Neo.ClientError.Security.AuthenticationRateLimit: The client has provided incorrect authentication details too many times in a row.

[marohamamjyan]

Hello, I am a new user for neo4j, I've installed it from scratch, I have set username and password in values.yaml file and when I try to enter I get this error:
Neo.ClientError.Security.AuthenticationRateLimit: The client has provided incorrect authentication details too many times in a row.

Later I also added this lines in neo4j-community.conf

dbms.security.auth_enabled=true dbms.security.auth_provider=ldap dbms.security.ldap.auth_provider.type=unsecured dbms.security.auth_provider.username=neo4j dbms.security.auth_provider.password=mypassword

Nut it didn't help as well
Please help to solve the problem, I've tried helm delete and then helm install, it didn't help.

[LinneaAndersson]

Hi @marohamamjyan, thanks for the report. LDAP authentication and authorization is an enterprise only feature, could it be that you are trying this in community? If you are in enterprise I would suggest in the first instance, the best way to get assistance with it is to open a support ticket with Neo4j support if you are able to do that.