Information about some players does not load in the multiplayer lobby.

[Proxima36]

Type

Game behaviour

Bug description

Sometimes after entering multiplayer lobby information about some players don't loads and they stay as blank users, (users 12154383 and 4817834 in this case). Also they shown as "unknown user" in spectator mode. But you can see new messages in chat from them and in gemeplay/result screen information loads correctly.

Screenshots or videos

Version

2024.412.1

Logs

logs.zip

[bdach]

You somehow hit the rate limit.

2024-05-08 15:34:16 [verbose]: Performing request osu.Game.Online.API.Requests.GetUsersRequest
2024-05-08 15:34:17 [verbose]: Request to https://osu.ppy.sh/api/v2/users/?ids[]=9385335&ids[]=1709416&ids[]=35718851&ids[]=20470108&ids[]=35481020&ids[]=28735397&ids[]=33650701&ids[]=34386975&ids[]=34812791&ids[]=32622021&ids[]=35896709&ids[]=15320630&ids[]=2908398&ids[]=493378&ids[]=25413502&ids[]=21896759&ids[]=35427828&ids[]=33698150&ids[]=28589575&ids[]=35726422&ids[]=11572746&ids[]=25281583&ids[]=8552735&ids[]=34823171&ids[]=25891422&ids[]=11722849&ids[]=20992403&ids[]=31405719&ids[]=35704365&ids[]=19919697&ids[]=35901709&ids[]=4426696&ids[]=13992953&ids[]=30206703&ids[]=18576021&ids[]=11729907&ids[]=8660640&ids[]=12154383&ids[]=34471194&ids[]=30457693&ids[]=35605430&ids[]=30405992&ids[]=18012681&ids[]=9662029&ids[]=4095317&ids[]=23693376&ids[]=35899931&ids[]=35759384&ids[]=6528695&ids[]=10979389 failed with System.Net.WebException: TooManyRequests.
2024-05-08 15:34:17 [verbose]: Response was: {"error":"Too Many Attempts."}

The log is immediately preceded by a bunch of batch user lookups but I don't know how this happens.

What were you doing before this happened?

[Proxima36]

Nothing specific, spent maybe couple hours in map editor, and then go to multiplayer. I'm poke to some lobbys just now for trying reproduce this problem, but nothing. The only thing I can say is that maybe this problem occurs when osu has been open for 2-3+ hours. I'll let know if I find a more accurate way to replicate this problem.

[Proxima36]

At this point I think it's my ISP because I couldn't replicate the problem earlier in the morning, but in the evening it appeared immediately. But I'm not 100% sure because if I leave lobby and enter back in it always fails to load the same people's info. I think issue can be closed if needed.

https://www.youtube.com/watch?v=zyyktRmzehA

[bdach]

Tentatively converted to discussion due to suspicion this is a network problem on user side