Can not update from 2.0.0 to 2.0.4

[speller]

Windows Version

10.0.22621.2428

WSL Version

2.0.0.0

Are you using WSL 1 or WSL 2?

• WSL 2
• WSL 1

Kernel Version

5.15.123.1-1

Distro Version

Ubuntu 22.04

Other Software

No response

Repro Steps

I can not update 2.0.0 to 2.0.4 while the console output says nothing about the error.

> wsl --update --pre-release; echo $?
Checking for updates.
Updating Windows Subsystem for Linux to version: 2.0.4.
False
PS C:\Users\mail> wsl --version
WSL version: 2.0.0.0
Kernel version: 5.15.123.1-1
WSLg version: 1.0.57
MSRDC version: 1.2.4485
Direct3D version: 1.608.2-61064218
DXCore version: 10.0.25880.1000-230602-1350.main
Windows version: 10.0.22621.2428

The update command's return status is False - it fails.

The following events are in the event viewer:

Event details in the chronological order:

Beginning a Windows Installer transaction: C:\Users\mail\AppData\Local\Temp\129022800 (4). Client Process Id: 39492.

Starting session 0 - ‎2023‎-‎10‎-‎17T07:28:20.391883200Z.

Fault bucket 1517084156090128272, type 5
Event Name: MoAppHangXProc
Response: Not available
Cab Id: 0
Problem signature:
P1: MicrosoftCorporationII.WindowsSubsystemForLinux_2.0.4.0_x64__8wekyb3d8bbwe
P2: praid:wsl
P3: 2.0.4.0
P4: 651c8955
P5: bc0e
P6: 2129920
P7: NO_PACKAGE
P8: wsl.exe
P9: 2.0.0.0
P10:
Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.84f53461-02bb-42da-a2dc-98237b3a8bce.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f8077e9b-b49d-4ff2-acf1-4449388d1219.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.ecba7873-24b4-4484-b467-67b1d5cd0aaa.tmp.txt
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.e360d6b0-9f37-4302-be34-1fb235428d65.tmp.xml
These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_MicrosoftCorpora_ada97687b666c9a3307e8dd8a3d314636615693f_63366c2c_270ca008-3e15-4698-9a94-ad35208d7ad7
Analysis symbol:
Rechecking for solution: 0
Report Id: 3443b3cd-ad9d-4e0f-a972-b053e67cad70
Report Status: 2147487744
Hashed bucket: 7f95a983b0360612050dc4008a201790
Cab Guid: 0

The program wsl.exe version 2.0.4.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Product: Windows Subsystem for Linux -- Installation completed successfully.

It reports success while it has failed.

I'm running the update as a privileged administrator.

Expected Behavior

I can update WSL

Actual Behavior

Update fails

Diagnostic Logs

Errors in the installation log:

