Not Running

[kakious]

I have installed the terminal via PIP and it will not run. It is not producing any logs.

[jesseward]

hi @kakious thanks for reporting.

What version of python and which operating system are currently using?

[kakious]

I am running
Ubuntu 16.04.2 LTS (GNU/Linux 4.4.0-75-generic x86_64)
Python 2.7.12

[jesseward]

thanks @kakious please paste a copy of your plex-scrobble.toml configuration file as well. Though please remove any reference to your last.fm credentials (user/key/secret).

Please also run plex-scrobble through strace and pass along the output. The following will stuff the output into /tmp/plex-scrobble.out. You can dump the output into http://pastebin.com or some other text sharing site.

strace -f -o /tmp/plex-scrobble.out plex-scrobble

If you have existing plex-scrobble cache files, try deleting those as well (cache_location in your config file)

[kakious]

.toml
[lastfm] api_key = "**********" password = "**********" user_name = "kakious" api_secret = "**********" [plex-scrobble] mediaserver_log_location = "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex Media Server.log" log_file = "/tmp/plex-scrobble.log" mediaserver_url = "http://localhost:32400" cache_location = "/tmp/plex_scrobble.cache

Strace : http://termbin.com/ozu2

[jesseward]

hey @kakious , in the run that was captured with strace , it suggests that that pid 19575 was able to open the logger file handle and spit out a few lines to the log. Do you see anything on disk this time around ?

PID defs

19575 - parent plex-scrobble pid
19582 - child thread that polls "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex Media Server.log",
19582 - child thread that monitors the cache file /tmp/plex_scrobble.cache

file handle 3

19575 open("/tmp/plex-scrobble.log", O_WRONLY|O_CREAT|O_APPEND, 0666) = 3
...
19575 write(3, "2017-05-17 10:19:29,878 [19575] "..., 80) = 80
19583 write(3, "2017-05-17 10:19:29,882 [19575] "..., 87 <unfinished ...>
19583 <... write resumed> )             = 87

plex-scrobbler was attempting to stuff 170 bytes into file handle 3 (> /tmp/plex-scrobble.log) . Is there any data currently present in that log file ? If so , could you send it along

file handle 4

Appears to be controlled by PID 19582 and looks like its reading your Plex log file. The select call waits for 30k microseconds then reads the file again looking for new log entries.. The polling behaviour seems to be working as expected..

19582 open("/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex Media Server.log", O_RDONLY <unfinished ...>
19582 <... open resumed> )              = 4
...
19582 select(0, NULL, NULL, NULL, {0, 30000}) = 0 (Timeout)
19582 fstat(4, {st_mode=S_IFREG|0644, st_size=1511896, ...}) = 0
19582 read(4, "", 4096)   
19582 select(0, NULL, NULL, NULL, {0, 30000}) = 0 (Timeout)
19582 fstat(4, {st_mode=S_IFREG|0644, st_size=1515568, ...}) = 0
19582 read(4, "", 4096)  

If you didn't see anything in the log file that time around, I can create a patch that will allow you to log to STDOUT instead of a file for further debugging....

[kakious]

It seems there are some data in log. Here is what it has:
http://termbin.com/huep

I will actually try running it and testing it again. I just updated the system fully and there was a strange occurrence where I had multiple linux headers.

UPDATE : Still not registering I am listening anything

[jesseward]

hi @kakious , if the script is still logging, please dump the most recent logs.

Do you see the following logs being written to /tmp/plex-scrobble.log-> https://github.com/jesseward/plex-lastfm-scrobbler/blob/master/plex_scrobble/plex_monitor.py#L135

When you view your Plex server log data (/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex Media Server.log), does the now played log entry match any of the regex found in -> https://github.com/jesseward/plex-lastfm-scrobbler/blob/master/plex_scrobble/plex_monitor.py#L26