triage New issue; needs to be prioritized testing-party labels Jun 28, 2019
@zestyping zestyping added P2 Issues not fitting P0, P1, or P3 P1 Broken core functionality / Required feature and removed needs-triage New issue; needs to be prioritized P2 Issues not fitting P0, P1, or P3 labels Jul 1, 2019
@saratheneale saratheneale added the needs-replication Need reliable instructions for replicating this issue label Jul 3, 2019
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Labels
bug A defect in design or behaviour needs-replication Need reliable instructions for replicating this issue P1 Broken core functionality / Required feature testing-party
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