GPU process isn't usable. Goodbye.

[arfar]

Hi there

When trying to start the mtgatool-desktop-6.1.39.AppImage from the terminal I get the following message:

Checking for update
[7517:0815/234553.579214:FATAL:gpu_data_manager_impl_private.cc(415)] GPU process isn't usable. Goodbye.
Trace/breakpoint trap (core dumped)

I've tried to use some flags like --debug or --help to see if anything would change, but I can't seem to get any other output that what is provided above.

It also doesn't work when double clicking on the icon in a file viewer. I suspect the same error occurs, but no error window is provided or anything like that.

Any help would be greatly appreciated.
Thank in advance

[arfar]

I've completely reinstalled Pop_OS on my computer (for reasons unrelated to this) and now I get the following error. I note the application did actually launch once. But upon re-launching I get this error.

Checking for update
Update for version 6.1.41 is not available (latest version: 6.1.41, downgrade is disallowed).
Update not available
{
  version: '6.1.41',
  files: [
    {
      url: 'mtgatool-desktop-6.1.41.AppImage',
      sha512: 'TuVc5hhzT8pfFmZF4dgFV19I5E+YEMX7oFpyFyQCRlz0l1pjfWFnA0o8T1o8iVIOxYlR4dX56gV6rfzAL2qyLg==',
      size: 161871525,
      blockMapSize: 169657
    }
  ],
  path: 'mtgatool-desktop-6.1.41.AppImage',
  sha512: 'TuVc5hhzT8pfFmZF4dgFV19I5E+YEMX7oFpyFyQCRlz0l1pjfWFnA0o8T1o8iVIOxYlR4dX56gV6rfzAL2qyLg==',
  releaseDate: '2022-08-20T21:05:29.617Z',
  releaseName: '6.1.41',
  releaseNotes: ''
}
\>> createWindow()
checkForUpdatesAndNotify called, downloadPromise is null
[51920:0822/223254.321491:FATAL:gpu_data_manager_impl_private.cc(415)] GPU process isn't usable. Goodbye.
Trace/breakpoint trap (core dumped)

It may or may not be relevant, but when trying to run the daemon, I get the following error:

~/bin/mtgatool$ /usr/share/mtga-tracker-daemon/mtga-tracker-daemon
Current version = 1.0.5.0
No usable version of libssl was found
Aborted (core dumped)

[clagiordano]

@arfar it seems related to the electron sandbox security options, trying to run it with --no-sandbox it starts, if i remember correctly i had the same issue with rambox back then.

• we can:
  • run it using the CLI and the parameter --no-sandbox
  • add the flag --no-sandbox to the .desktop file entry

i've also tested changing the sticky bits with chmod but it doesn't seems a working solutions.

I hope that it could be helpful.

[multimeric]

Thanks @clagiordano that seems to work! I updated the start.sh script since that seems to be run by the .desktop file, so changing it there fixes it everywhere:

--- start.sh	2022-12-17 17:04:17.343472641 +1100
+++ /usr/share/mtgatool/start.sh	2022-12-17 17:02:23.953367412 +1100
@@ -1,4 +1,4 @@
 #!/usr/bin/env bash
 LAST_VERSION=$(ls mtgatool-desktop-* | sort -t. -k 1,1n -k 2,2n -k 3,3n -k 4,4n | tail --lines=1)
-./$LAST_VERSION
+./$LAST_VERSION --no-sandbox

[riQQ]

There is also --disable-gpu-sandbox, which should be better than disabling the whole sandbox.
Maybe there are more relevant switches here: https://chromium.googlesource.com/chromium/chromium/+/master/content/public/common/content_switches.cc