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Compatibility - [OS] [Browser] - NotAllowedError: Permission denied #897

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masnano opened this issue Mar 2, 2024 · 9 comments
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@masnano
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masnano commented Mar 2, 2024

Describe the bug
A clear and concise description of what the bug is.

  • the camera is still rejected even though it has given permission

Describe the browser:

  • OS: Windows 10
  • Browser Chrome
  • Version 122.0.6261.95 (Official Build) (64-bit)

image
image

@ROBERT-MCDOWELL
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ROBERT-MCDOWELL commented Mar 2, 2024

your issue reported (as many others who think it always come from html5-qrcode) is an OS setting issue, not javascript browser issue since its sandbox does not allow any control from your hardware out of the browser.
check your OS settings and allow your browser or the application you are using to use your camera.

@masnano
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masnano commented Mar 2, 2024

your issue reported (as many others who think it always come from html5-qrcode) is an OS setting issue, not javascript browser issue since its sandbox does not allow any control from your hardware out of the browser.
check your OS settings and allow your browser or the application you are using to use your camera.

Because I have tried using Firefox and it runs normally. So I think this is a problem with the Chrome browser.

@ROBERT-MCDOWELL
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all application asking a hardware use needs OS permissions, rather than to think you are better to check your OS settings. maybe your OS allow the default browser firefox to use the camera, not chrome.

@masnano
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masnano commented Mar 2, 2024

Maybe. But it happen on my phone too. Can you try my application and tell me when you successfull using chrome.
https://simanis.dikbudsit.id
No need permission to try. Thank you

@ROBERT-MCDOWELL
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why don't you check your OS permissions settings rather than to say "maybe" ? it takes 10 seconds.
I'm not here to provide any support as I'm a user/developer, not the maintainer. I give already my time for free to answer to you giving to you what you need to do and you don't do it. also I cannot to connect to your website.

@masnano
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masnano commented Mar 2, 2024

why don't you check your OS permissions settings rather than to say "maybe" ? it takes 10 seconds.
I'm not here to provide any support as I'm a user/developer, not the maintainer. I give already my time for free to answer to you giving to you what you need to do and you don't do it. also I cannot to connect to your website.

I am very grateful for your attention. I've checked the settings on the OS but everything is fine. I assume it's because it runs smoothly on firefox but not on chrome. Thanks for your time

@ROBERT-MCDOWELL
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what does it mean by "fine" could you see chrome allowed to use the camera?

@masnano
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masnano commented Mar 3, 2024

what does it mean by "fine" could you see chrome allowed to use the camera?

I mean all the settings on Windows and Chrome are correct. And I have confirmed permission to use the camera. You can see the picture that I attached to this post.

@ROBERT-MCDOWELL
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you misunderstood what I m trying to tell you. I talk about the app permissions in windows OS settings, not chrome.

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