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Failed to read document from storage. Please contact your storage server #315

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titansmc opened this issue Jan 20, 2020 · 1 comment
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@titansmc
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From Collabora Online, try to rename a file (Save As...). The following error will be shown:

"Failed to read document from storage. Please contact your storage server

richdocument 2.2.0 and owncloud 10.3.2,Is this a regression ?

@AndreFabris
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I have the same issue, after upgrading plugin. I cannot create new document or edit existing, same error message.
Old version works and this is extract of the code from old version of the file:
Full path: /var/www/html/myfiles/apps/richdocuments/templates/documents.php
`<script>
var instanceId = '';
</script>

`

Extract of the code from the new version is:
<script> var rd_instanceId = '<?php p($_['instanceId']) ?>'; var rd_version = '<?php p($_['version']) ?>'; var rd_sessionId = '<?php p($_['sessionId']) ?>'; var rd_permissions = '<?php p($_['permissions']) ?>'; var rd_title = '<?php p($_['title']) ?>'; var rd_fileId = '<?php p($_['fileId']) ?>'; var rd_token = '<?php p($_['token']) ?>'; var rd_urlsrc = '<?php p($_['urlsrc']) ?>'; var rd_path = '<?php p($_['path']) ?>'; var rd_canonical_webroot = '<?php p($_['canonical_webroot']) ?>'; </script>

Owncloud error log shows:
"GET","url":"\/myfiles\/index.php\/apps\/richdocuments\/index","message":"Undefined index: version at \/var\/www\/html\/myfiles\/apps-external\/richdocuments\/templates\/documents.php#3"} {"reqId":"x78uBImp5rXQ2HFp85V5","level":3,"time":"2020-02-04T10:19:37+00:00","remoteAddr":"84.30.99.135","user":"afabris","app":"PHP","method":"GET","url":"\/myfiles\/index.php\/apps\/richdocuments\/index","message":"Undefined index: sessionId at \/var\/www\/html\/myfiles\/apps-external\/richdocuments\/templates\/documents.php#4"} {"reqId":"x78uBImp5rXQ2HFp85V5","level":3,"time":"2020-02-04T10:19:37+00:00","remoteAddr":"84.30.99.135","user":"afabris","app":"PHP","method":"GET","url":"\/myfiles\/index.php\/apps\/richdocuments\/index","message":"Undefined index: permissions at \/var\/www\/html\/myfiles\/apps-external\/richdocuments\/templates\/documents.php#5"} {"reqId":"x78uBImp5rXQ2HFp85V5","level":3,"time":"2020-02-04T10:19:37+00:00","remoteAddr":"84.30.99.135","user":"afabris","app":"PHP","method":"GET","url":"\/myfiles\/index.php\/apps\/richdocuments\/index","message":"Undefined index: title at \/var\/www\/html\/myfiles\/apps-external\/richdocuments\/templates\/documents.php#6"} {"reqId":"x78uBImp5rXQ2HFp85V5","level":3,"time":"2020-02-04T10:19:37+00:00","remoteAddr":"84.30.99.135","user":"afabris","app":"PHP","method":"GET","url":"\/myfiles\/index.php\/apps\/richdocuments\/index","message":"Undefined index: fileId at \/var\/www\/html\/myfiles\/apps-external\/richdocuments\/templates\/documents.php#7"} {"reqId":"x78uBImp5rXQ2HFp85V5","level":3,"time":"2020-02-04T10:19:37+00:00","remoteAddr":"84.30.99.135","user":"afabris","app":"PHP","method":"GET","url":"\/myfiles\/index.php\/apps\/richdocuments\/index","message":"Undefined index: token at \/var\/www\/html\/myfiles\/apps-external\/richdocuments\/templates\/documents.php#8"} {"reqId":"x78uBImp5rXQ2HFp85V5","level":3,"time":"2020-02-04T10:19:37+00:00","remoteAddr":"84.30.99.135","user":"afabris","app":"PHP","method":"GET","url":"\/myfiles\/index.php\/apps\/richdocuments\/index","message":"Undefined index: urlsrc at \/var\/www\/html\/myfiles\/apps-external\/richdocuments\/templates\/documents.php#9"} {"reqId":"x78uBImp5rXQ2HFp85V5","level":3,"time":"2020-02-04T10:19:37+00:00","remoteAddr":"84.30.99.135","user":"afabris","app":"PHP","method":"GET","url":"\/myfiles\/index.php\/apps\/richdocuments\/index","message":"Undefined index: path at \/var\/www\/html\/myfiles\/apps-external\/richdocuments\/templates\/documents.php#10"} {"reqId":"x78uBImp5rXQ2HFp85V5","level":3,"time":"2020-02-04T10:19:37+00:00","remoteAddr":"84.30.99.135","user":"afabris","app":"PHP","method":"GET","url":"\/myfiles\/index.php\/apps\/richdocuments\/index","message":"Undefined index: uploadMaxHumanFilesize at \/var\/www\/html\/myfiles\/apps-external\/richdocuments\/templates\/documents.php#32"} {"reqId":"x78uBImp5rXQ2HFp85V5","level":3,"time":"2020-02-04T10:19:37+00:00","remoteAddr":"84.30.99.135","user":"afabris","app":"PHP","method":"GET","url":"\/myfiles\/index.php\/apps\/richdocuments\/index","message":"Undefined index: uploadMaxFilesize at \/var\/www\/html\/myfiles\/apps-external\/richdocuments\/templates\/documents.php#40"} {"reqId":"x78uBImp5rXQ2HFp85V5","level":3,"time":"2020-02-04T10:19:37+00:00","remoteAddr":"84.30.99.135","user":"afabris","app":"PHP","method":"GET","url":"\/myfiles\/index.php\/apps\/richdocuments\/index","message":"Undefined index: uploadMaxFilesize at \/var\/www\/html\/myfiles\/apps-external\/richdocuments\/templates\/documents.php#42"} {"reqId":"x78uBImp5rXQ2HFp85V5","level":3,"time":"2020-02-04T10:19:37+00:00","remoteAddr":"84.30.99.135","user":"afabris","app":"PHP","method":"GET","url":"\/myfiles\/index.php\/apps\/richdocuments\/index","message":"Undefined index: uploadMaxHumanFilesize at \/var\/www\/html\/myfiles\/apps-external\/richdocuments\/templates\/documents.php#48"}

It seems clear that new version is bad. Need help with this urgently. THanks!

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