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Wyzecam3 not working #1152

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neatgit opened this issue Apr 13, 2024 · 6 comments
Open

Wyzecam3 not working #1152

neatgit opened this issue Apr 13, 2024 · 6 comments

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@neatgit
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neatgit commented Apr 13, 2024

I have a Wyze cam 3 and it is not working. I did not actually see the exact model number on the supported page of the wiki. IT's model number is WYZEC3. All it shows in bridge is "preview not available"

@mrlt8
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mrlt8 commented Apr 13, 2024

Is your bridge on the same network/LAN as the camera? There seems to be an issue with the latest version of the firmware blocking remote access to the v3 cams.

@HenryLai-Bayview
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Yes, I can confirm I am facing this issue as well.

One WyzeCam v3 on 4.36.11.8391 and another WyzeCam v3 on 4.36.11.7095 that both show "The media could not be loaded, either because the server or network failed or because the format is not supported."

However, my WyzeCam v2 running firmware 4.9.9.1851 is working fine without issues.

@neatgit
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neatgit commented Apr 14, 2024

Is your bridge on the same network/LAN as the camera? There seems to be an issue with the latest version of the firmware blocking remote access to the v3 cams.

Yes they are. Perhaps because I am using a mobile hot spot as my internet? I think mobile hot spot operates as some kind of proxy, which in turn does some strange things on networks.

Can the docker stream be viewed remotely on a safari browser? MY work phone doesn't allow me to download apps and I'd be watching the stream remotely.

@neatgit
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neatgit commented Apr 15, 2024

Do you first have to connect the camera to your wifi with the App? The whole reason I got this bridge is because my phone doesn't support the app

@mrlt8
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mrlt8 commented Apr 16, 2024

The bridge only looks for cameras already linked to a wyze account. You'll need to use the app to generate a QR code to activate and connect them to wifi.

@neatgit
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neatgit commented Apr 17, 2024

The bridge only looks for cameras already linked to a wyze account. You'll need to use the app to generate a QR code to activate and connect them to wifi.

OK so I probably just need to install a virtual container to run android apps on linux correct? Have you tried this and succeeded? I cannot get the app on the phone. Any other hacks or workarounds?

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