Failed to load the collection: 401

[o20n3]

Steps to reproduce:
Add external storage to nextcloud.
Install Music app
Open music app

Expected behaviour
App opens and prompts to scan music files

Actual behaviour
Popup notification: Failed to load the collection: 401
Spinning wheel
Popup vanishes
Spinning wheel indefinitely

Ubuntu Nextcloud Server 24.0.4
Linux 5.4.0-124-generic x86_64
PHP version 8.0.23
Database: mysql 8.0.30

[o20n3]

Can access settings and scan for music when connected to the localhost, cannot get it through the webhost.

[paulijar]

Thanks for the report. The HTTP code 401 means "Unauthorized". Can you browse and download your files on the external storage without any issues using the Files view of Nextcloud? What type of external storage do you use? Is there any additional details in the nextcloud.log file?

[o20n3]

Yes, I can browse, download and play the files in the files view of Nextcloud. My external storage is a 4tb 2.5" portable Western Digital.

The only log error occurring while I was configuring was

Error
PHP
2022-10-02T16:33:45+1000
Error: Cannot modify header information - headers already sent by (output started at /snap/nextcloud/31563/htdocs/lib/private/legacy/OC_EventSource.php:111) at /snap/nextcloud/31563/htdocs/lib/private/AppFramework/Http/Output.php#70

It is possible there's an https/http conflict through cloudflare.

[paulijar]

Sorry, I'm not familiar with cloudflare. What is its role on your setup?