Got error "Process Instances could not be loaded. Check if the jBPM Capabilities are enabled and if the remote server is correctly set up." when switch to other user

[chiaoyiwang]

When I log in RHPAM with user: pamAdmin, everything is fine.
And I create an user myself:
user : Katy
group: rest-all
kie-server
role: admin
user

When I log in with user "Katy", and I press all the bottom of "Manage" (ex. Process Definitions, Process Instances, Tasks ... etc), I got an error:
Process Definitions/Process Instances could not be loaded. Check if the jBPM Capabilities are enabled and if the remote server is correctly set up.

Just like the image file.

Is there any solution?

Really thanks

[DuncanDoyle]

On which environment is this? Local installationl, Docker or OpenShift?

[chiaoyiwang]

Openshift (CDK on windows)