=== Verbose logging started: 2023-10-17  16:28:20  Build type: SHIP UNICODE 5.00.10011.00  Calling process: C:\Windows\system32\msiexec.exe ===
...
MSI (s) (2C:A4) [16:28:20:391]: Product not registered: beginning first-time install
MSI (s) (2C:A4) [16:28:20:391]: Product {1AD1E78D-8267-4776-B972-DF7AB5C1FBA7} is not managed.
MSI (s) (2C:A4) [16:28:20:391]: MSI_LUA: Credential prompt not required, user is an admin
MSI (s) (2C:A4) [16:28:20:391]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (2C:A4) [16:28:20:391]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (2C:A4) [16:28:20:391]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (2C:A4) [16:28:20:391]: Adding new sources is allowed.
MSI (s) (2C:A4) [16:28:20:391]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (2C:A4) [16:28:20:391]: Package name extracted from package path: '129022800 (4)'
MSI (s) (2C:A4) [16:28:20:391]: Package to be registered: '129022800 (4)'
MSI (s) (2C:A4) [16:28:20:391]: Note: 1: 2205 2:  3: Error 
MSI (s) (2C:A4) [16:28:20:391]: Note: 1: 2262 2: AdminProperties 3: -2147287038 
MSI (s) (2C:A4) [16:28:20:391]: Machine policy value 'DisableMsi' is 0
...
=== Logging started: 2023-10-17  16:28:20 ===
MSI (s) (2C:A4) [16:28:20:407]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038 
MSI (s) (2C:A4) [16:28:20:407]: PROPERTY CHANGE: Adding Preselected property. Its value is '1'.
MSI (s) (2C:A4) [16:28:20:407]: Note: 1: 2205 2:  3: LaunchCondition 
MSI (s) (2C:A4) [16:28:20:407]: Note: 1: 2228 2:  3: LaunchCondition 4: SELECT `Condition` FROM `LaunchCondition` 
MSI (s) (2C:A4) [16:28:20:407]: APPCOMPAT: [DetectVersionLaunchCondition] Failed to initialize pRecErr.
MSI (s) (2C:A4) [16:28:20:423]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
...
Action ended 16:28:20: CreateFolders. Return value 0.
MSI (s) (2C:A4) [16:28:20:611]: Note: 1: 2205 2:  3: Patch 
MSI (s) (2C:A4) [16:28:20:611]: Note: 1: 2228 2:  3: Patch 4: SELECT `Patch`.`File_`, `Patch`.`Header`, `Patch`.`Attributes`, `Patch`.`Sequence`, `Patch`.`StreamRef_` FROM `Patch` WHERE `Patch`.`File_` = ? AND `Patch`.`#_MsiActive`=? ORDER BY `Patch`.`Sequence` 
MSI (s) (2C:A4) [16:28:20:611]: Note: 1: 2205 2:  3: Error 
MSI (s) (2C:A4) [16:28:20:611]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1302 
MSI (s) (2C:A4) [16:28:20:611]: Note: 1: 2205 2:  3: MsiSFCBypass 
MSI (s) (2C:A4) [16:28:20:611]: Note: 1: 2228 2:  3: MsiSFCBypass 4: SELECT `File_` FROM `MsiSFCBypass` WHERE `File_` = ? 
MSI (s) (2C:A4) [16:28:20:611]: Note: 1: 2205 2:  3: MsiPatchHeaders 
MSI (s) (2C:A4) [16:28:20:611]: Note: 1: 2228 2:  3: MsiPatchHeaders 4: SELECT `Header` FROM `MsiPatchHeaders` WHERE `StreamRef` = ? 
Action start 16:28:20: InstallFiles.
...
Property(S): SOURCEDIR = C:\Users\mail\AppData\Local\Temp\
Property(S): SourcedirProduct = {1AD1E78D-8267-4776-B972-DF7AB5C1FBA7}
MSI (s) (2C:A4) [16:28:59:703]: Note: 1: 1707 
MSI (s) (2C:A4) [16:28:59:703]: Note: 1: 2205 2:  3: Error 
MSI (s) (2C:A4) [16:28:59:703]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1707 
MSI (s) (2C:A4) [16:28:59:703]: Note: 1: 2205 2:  3: Error 
MSI (s) (2C:A4) [16:28:59:703]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709 
MSI (s) (2C:A4) [16:28:59:703]: Product: Windows Subsystem for Linux -- Installation completed successfully.
...

[daddycocoaman]

Same issue on Windows Build 23565. If I try to upgrade in an administrative prompt, it doesn't error out in the console but it also doesn't actually update. The error missing from OP text at the bottom is:

MSI (s) (F0:5C) [14:42:24:884]: Windows Installer installed the product. Product Name: Windows Subsystem for Linux. Product Version: 2.0.4.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.

[pmartincic]

Can we have full /logs? Please?

[JAZ-013]

I had this issue just now. Installed the MSI from the releases page and was able to update to 2.0.4.

[speller]

@pmartincic

wsl-install-logs_.txt

Here is the full log. I've redacted some sensitive data in it.

[OneBlue]

Unfortunately this is known issue that was introduced in 2.0 and the only way to solve it is to do a clean installation from 2.0.4 or above.

In your case I recommend manually installing 2.0.6. This should solve the issue

[speller]

Yes, manual upgrade worked.

[Elnadrion]

Had the same problem, manual installation helped, thanks 😇

[OneBlue]

Closing since the manual upgrade solved the issue.