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When a customer needs support, there is a set of logs or configurations that are necessary to aid the person providing support.
The troubleshooting document should include a list of useful data points to collect and outline how to collect those.
Such as:
situation x - this is how you deeply inspect a resource to see its events and full status
situation y - this is how to retrieve NGINX logs, controller logs, etc.
situation z - this is how to retrieve logs from a pod that had been killed.
The text was updated successfully, but these errors were encountered:
When a customer needs support, there is a set of logs or configurations that are necessary to aid the person providing support.
The troubleshooting document should include a list of useful data points to collect and outline how to collect those.
Such as:
The text was updated successfully, but these errors were encountered: