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openbenchmarking.org broken registration #42

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ModelCitizenPS3 opened this issue Jun 4, 2023 · 7 comments
Open

openbenchmarking.org broken registration #42

ModelCitizenPS3 opened this issue Jun 4, 2023 · 7 comments

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@ModelCitizenPS3
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Failed to create an account on openbenchmarking.org (again) today. This is something I try once every few weeks and has been happening for months. I make several attempts at filling out the account registration page, using all varieties of user names and passwords from very simple ones to very complex. The site never complains about my choices and at least 50 percent of the time, it actually informs me that it sent me a confirmation email. This is a lie, however since no email from openbenchmarking.org ever makes it to my inbox. Obviously I've tried checking my junk mail, and have even tried using different email addresses from different services (including my school account). I am out of ideas as to how to make your broken website work, and as I mentioned above this has been an issue for at least several months. Just figured somebody ought to know...
Have a lovely day.

@Mikrodz
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Mikrodz commented Jun 21, 2023

It happened the same to me. Only tried once though. I didn't get any errors when I was registering the account. I would really like to get the validation email.

@electrofelix
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no delivery for a gmail account here

@APLD-SP
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APLD-SP commented Aug 21, 2023

worked for 2 accounts I setup to a corporate email address on the first try if that helps.

@milkmuffin
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I was not able to create an account across 2 days. I initially tried a gmail account but switched to a corporate email address, but that didn't work either. (I saw the Your OpenBenchmarking.org account has been created. Please check your e-mail to activate the account by clicking on the e-mail confirmation link. message in all cases too.)

I'm honestly surprised that openbenchmarking.org continues to thrive with such a unreliable signup flow.

If the owners, community of anybody else cares, this should be a high priority fix. This gives a terrible first impression to anybody who is trying to signing up, and it's stunting the growth of the users on the website.

@arft1kwerg
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Tried going through the registration process multiple times. No new account ever gets created despite whatever the confirmation emails claim.

@plusterkopp
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Received a greeting mail back in January 2023, haven’t been able to open the link ever since because incorrect username/password. Abandoned the issue for a year, tried again just now.
Filled in all the fields, got an empty main area on the next page (well, the openbenchmarking… line at the top and the left column with tests etc is still populated). Happens with Chromium and Firefox.

@Krandelbord
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Is there any chance for fixing this issue ?
I'm also unable to create account

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8 participants