New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
Upload backup fails with "unsupported file format" under Firefox for Windows #3639
Comments
I have the same Problem, |
I had the same issue using Firefox, I tried the same in chromium and it worked. |
Just checked and tested with Chrome 103. Restore does indeed work there. But it does not work under Firefox 102. |
There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. |
This is still a problem as of today's build. |
Worked for me as well by using Chrome |
Firefox 104.0.2 (64-Bit) still does not work. Microsoft Edge Version 105.0.1343.42 worked for me. |
Firefox 104.0.2 (64-Bit) and |
TBobsin, |
There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. |
Installed HAOS fresh and updated as far as it would let me before trying to restore the backup I'd taken a couple of hours earlier. I found that this is still broken when using Firefox 105.0.3 (64-bit). Chrome works fine. |
There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. |
Verified that this is still an issue today on HAOS 9.3 in Virtualbox, with Firefox 107.0 (Windows). |
Confirm that this is still an issue, using a fresh install of HA OS 9.3 Raspberry Pi 4, Firefox 107.0.1 on Win10. Error message: "Unsupported file format" |
Still a problem on HassOS 9.4 on a VM install with Firefox 108.0.1 |
Hm I just tried to reproduce using firefox 108 and a dev system on latest. Made the backup, downloaded it, deleted it, re-uploaded it and restored it all without issue. I'm on a Mac so perhaps that's it? I don't have a windows machine available, can anyone reproduce it on a non-windows machine? |
I just tried to reproduce it on Firefox for Linux 108.0.2 and couldn't. It works fine. Looks like the issue is specific to Firefox for Windows. |
There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. |
I can confirm this still happens on Windows with firefox. |
Still an issue. Exactly the same. Running VirtualBox on Windows using Edge.
When trying to hit restore button of the backup, either nothing happens or connection is lost indefinitely. Restarting VM also doesnt work anymore. |
I am having the same issue trying to restore from Home Assistant 2023.3.5 Supervisor 2023.03.1 Frontend 20230309.1 - latest to a new VirtualBoxVM on Windows 10 running HA OS 9.5 and HA Core 2023.35. I tried downloading from three browsers. Is there any other way to get to and copy the backup files? |
Issue still present with Firefox Nightly 113.0a1 (2023-03-23) (64-bit). Worked with Edge. |
Worked for me too. Thanks for the suggestion. |
Most likely related to the service worker issue also observable on backup download (see home-assistant/frontend#7258). |
Describe the issue you are experiencing
I am not able to restore a backup made by HomeAssistant on a new installation.
Clicking “Alternatively you can restore from a previous backup” and selecting a previous tar backup always results in a pop-up stating “Unsupported file format - Please choose a Home Assistant backup file (.tar)”.
Trying to upload a backup under Settings / Systems / Backups leads to the same error.
What is the used version of the Supervisor?
2022.05.1
What type of installation are you running?
Home Assistant OS
Which operating system are you running on?
Home Assistant Operating System
What is the version of your installed operating system?
5.10.108
What version of Home Assistant Core is installed?
2022.5.4
Steps to reproduce the issue
Went to Settings / System / Backups
Selected “create backup”
Waited about a half hour (!) for the backup to be created
Anything in the Supervisor logs that might be useful for us?
Additional information
I installed the SSH add-on and uploaded the tar backup to HAOS using WinSCP, and was then able to restore it successfully. This proves that the backup file itself wasn't the issue. It looks like there may be a problem with the backup file upload process.
The browsing I'm using is Firefox 100.0 on Windows x64, FYI.
In thread https://community.home-assistant.io/t/moving-haos-to-a-different-hardware-platform/421608/6, other users mentioned that there was a bug in the past related to backup file size. I'm not sure if this is the same problem I'm experiencing here.
The tar backup file is 715 MB in size.
The text was updated successfully, but these errors were encountered: