ioBroker App no longer opens Lovelace

[andiweli]

Describe the bug

Installed Lovelace 4.1.1 today from 3.0.1 and now remote access via Smartphone app no longer is working.

iOS with latest ioBroker app from last week.

[Garfonso]

@GermanBluefox do we need to update something somewhere, when something in lovelace changes?
I still am not sure about how that works.

I got the pro-cloud working on my desktop once or so.. but it seems to be very unreliable for me for some time already... often the frontend get's stuck at "Loading Data" and retries over and over again without success. If it works, it usually works the first time... I tried to debug that, but did find a way to get information... so not sure where the issue could be.

[andiweli]

With the latest App updates, still no access from outside the WiFi is possible with Pro Account.

Tried an instance of iQontrol to cross-check if some config is wrong at my side - but iQontrol works.

Before the latest updates I also had the "loading" animation most of the time... and some times it worked. But really not very reliable as you say 🤔

[GermanBluefox]

Is it only app access to lovelace or the web access via iobroker.pro too?
I can access my lovelace via https://iobroker.pro/lovelace/ und über app.

I cannot reproduce the problem

[andiweli]

Web Access via iobroker.pro never really worked for me.
App Access seems broken since a few updates.
Before I had to reload several times to get my Lovelace view loaded in the App.

iQontrol works. Via iobroker.pro and App.
The Lovelace config wasn't changed for months.

[andiweli]

Oh and of course Admin also works via iobroker.pro 😳

[GermanBluefox]

Web Access via iobroker.pro never really worked for me.

so I suggest, that we solve first this problem as we can debug in Browser.

App Access seems broken since a few updates.

It was nothing in the app concerning lovelace. But I restarted cloud.pro a couple days before and updated some vis packages

[andiweli]

All I get in Web (and App) is this... loads for ages. From what I read the loading animation is a sign that a connection is established but the Lovelace adapter doesn't respond ... ?!

[GermanBluefox]

All I get in Web (and App) is this... loads for ages. From what I read the loading animation is a sign that a connection is established but the Lovelace adapter doesn't respond ... ?!

What will be shown in browser console? And what in messages of socket communication?

[andiweli]

@GermanBluefox

In network websockets > messages I get this when trying to connect to Lovelace via iobroker.pro...

{type: "auth", access_token: "no_token"} access_token : "no_token" type : "auth"

In Console I get this...

[GermanBluefox]

{type: "auth", access_token: "no_token"} access_token : "no_token" type : "auth"

It is too few....
That what I have:

[andiweli]

@GermanBluefox I'll take a look later when I am at home.

Funny thing... I just started the ioBroker Visu app out of couriosity on my iPhone and Lovelace loaded instantly!
I closed it and tried again and it didn't even showed the loading animation now...
Tried several times now but without success anymore :(

[andiweli]

@GermanBluefox as requested a new try... but that's all console shows me as in the screenshots.
iobroker.pro also doesn't load as mentioned... perhaps that's the reason there are no more messages shown.

[andiweli]

@GermanBluefox ok after around 20-25 reload tries I got this and my Lovelace instance was shown via iobroker.pro
Reloading it again takes another 20+ reloads or more to show it again.

[andiweli]

Konntet ihr damit was anfangen?
Mehr Output kommt über die Konsole in dem Fall leider nicht daher 🤷🏻‍♂️

[andiweli]

Gibt's evtl Infos ob eine Portweiterleitung notwendig ist?

Hab den Raspberry in einem Mesh das wiederum an einem Glasfasermodem hängt.

Zugriff intern klappt.
Zugriff von extern seit Monaten nicht.

Danke.