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Can't work with .MOV files? #1932

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4 tasks done
sujfuy opened this issue Mar 21, 2024 · 1 comment
Open
4 tasks done

Can't work with .MOV files? #1932

sujfuy opened this issue Mar 21, 2024 · 1 comment
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bug Electron Upstream electron bug

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@sujfuy
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sujfuy commented Mar 21, 2024

The fewer issues I have to read, the more new features I will have time to implement, so I ask that you please try these things first

Steps to reproduce

Was really enjoying this program trimming clips to exports from my MP4 files, then I came across the MOV files and can only hear the audio. Did I miss something about these not being supported?

Expected behavior

Show me the video

Actual behavior

Only hear audio, blank screen

Provide an error report

No error occurred.

{
"state": {
"ffmpegExperimental": false,
"preserveMovData": false,
"movFastStart": true,
"preserveMetadataOnMerge": false,
"filePath": "",
"externalFilesMeta": {},
"mainStreams": [],
"copyStreamIdsByFile": {},
"cutSegments": [
{}
],
"mainFileFormatData": {},
"rotation": 360,
"shortestFlag": false,
"effectiveExportMode": "separate",
"outSegTemplate": "${FILENAME}-${CUT_FROM}-${CUT_TO}${SEG_SUFFIX}${EXT}"
},
"platform": "win32",
"version": "3.59.1"
}

Share the file

https://drive.google.com/drive/folders/1U4VIVgTJ5q2qcOnTIJst67dY1f3BdKLT?usp=sharing

Share log from developer tools

Don't understand this

@mifi
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mifi commented Mar 22, 2024

Thanks for sharing the file. I can confirm that Losslesscut is just showing a black video with audio only. What's odd is that the HTML5 video element is not even giving off any error, so there is seemingly no way for LosslessCut to know that the video is unplayable. Unfortunately this is probably a bug in Chrome/Chromium (which is used by Losslescut), so not much I can do about it. I also tried to play the same file in Google Chrome and it just shows a blank video as well:

<html>
  <body>
    <video controls src="SCHD0262.MOV" />
  </body>
</html

I tested in Safari on Mac and it works. So it's definitely a Chromium bug.

As a workaround for this file you can convert it to a supported format in LosslessCut:

File -> Convert to supported format -> "Fastest: Low playback speed" or "Slow: Low quality encode"

@mifi mifi added Electron Upstream electron bug bug labels Mar 22, 2024
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Labels
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