You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Memberships are privy to a 2-week "grace period" when people's subscriptions expire. This is to give people warning before cutting them off when things happen like on-file credit cards expire and need to be changed.
However, this grace period currently also applies to canceled memberships. Furthermore, since the system only looks at the "end date" of the subscription, and then grants the 2-week "grace period" on top of that - someone could cancel a subscription [near beginning of month] - and have access up to 6 weeks later.
We should maybe:
Treat canceled as different than past_due
Use a non-null canceled_at field as a definitive cutoff.
The text was updated successfully, but these errors were encountered:
Memberships are privy to a 2-week "grace period" when people's subscriptions expire. This is to give people warning before cutting them off when things happen like on-file credit cards expire and need to be changed.
However, this grace period currently also applies to canceled memberships. Furthermore, since the system only looks at the "end date" of the subscription, and then grants the 2-week "grace period" on top of that - someone could cancel a subscription [near beginning of month] - and have access up to 6 weeks later.
We should maybe:
canceled
as different thanpast_due
canceled_at
field as a definitive cutoff.The text was updated successfully, but these errors were encountered: