Installation issues #1518
Replies: 4 comments 8 replies
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Weird, because pretalx is not a (Also, just in case you didn't, make sure to run |
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I'm running into this too. Here's the issue, at least as far as I understand it:
It'd be nice to get an updated release which addresses this, although if you have a way to just override the ReportLab dependency to allow ~3.6.0, that'd be great too - I'm not really familiar with Python or its installer system, and someone just asked me to get our existing install working again on a system already upgraded to Bookworm. I can try a source install, but that is obviously not ideal. Update: Setting a custom constraint file led to a dependency error. But installing pretalx with --no-deps, then modifying After that gunicorn gets further, printing pretalx's header, but then complaining about |
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Thanks, is there a different distribution I might have better luck with? I saw mention of Ubuntu somewhere in the instructions, would you recommend redoing the installation on Ubuntu?
BTW yes I did do the setuptools wheel line first, twice in fact just to make sure 😎
Siggi Bjarnason (he/him)
https://supergeek.us
https://infosechelp.net
https://www.linkedin.com/in/siggib
https://twitter.com/siggib007
…----- Original message -----
From: Tobias Kunze ***@***.***>
To: pretalx/pretalx ***@***.***>
Cc: Siggi Bjarnason ***@***.***>, Author ***@***.***>
Subject: Re: [pretalx/pretalx] Installation issues (Discussion #1518)
Date: Wednesday, July 05, 2023 07:14
Weird, because pretalx is not a `pyproject.toml` based project. From the error message, I'd assume that you're missing some dependencies for Pillow and/or reportlab. I'm not super familiar with Debian, so I can't really speculate as to that, but you might find something helpful looking for those terms.
(Also, just in case you didn't, make sure to run `pip install -U setuptools wheel pip` first, because outdated build tools can be part of the problem.)
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I would hope that the Ubuntu instructions are up to date, but if you find the equivalents of the Ubuntu dependencies from the docs, you should be good to go, too. Sorry, but without further information, I don't think there's much anybody can do to help. |
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I have found no specific Ubuntu instructions, maybe the admin guide I'm using is assuming I'm using Ubuntu but I saw no mention of that. If there are some other "Ubuntu instructions" I'm missing I would love a link to them.
I'll rebuild the machine with the latest Ubuntu release and will try again. I'm not a Linux guru so "finding equivalents" or "just finding the missing dependencies" is not viable for me. It is easier to start over from scratch using Ubuntu if that is going to be easier.
FYI I'm self-hosting for financial reasons, not geeky reasons.
Thank you for your help, I really appreciate it.
Siggi Bjarnason (he/him)
https://supergeek.us
https://infosechelp.net
https://www.linkedin.com/in/siggib
https://twitter.com/siggib007
…----- Original message -----
From: Tobias Kunze ***@***.***>
To: pretalx/pretalx ***@***.***>
Cc: Siggi Bjarnason ***@***.***>, Author ***@***.***>
Subject: Re: [pretalx/pretalx] Installation issues (Discussion #1518)
Date: Wednesday, July 05, 2023 11:12
I would hope that the Ubuntu instructions are up to date, but if you find the equivalents of the Ubuntu dependencies from the docs, you should be good to go, too. Sorry, but without further information, I don't think there's much anybody can do to help.
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Okay, it doesn't say "Ubuntu" but "Ubuntu-like systems", but still: https://docs.pretalx.org/administrator/installation.html#step-3-package-dependencies Anyway, I can only reiterate that without further details, I can't help. Your best bet is to look up why reportlab and Pillow don't install on your system. |
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Thank you, I think I'll rebuild the system with the latest Ubuntu and see how that goes. I feel that is going to be my best bet. I'm not confident in my ability to figure out why reportlab and Pillow aren't installing, especially considering I have no clue what those things are.
I'd recommend putting something at the top of that guide about Ubuntu being recommended. Most would argue that Debian is an "Ubuntu-like system".
Again, thank you so much for your help.
Siggi Bjarnason (he/him)
https://supergeek.us
https://infosechelp.net
https://www.linkedin.com/in/siggib
https://twitter.com/siggib007
…----- Original message -----
From: Tobias Kunze ***@***.***>
To: pretalx/pretalx ***@***.***>
Cc: Siggi Bjarnason ***@***.***>, Author ***@***.***>
Subject: Re: [pretalx/pretalx] Installation issues (Discussion #1518)
Date: Wednesday, July 05, 2023 12:13
Okay, it doesn't say "Ubuntu" but "Ubuntu-like systems", but still: https://docs.pretalx.org/administrator/installation.html#step-3-package-dependencies
Anyway, I can only reiterate that without further details, I can't help. Your best bet is to look up why reportlab and Pillow don't install on your system.
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We do not recommend a particular operating system – any hints in the documentation were contributed by pretalx users. |
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OK redoing this on Ubuntu 22.04.2 LTS worked much better and I think I'm 99% there. Now I'm failing to start the web service with this error: Upon further inspection that path is a file, so it makes sense that it can't change directories into a file. What am I doing wrong? |
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… Why are you trying to change into the gunicorn file? Please always provide both the error message and the reason it occurs, in this case presumably the contents of your systemd file etc. |
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I'm not trying anything, but to start the service. The service failed to start, I checked the logs per the instructions and that is the error that is in the logs. Here is the complete output with context and all: Here is the systemD file I created per step 6 in the directions: |
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Sorry, I can't help you in that case – your systemd file clearly states that your working directory is meant to be |
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Working on setting up my own self hosted Pretalx and working through the install guide at https://docs.pretalx.org/administrator/installation.html. I'm getting a failure at the
pip install --user --upgrade-strategy eager -U pretalxcommand. I'm building this on Debian 12. Here is the error I'm gettingERROR: Failed building wheel for reportlab Running setup.py clean for reportlab Failed to build Pillow reportlab ERROR: Could not build wheels for Pillow, reportlab, which is required to install pyproject.toml-based projectsI've tried to research this but can't make head or tails out of this. Can anyonoe assist or provide some pointers?
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