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Cannot setup account #302

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iconocaust opened this issue Apr 1, 2023 · 6 comments
Open

Cannot setup account #302

iconocaust opened this issue Apr 1, 2023 · 6 comments

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@iconocaust
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Interested in starting an OpenML account, however the sign-up page doesn't actually go anywhere... I input information, click "Sign up for OpenML" button.... crickets. There are no other interactive elements to the page, nor do I see any check boxes or captchas... Send help.

@iampushpdeep
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same issue

@joaquinvanschoren
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joaquinvanschoren commented Apr 8, 2023

Hi, There was a problem with the email server at our university. This should be resolved now although we're still monitoring it.
I activated your accounts and sent you a follow-up email. Apologies for the inconvenience and let me know if you are still experiencing issues.

@ArturDev42
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ArturDev42 commented Apr 20, 2023

Hi @joaquinvanschoren I have this issue with the test server. I registered an account on the test server, but did not receive a confirmation email to activate my account. I contacted openmachinelearning@gmail.com on March 28th with my details, but did not receive a response yet. I have access to the openml.org website, but for my testing purposes I think it makes more sense to use the test server. Would it be possible to activate my account? Thanks!

@joaquinvanschoren
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Apologies. We fixed the issue on the production server but not yet on the test server. I activated your accounts now.

@ArturDev42
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@joaquinvanschoren My account is activated now, thanks! However, when I try to create a new task for example, the page is frozen. I can select the task typ, but after that nothing happens. It seems like a bug. I noted that in #303.

Using the Python API it works for me though.

@joaquinvanschoren
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Thanks, I'll look into it.

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4 participants