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Program not responding when export 4k prores 4444 on Win11 #232

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ootonn opened this issue Sep 17, 2021 · 10 comments
Open

Program not responding when export 4k prores 4444 on Win11 #232

ootonn opened this issue Sep 17, 2021 · 10 comments

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@ootonn
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ootonn commented Sep 17, 2021

Hello, I use mlvapp 1.13 or 1.12 on Windows 11 to export 4K prores4444. The program will not respond for a period of time. Especially when dealing with long MLV,

@masc4ii
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masc4ii commented Sep 17, 2021

More information needed: what are the settings, both - used in camera+type, in MLVApp receipt and export? Is any other export working?

@ootonn
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ootonn commented Sep 17, 2021

Thank you for your reply.

Camera:

  • EOS M + 5K FRTP ;

Settings:

  • RAW Correction:
    image

  • Debayer Algorithm:
    image

  • Details:
    image

  • Transformation:
    image

  • Profile Preset: Alexa LogC ;

  • Resize: 3840*2160;

  • Codec: Apple ProRes 4444 & ffmpeg Kostya

  • Other settings are the default

And if I use cinema DNG, I can successfully output all of MLV.

@masc4ii
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masc4ii commented Sep 17, 2021

cDNG is not processed... so that's a don't care in terms of the problem.
Could you do a screenshot of your used export settings please?
Is the 32bit version working?
"program will not respond for a period of time" means it crashes, or you just have to wait until ready?

@ootonn
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ootonn commented Sep 17, 2021

Sorry to keep you waiting.
32-bit programs usually run longer, but eventually crash.
I used mlvapp to export 50 videos all night, and only 5 videos were exported in the end. So I think the program has crashed.
This is my screenshot.
image

Then tonight, I successfully exported all videos(ProRes RAW 4444) using the software generated by QT 5.14.2 64 bit debugger. And I noticed that there is an additional "daniel_fort ml focus pixels-2020-06-28. zip" file in the debugger folder.

@masc4ii
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masc4ii commented Sep 17, 2021

Did you close the command window? This will stop ffmpeg file output, while MLVApp processes.

Did you build MLVApp yourself with Qt 5.14 now? The old focus pixel file is part of the repos.

@ootonn
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ootonn commented Sep 18, 2021

I didn't close the command window.
Yes, I build MLVApp now.

In the process of using the Qt debugger, I found an error.

image

@masc4ii
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masc4ii commented Sep 18, 2021

What is the error? Line of code?

@masc4ii
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masc4ii commented Sep 18, 2021

If you mean the application output: this nvshext.dll thing is a NVIDIA graphics card driver error (google tells - I've never seen such output in QtCreator on any system). Whyever this error comes up - MLVApp doesn't use any GPU. So could be a problem with your specific system and/or its drivers.

@masc4ii masc4ii changed the title Program not responding when export 4k prores 4444 Program not responding when export 4k prores 4444 on Win11 Sep 18, 2021
@ootonn
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ootonn commented Sep 23, 2021

Sorry, I'm busy with my studies these days. I haven't found any other errors except program output errors. I'll export the material to see if I can find any errors.

@masc4ii
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masc4ii commented Jan 12, 2023

Solution for Win11 users from Arto Holopainen:
If you have export crash issues, run MLV App (I'm using 64 dynamic ver) in Win8 compatibility mode. No more crashing.

Maybe this also works for this issue.

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